El Pollo Loco
1150 W Alameda Ave, Burbank
(818) 557-0683
Recent Reviews
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Grew up going to this el pollo loco. Never disappaointed.
Atmosphere: 5
Food: 5
Service: 5
Cashier was very sweet and helpful! Satisfied my personal msg request thank you!
this El Pollo Loco was good. Ordered some BRC burritos. They were nice and warm when I got them and stayed that way for a while, they wrapped them in foil, which is good. They have the hottest hot salsa compared to any other fast food place. I’ve been to.
Atmosphere: 5
Food: 5
Service: 5
One of the best chicken, very juicy and perfect to the taste. I have tried other locations, and it's dry most of the time. The only thing now is very little interaction with employees because of the self-service ordering. I need human interaction.
Atmosphere: 4
Food: 5
Service: 4
OMG the wait is insane!!!!! 6 different people waiting for their orders. Over 15 minutes for 1 combo. Wow
Atmosphere: 5
Food: 5
Service: 3
I scheduled an order online for 12:15pm pickup. I got there and stood among 7 other people waiting for their order. My meal was not ready until 12:28pm. Not good if you only have a 30 minute lunch break.
Atmosphere: 2
Food: 3
Service: 1
This place is just not it. They always give so little portions and skimp on everything. Other locations give a good amount and this location always gives only 4 pieces of chicken in a bowl. Always disappointed when I come here
Atmosphere: 3
Food: 1
Service: 2
I just love El Pollo Loco. I have been eating it since I was a kid. You can never go wrong with the BRC (beans, rice and cheese) burrito! Yum!
Atmosphere: 5
Food: 5
Service: 5
This is by far the worst El Pollo Loco I've ever visited. Food preparation and serving was distasteful. The server I just had, a male Hispanic was lazy and rude and kept ignoring customers. You people only hire Mexicans and that is a big mistake. Too many are racists and ignorant. This location displays both.
Atmosphere: 3
Food: 1
Service: 1
OMG the weight is insane!!!!! 6 different people waiting for their orders. Over 15 minutes for 1 combo. Wow
Restaurantji Recommends
First time to this place and it's been a while I havent dine at el pollo loco. Great food
One of the best locations to visit. Manager is always so polite and professional, really goes above & beyond. Think she deserves a raise 😌
excellent although I wouldn't consider El pollo loco Mexican, it is a chicken place for sure.
I really love their chicken. A great alternative to fast food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Chips and Guacamole, Mashed Potatoes and Gravy
The service was great, the manager was wishing along side the staff. Great food
Vegetarian options: It's a chicken joint. I'm surprised they have any vegetarian items at all
Parking: It's in a huge shopping center there plenty of parking
Kid-friendliness: It's just fine for kids
Wheelchair accessibility: Yes, it's all one story with a ramp outside
Atmosphere: 5
Food: 5
Service: 5
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