El Pollo Loco

1150 W Alameda Ave, Burbank
(818) 557-0683

Recent Reviews

Sort by
SoCal Development

Grew up going to this el pollo loco. Never disappaointed.

Atmosphere: 5

Food: 5

Service: 5

P Vazquez

Cashier was very sweet and helpful! Satisfied my personal msg request thank you!

Brian Wangenheim

this El Pollo Loco was good. Ordered some BRC burritos. They were nice and warm when I got them and stayed that way for a while, they wrapped them in foil, which is good. They have the hottest hot salsa compared to any other fast food place. I’ve been to.

Atmosphere: 5

Food: 5

Service: 5

Ernesto Aguilar-Meza

One of the best chicken, very juicy and perfect to the taste. I have tried other locations, and it's dry most of the time. The only thing now is very little interaction with employees because of the self-service ordering. I need human interaction.

Atmosphere: 4

Food: 5

Service: 4

Josie_LA

OMG the wait is insane!!!!! 6 different people waiting for their orders. Over 15 minutes for 1 combo. Wow

Atmosphere: 5

Food: 5

Service: 3

Chloé Soleta

I scheduled an order online for 12:15pm pickup. I got there and stood among 7 other people waiting for their order. My meal was not ready until 12:28pm. Not good if you only have a 30 minute lunch break.

Atmosphere: 2

Food: 3

Service: 1

Savannah Ross

This place is just not it. They always give so little portions and skimp on everything. Other locations give a good amount and this location always gives only 4 pieces of chicken in a bowl. Always disappointed when I come here

Atmosphere: 3

Food: 1

Service: 2

Pamela Thornberg

I just love El Pollo Loco. I have been eating it since I was a kid. You can never go wrong with the BRC (beans, rice and cheese) burrito! Yum!

Atmosphere: 5

Food: 5

Service: 5

Leigh Maxie

This is by far the worst El Pollo Loco I've ever visited. Food preparation and serving was distasteful. The server I just had, a male Hispanic was lazy and rude and kept ignoring customers. You people only hire Mexicans and that is a big mistake. Too many are racists and ignorant. This location displays both.

Atmosphere: 3

Food: 1

Service: 1

Josie Quintanilla

OMG the weight is insane!!!!! 6 different people waiting for their orders. Over 15 minutes for 1 combo. Wow

Geraldine Sison

First time to this place and it's been a while I havent dine at el pollo loco. Great food

Dee Dee Mc Donald

One of the best locations to visit. Manager is always so polite and professional, really goes above & beyond. Think she deserves a raise 😌

Cullen Lee

excellent although I wouldn't consider El pollo loco Mexican, it is a chicken place for sure.

Paul Kohn

I really love their chicken. A great alternative to fast food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coleslaw, Chips and Guacamole, Mashed Potatoes and Gravy

Soni Kooner

The service was great, the manager was wishing along side the staff. Great food

Vegetarian options: It's a chicken joint. I'm surprised they have any vegetarian items at all

Parking: It's in a huge shopping center there plenty of parking

Kid-friendliness: It's just fine for kids

Wheelchair accessibility: Yes, it's all one story with a ramp outside

Atmosphere: 5

Food: 5

Service: 5

Loading...