Gitana Restaurant
260 E Magnolia Blvd, Burbank
(818) 843-8339
Recent Reviews
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I gotta call the president himself to get some coals around here. $200 for two subpar hookahs and a bite to eat. $26 gratuity for non-existent service is wild..
Atmosphere: 1
Food: 1
Service: 1
We stopped here for our friends birthday and the service was great.
Atmosphere: 5
Food: 5
Service: 5
Always great service. Been going here for years
Atmosphere: 5
Food: 5
Service: 5
I have been coming here for a few years. The last couple times service has been absolutely terrible. Do not come here. Go elsewhere.
First incident, it took 20 minutes for them to ask what we wanted to drink or have for hookah. Throughout the night had to constantly flag down the waiter to ask about our drink refills.
Today’s incident:
Again, took about 15-20min from the time we got seated for them to check on us.
We asked for coals and it took 30 minutes for them to come by.
I have already brought this terrible service to their attention but they seem like they don’t care.
Do yourself a favor, go elsewhere. Service sucks.
Atmosphere: 1
Food: 1
Service: 1
It's one of those Hookah places that were lucky that they were grandfathered in because they get to serve food and alcohol
Parking: It's an area where there's many parking garages, that have multiple levels so try to find the closest one
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Loola Kebob, Beef or Lamb Kebob, Fatoush
We asked for a cup of water- I was told I cannot get a cup of water- I have to buy a drink in order to get a cup of water- we had ordered a lot of food. California law does not state that I have to order a drink in order to get a cup of water - ridiculous policy- this is against CA policy -greedy - this place charges 22percent gratuity even when you are less than 4 persons and your bill is less than $100
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Garlic Chicken Pizza, Tabbouleh, Fatoush, Chicken Wings
Don’t come here they denied me water unless I bought bottled and oh be ready for a 25$ gravity charge on your bill never been to a restaurant denying tap water unless u buy a drink I don’t drink soda so wasn’t able to get tap water
Atmosphere: 3
Food: 3
Service: 1
Great place to eat drink and
Atmosphere: 5
Food: 4
Service: 4
Food was ok. My friend and I had salads and both were soaked in very sour dressing. Service was slow or non-existent. It was 2pm in the afternoon and not that busy. Surprised to see the bill that included a 18% gratuity. Not worth it.
Atmosphere: 3
Food: 3
Service: 2
Walked into the place for the first time and wasn’t sure what to expect but the main bartender treated us so well. She’s the best! Definitely a good spot after catching a movie nearby
Restaurantji Recommends
Solid hookah spot. Heather was 10/10 in serving us! Thank you we will definitely be back.
Atmosphere: 5
Service: 5
Amazing atmosphere amazing food amazing drinks amazing selection, amazing customer service and care!!!!
Parking: Park in the second floor parking garage off of palm ave
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Breast Kebob
Their hours claim to be 11am - 2am everyday on Google. I checked their website and it confirms this information is true.I give the restaurant a call and the lady said sometimes they close at 1am, sometimes they close at 2am it just depends on the day. I'm not sure what kind of response this is.I arrive with my party at 12:45am and we were denied seating and were told the restaurant is closed. The lady also said the their hours depend on how busy they are because they are a family business.You are better off dining at a place with better customer service, accurate hours of operation, and restaurants that take their business more seriously.
Service: 1
The food is average and acceptable. Mediterranean fusion. Wraps, shawarma,kabobs, hummus, and sandwiches. Drinks are great, they send Starbucks coffee. If you are a Hookah fan, this is the place. Outdoor seating with heaters. Staff and their service are great.
Atmosphere: 4
Food: 3
Service: 5
This place has become mediocre. The food has lost its value for the money, the hookahs don't hit that well, and only one male server cares for his customers. They need to revamp this place with better staff, better food and better hookahs.
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