Masis Bakery

321 E Alameda Ave D, Burbank
(818) 842-3171

Recent Reviews

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Anet

I wish I could give zero stars for this disaster of a birthday cake. I ordered a mocha-flavored cake for a special birthday — you know, rich, creamy, that perfect blend of mocha? What we got was NOTHING like that.

First of all, it wasn’t mocha. It was straight-up bitter coffee — no balance, no sweetness, just like someone dumped espresso grounds into whipped cream and called it a day. And speaking of the cream — it wasn’t fresh, it wasn’t light… it was frozen solid. Like, we needed a steak knife to cut through the thing.

Who serves a birthday cake that’s basically an ice block with coffee flavor? By the time it defrosted, the cream had separated and the texture was gross. Guests literally left the frosting on their plates.

We paid premium pricing for what felt like a forgotten freezer experiment. The birthday was still special — but the cake? A complete letdown. Never again

Dro Panosian

The young lady had a very bad attitude, and the rest of the staff acted like I owed them something. Overall, the way I was treated was unacceptable—this will definitely be my last visit.

Tim Kennedy

Great food and kind staff. The young girl was able to tell we had not been there before and gave us a tour of the food options. Super good food and super kind people. I also do not speak the language and had no problems getting waited on.

Savana Kennedy

This cute little bakery was amazing! The worker was so sweet and explained what everything was for us, there were so many delicious options to choose from, and everything that we got was delicious. I’ll definitely be coming back next time I’m in this part of California.

KARI WHELAN

I stood in line in this very tight compact bakery for no less then 20 minutes. Staff was very rude, continuously ignored me. People would walk in the door, skip the line, but they spoke the same language as the staff so they were immediately helped. I do not speak that language, therefore, I was not waited on. I would highly recommend taking your business elsewhere.

Loris Mousses

They have great Armenian pastries and gata .. prices are a little high but worth the quality of pastries..

Parsam L.

Very impolite staff and not friendly at all.

Mirna Miranda

Got a custom chocolate and hazelnut cake for my brother's graduation, and it was PERFECT. The texture, the balance of sweetness, and even the design- they nailed every detail. Customer service was super kind and helpful too. Can't wait for the next occasion to order again.

Matilda Babaians

Parking: Be careful in the parking to not hit the cars

Atmosphere: 3

Food: 3

Service: 3

S s

I’m extremely disappointed with the service I received. I ordered a cake for a surprise Bachelorette party, and the design was completely different from what I expected. My friend picked up the cake without knowing the design, but I trusted that what I ordered would be delivered as requested. Instead, I received something far simpler and not at all what we had planned for this special event. There was no time to fix the issue, and we had to just make do with taking pictures. This was incredibly frustrating and took away from the celebration. I expect much better attention to detail and service, especially for such important occasions.
The white cake is what I got. The other one with flowers on
top was my order.

Atour Sh

We ordered units of milk candy from this place . The pricing was favorable, and we were promptly notified when the order was ready for collection. The pickup time was also confirmed during this communication.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Napoleon Slice

Nyrie Chaparian

I love this bakery, they have the tastiest desserts. My favorites are the birds milk and napoleon.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Napoleon

Araks H

I would like to thank everyone for our delicious birthday cake.Ps, special thanks to Siroun for her great customer service. You guys are the best!!!!

Atmosphere: 5

Food: 5

Service: 5

Fiodor Stepanuc

We have been ordering cakes from them for 10 years for all our birthdays and holidays. I want to express my gratitude for the amazing experience we have had. The cakes are both gorgeous and delicious!

Atmosphere: 5

Food: 5

Service: 5

Gary Makaryan

Quality

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Napoleon Slice, Creme Brulee

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