They were busy making a large catering order but packed with staff when I walked in, I ordered a #1 (BLT) and the lady who took the order put another woman on the line who clearly had never made one before, seemed to not know they were on the menu. I almost walked out when she put barely on bacon on, had to ask her 4 times for Mike’s way with Mayo (she heard each time but seemed frazzled and kept asking what I wanted on the sandwich) and hot relish, she put about three times the normal amount of relish on. Don’t put a brand new employee who hasn’t been trained on the line at the beginning of lunch rush alone, good way to lose customers and new employees. Not super happy about how the sandwich turned out but I don’t argue in person with ppl and didn’t want to make a scene.
Atmosphere: 3
Food: 3
Service: 1
Berenice Rodriguez
Like others have said the service here is terrible. I understand it gets busy but when asking a simple question there is no need to give attitude. Employees need to learn how to be more friendly.
Atmosphere: 1
Food: 1
Service: 1
Danny I
First time at this location. The sandwich was very good. The 2nd person that helped us was very friendly and personal. God bless.
Atmosphere: 4
Food: 4
Service: 4
Angeles Madrigal-Moulton
Friendly staff,fresh taste. My 10 yr old loved it.
Atmosphere: 5
Food: 5
Service: 5
Maricela Aguilar
Very bad experience instead of greeting customers as the other Hollywood way store 3015 N Hollywood Way Burbank does. I was told by employee next time you can ask us for your order when I was standing there didn’t even knowledge me. I did the mistake ordering at this store. I will make sure I triple check when I order.
Atmosphere: 5
Food: 5
Service: 1
Xavier Cail
The Service & Employees at this location are Rude and made it a personal “deal with it” experience. I ordered a Turkey & Provolone with Rosemary Bread toasted, the person fired up the grill and made a Philly Cheesesteak. Don’t know how he confused that but we asked if they can make the original Turkey & Provolone. The Manager rushed making the Turkey & Provolone as fast as he could and tossed it on the table without toasting The Sandwich. Left us speechless in the way how he handled the situation. It made me feel like I did him dirty in a past life over this sandwich… 1 star.
Atmosphere: 1
Food: 1
Service: 1
PA
Great sandwich unfortunately they get my order wrong every time I visit. I'm not a big fan of melted cheese paper. Some employees need to get there food handling license. I'm pretty sure you can't push the trash down and then make a sandwich without washing your hands.
Atmosphere: 2
Food: 3
Service: 1
Margo Gutierrez
I wasn't going to stop here, but I found a good parking spot, so I went in. Ordered the mini turkey sandwich and chicken cheese sandwich, regular. I figured one was for lunch and the other for dinner. I was surprised at how filling the turkey sandwich was. When it came time for dinner, I wasn't very hungry, so I cut a piece of the other sandwich. It wasn't pre cut, so it was easy to cut off a small piece. I was surprised at how tasty it was! I'll have the rest tomorrow ?.
Parking: Today, I lucked out and found a spot right away. Of course, after I parked, the car that had the shady spot left.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Turkey and Provolone, Big Kahuna Cheese Steak
Danny Camacho
I love this place. Jersey mikes always be hitting different. I love the sandwiches here in my opinion they’re better than subway. I most importantly love the pink lemonade ?. It’s always a banger.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Gatorade, Calm, Turkey and Provolone, Cookie, Brownie
Shant Vartan
Danica made my #13 sandwich and it was the best service that I've ever had from jersey mike's. She wasn't stingy with the ingredients, she presented all my options for me and she made sure my sandwich was made to my liking. 10/10 would recommend getting a sandwich from Danica. She deserves a raise.
They were busy making a large catering order but packed with staff when I walked in, I ordered a #1 (BLT) and the lady who took the order put another woman on the line who clearly had never made one before, seemed to not know they were on the menu. I almost walked out when she put barely on bacon on, had to ask her 4 times for Mike’s way with Mayo (she heard each time but seemed frazzled and kept asking what I wanted on the sandwich) and hot relish, she put about three times the normal amount of relish on. Don’t put a brand new employee who hasn’t been trained on the line at the beginning of lunch rush alone, good way to lose customers and new employees. Not super happy about how the sandwich turned out but I don’t argue in person with ppl and didn’t want to make a scene.
Atmosphere: 3
Food: 3
Service: 1
Like others have said the service here is terrible. I understand it gets busy but when asking a simple question there is no need to give attitude. Employees need to learn how to be more friendly.
Atmosphere: 1
Food: 1
Service: 1
First time at this location. The sandwich was very good. The 2nd person that helped us was very friendly and personal. God bless.
Atmosphere: 4
Food: 4
Service: 4
Friendly staff,fresh taste. My 10 yr old loved it.
Atmosphere: 5
Food: 5
Service: 5
Very bad experience instead of greeting customers as the other Hollywood way store 3015 N Hollywood Way Burbank does. I was told by employee next time you can ask us for your order when I was standing there didn’t even knowledge me. I did the mistake ordering at this store. I will make sure I triple check when I order.
Atmosphere: 5
Food: 5
Service: 1
The Service & Employees at this location are Rude and made it a personal “deal with it” experience. I ordered a Turkey & Provolone with Rosemary Bread toasted, the person fired up the grill and made a Philly Cheesesteak. Don’t know how he confused that but we asked if they can make the original Turkey & Provolone. The Manager rushed making the Turkey & Provolone as fast as he could and tossed it on the table without toasting The Sandwich. Left us speechless in the way how he handled the situation. It made me feel like I did him dirty in a past life over this sandwich… 1 star.
Atmosphere: 1
Food: 1
Service: 1
Great sandwich unfortunately they get my order wrong every time I visit. I'm not a big fan of melted cheese paper. Some employees need to get there food handling license. I'm pretty sure you can't push the trash down and then make a sandwich without washing your hands.
Atmosphere: 2
Food: 3
Service: 1
I wasn't going to stop here, but I found a good parking spot, so I went in. Ordered the mini turkey sandwich and chicken cheese sandwich, regular. I figured one was for lunch and the other for dinner. I was surprised at how filling the turkey sandwich was.
When it came time for dinner, I wasn't very hungry, so I cut a piece of the other sandwich. It wasn't pre cut, so it was easy to cut off a small piece. I was surprised at how tasty it was! I'll have the rest tomorrow ?.
Parking: Today, I lucked out and found a spot right away. Of course, after I parked, the car that had the shady spot left.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Turkey and Provolone, Big Kahuna Cheese Steak
I love this place. Jersey mikes always be hitting different. I love the sandwiches here in my opinion they’re better than subway. I most importantly love the pink lemonade ?. It’s always a banger.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Gatorade, Calm, Turkey and Provolone, Cookie, Brownie
Danica made my #13 sandwich and it was the best service that I've ever had from jersey mike's. She wasn't stingy with the ingredients, she presented all my options for me and she made sure my sandwich was made to my liking. 10/10 would recommend getting a sandwich from Danica. She deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They cleaned everything for gluten free! They were amazing!
Atmosphere: 5
Food: 5
Service: 5
You can't get a better, faster sub anywhere. Super friendly and always perfectly prepared.
Atmosphere: 5
Food: 5
Service: 5
Solid sandwich shop
Atmosphere: 5
Food: 5
Service: 5
Dietary restrictions: Gluten free
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: The Original Italian
The club#9 is a nice sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jersey Shore's Favorite
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