One finds oneself at KFC not in pursuit of culinary enlightenment but in search of something simple, immediate, and—one hopes—cold. Imagine my dismay, then, when I discovered that this particular establishment had achieved the impossible: they had no ice. Not a cube. Not a shard. Nothing. I did not know beverages could be served at the exact temperature of disappointment.
The wait, too, was a study in inefficiency so profound it bordered on performance art. With only one person ahead of me, I naïvely assumed I might be acknowledged within a reasonable time frame. Instead, I languished for over thirty minutes, watching staff members move with the frantic energy of individuals abandoned by management and left to orchestrate chaos entirely on their own.
To be clear, the employees appeared stressed to the point of collapse. The true fault lies not with them but with the managerial philosophy—which, if one can call it that—seems rooted in the belief that a store can operate on sheer willpower and ambient despair rather than adequate staffing.
As for my presence? Thoroughly ignored. I stood there like a Renaissance still-life of patience, utterly invisible to those rushing past. No greeting, no reassurance, not even the faintest acknowledgment that I existed.
In sum, this KFC accomplished something remarkable: it made me long for the gracious efficiency of literally any other establishment, including DMV lines and jury-duty waiting rooms.
I would not recommend this location unless you are conducting an anthropological study on corporate neglect.
Atmosphere: 1
Food: 1
Service: 1
Danny I
The food was good. The staff was very friendly and helpful. God bless and Merry Christmas!
Atmosphere: 4
Food: 4
Service: 5
Alex Vasquez
Line is always busy wow it’s crazy they need new staff here so irresponsible why is their line always busy ???? I don’t understand????
Alexis M
Horrible service went through the drive thru...they're not busy at all yet they don't know how to make an order correct charging 4 dollars for a small mac and cheese and not putting it inside the bag and on top of that they forget to put buffalo sauce when I clearly asked for it..will not be going there again...whoever owns this chain....get better workers
Atmosphere: 1
Food: 1
Service: 1
Chuey P
This place used to be my go-to if I wanted KFC. But recently, the service/ quality hasn't been great. The employees seemed nice, but they forgot items in my order. Ordered mash potatoes and they didn't give gravy. Was able to get one while I was there. Also ordered an 8 piece and they only gave me 7. And the pieces were small. This was for my family. I have a feeling it was intentional to save on chicken. Make sure to triple check everything you order before you leave.
Alegriarn
Yup…that’s a leg. The size of my thumb. 🤮 Dry nasty chicken.
Atmosphere: 2
Food: 1
Service: 1
carl abejon
They should pull down the filler menus when the sale is over!
Atmosphere: 4
Food: 4
Service: 5
John Reinman
Nice friendly staff as always at this store
Atmosphere: 4
Food: 5
Service: 5
Me Myself
Strange place. Drive thru was open but no one answered at the order spot and no one showed up at the window.
Service: 1
Todo Sobre Negocios
Literally standing there at the counter and no one asked me what I need or if wanted to order, she simply was going back and forth with her employees , what kind of business is this? I can see why the low ratings... I love KFC but you tho this attitude deserves my money? No.
One finds oneself at KFC not in pursuit of culinary enlightenment but in search of something simple, immediate, and—one hopes—cold. Imagine my dismay, then, when I discovered that this particular establishment had achieved the impossible: they had no ice. Not a cube. Not a shard. Nothing. I did not know beverages could be served at the exact temperature of disappointment.
The wait, too, was a study in inefficiency so profound it bordered on performance art. With only one person ahead of me, I naïvely assumed I might be acknowledged within a reasonable time frame. Instead, I languished for over thirty minutes, watching staff members move with the frantic energy of individuals abandoned by management and left to orchestrate chaos entirely on their own.
To be clear, the employees appeared stressed to the point of collapse. The true fault lies not with them but with the managerial philosophy—which, if one can call it that—seems rooted in the belief that a store can operate on sheer willpower and ambient despair rather than adequate staffing.
As for my presence? Thoroughly ignored. I stood there like a Renaissance still-life of patience, utterly invisible to those rushing past. No greeting, no reassurance, not even the faintest acknowledgment that I existed.
In sum, this KFC accomplished something remarkable: it made me long for the gracious efficiency of literally any other establishment, including DMV lines and jury-duty waiting rooms.
I would not recommend this location unless you are conducting an anthropological study on corporate neglect.
Atmosphere: 1
Food: 1
Service: 1
The food was good. The staff was very friendly and helpful. God bless and Merry Christmas!
Atmosphere: 4
Food: 4
Service: 5
Line is always busy wow it’s crazy they need new staff here so irresponsible why is their line always busy ???? I don’t understand????
Horrible service went through the drive thru...they're not busy at all yet they don't know how to make an order correct charging 4 dollars for a small mac and cheese and not putting it inside the bag and on top of that they forget to put buffalo sauce when I clearly asked for it..will not be going there again...whoever owns this chain....get better workers
Atmosphere: 1
Food: 1
Service: 1
This place used to be my go-to if I wanted KFC. But recently, the service/ quality hasn't been great. The employees seemed nice, but they forgot items in my order. Ordered mash potatoes and they didn't give gravy. Was able to get one while I was there. Also ordered an 8 piece and they only gave me 7. And the pieces were small. This was for my family. I have a feeling it was intentional to save on chicken. Make sure to triple check everything you order before you leave.
Yup…that’s a leg. The size of my thumb. 🤮 Dry nasty chicken.
Atmosphere: 2
Food: 1
Service: 1
They should pull down the filler menus when the sale is over!
Atmosphere: 4
Food: 4
Service: 5
Nice friendly staff as always at this store
Atmosphere: 4
Food: 5
Service: 5
Strange place. Drive thru was open but no one answered at the order spot and no one showed up at the window.
Service: 1
Literally standing there at the counter and no one asked me what I need or if wanted to order, she simply was going back and forth with her employees , what kind of business is this? I can see why the low ratings... I love KFC but you tho this attitude deserves my money? No.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great experience
Chicken was greasy soggy and fatty. Mashed potatoes were ok tho
Food: 1
Service: 3
Recommended dishes: Mashed Potatoes & Gravy
Good food 🙏and excellent service from the cashier 💕Cesi💕
Fresh food and a clean place nice customer service
Recommended dishes: Fried Chicken, Mashed Potatoes No Gravy, Cole Slaw
The people that work here, not sure if it was the manager or what but the cashier was SO nice to me. Extremely kind, above and beyond service
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