the last 3 times i’ve been here they have gotten my order wrong, which i understand mistakes happen, bus the customer service is not good, no apologies and they took long to remake it
Atmosphere: 3
Food: 2
Service: 2
Modern Bird Travels
1/5 stars - Disappointing Experience at McDonald's
I'm writing to express my disappointment with my recent visit to McDonald's. I stopped by the drive-thru, hoping to grab a quick bite, but unfortunately, the menu system was destroyed and blacked out, which significantly delayed my order.
Upon finally placing my order, I was informed that they were out of several sauces, which was a letdown. As a customer, I understand that mistakes happen, but the overall experience fell short of my expectations.
I hope the management takes steps to address these issues to provide a better experience for their customers.
Atmosphere: 1
Food: 4
Service: 1
LUIS SALINAS
They don't attend people, orders take to long, the service lacks of professionalism. Manager is rude and she just stand there on the phone, bad service
Atmosphere: 1
Service: 1
L Ang
Pretty clean place, service was friendly and professional. Like other locations, they seem to be leaning towards automation and drive thru business.
Atmosphere: 5
Food: 5
Service: 5
Derek Younan
Takes way too long and they make you park and wait. The menu screen has been broken for a long time. I ordered online and still waited 20 minutes
Atmosphere: 2
Food: 4
Service: 2
Joseph Marquez
Great customer service threw the drive threw
Atmosphere: 5
Food: 5
Service: 5
ronald bojangles
THIS IS THE BEST PLACE TO BE. DIEGO SAVED MY LIFE AND HELPED GIVE 100 RESCUE DOGS HOMES. IS GOATED!! type🥷 bless 🆙
Atmosphere: 5
Food: 5
Service: 5
Ara Gem
First of all, you can’t even see the menu AT ALL. Their menu screen is black and has been broken for as long as I can remember. Terrible management. The employees don’t even speak English, and it took over 10 minutes in line even though all I got was a coffee. The “renovation” is also awful.
Arlen Abrahamian
This is the closest McDonald's to my house but I regularly drive past it to go to another McDonald's.
Had this place at 5 stars. Recently I been going and they ignore you when you want to pay you call them and they don't listen or care. Pretty sad. Very bad customer service including the manager short lady dark skin. Just ignore me like 3 times. Truly sad
Atmosphere: 3
Food: 5
Service: 1
X-Tina Chaly
It was my first time eating here a week ago. They messed up my order, so I had to wait an extra 10 mins in the drive through for them to bring me the food. Sadly after I got food poisoning from eating their spicy Mcchicken sandwich. Please be careful especially with your kids. I hardly eat fast foods and it’s a good reason why not too!
Food: 1
Service: 1
Arame Iskandaryan
Pressing and order is ready when it’s not and you have to wait 10 more minutes inside
Atmosphere: 1
Food: 3
Service: 1
Ms Robinson
Businesses in our society should be a reflection of the society we live in however this McDonalds is not a reflection of the diverse society we live in exclusively one ethnic group of people All Hispanic employees communicating in the language of the nation of origin. Not against hard working Hispanic Latino workers but there was no diversity at this location what a disgrace
Atmosphere: 3
Food: 3
Service: 3
Diego Yescas
I asked for two Big Mac bundles and only got one and still got charged for two bundles check if your employees are deaf
the last 3 times i’ve been here they have gotten my order wrong, which i understand mistakes happen, bus the customer service is not good, no apologies and they took long to remake it
Atmosphere: 3
Food: 2
Service: 2
1/5 stars - Disappointing Experience at McDonald's
I'm writing to express my disappointment with my recent visit to McDonald's. I stopped by the drive-thru, hoping to grab a quick bite, but unfortunately, the menu system was destroyed and blacked out, which significantly delayed my order.
Upon finally placing my order, I was informed that they were out of several sauces, which was a letdown. As a customer, I understand that mistakes happen, but the overall experience fell short of my expectations.
I hope the management takes steps to address these issues to provide a better experience for their customers.
Atmosphere: 1
Food: 4
Service: 1
They don't attend people, orders take to long, the service lacks of professionalism.
Manager is rude and she just stand there on the phone, bad service
Atmosphere: 1
Service: 1
Pretty clean place, service was friendly and professional. Like other locations, they seem to be leaning towards automation and drive thru business.
Atmosphere: 5
Food: 5
Service: 5
Takes way too long and they make you park and wait. The menu screen has been broken for a long time. I ordered online and still waited 20 minutes
Atmosphere: 2
Food: 4
Service: 2
Great customer service threw the drive threw
Atmosphere: 5
Food: 5
Service: 5
THIS IS THE BEST PLACE TO BE. DIEGO SAVED MY LIFE AND HELPED GIVE 100 RESCUE DOGS HOMES. IS GOATED!! type🥷 bless 🆙
Atmosphere: 5
Food: 5
Service: 5
First of all, you can’t even see the menu AT ALL. Their menu screen is black and has been broken for as long as I can remember. Terrible management. The employees don’t even speak English, and it took over 10 minutes in line even though all I got was a coffee. The “renovation” is also awful.
This is the closest McDonald's to my house but I regularly drive past it to go to another McDonald's.
Atmosphere: 2
Food: 1
Service: 2
waited 15 min cold fries.. every time.
Restaurantji Recommends
Had this place at 5 stars. Recently I been going and they ignore you when you want to pay you call them and they don't listen or care. Pretty sad. Very bad customer service including the manager short lady dark skin. Just ignore me like 3 times. Truly sad
Atmosphere: 3
Food: 5
Service: 1
It was my first time eating here a week ago. They messed up my order, so I had to wait an extra 10 mins in the drive through for them to bring me the food. Sadly after I got food poisoning from eating their spicy Mcchicken sandwich. Please be careful especially with your kids. I hardly eat fast foods and it’s a good reason why not too!
Food: 1
Service: 1
Pressing and order is ready when it’s not and you have to wait 10 more minutes inside
Atmosphere: 1
Food: 3
Service: 1
Businesses in our society should be a reflection of the society we live in however this McDonalds is not a reflection of the diverse society we live in exclusively one ethnic group of people All Hispanic employees communicating in the language of the nation of origin. Not against hard working Hispanic Latino workers but there was no diversity at this location what a disgrace
Atmosphere: 3
Food: 3
Service: 3
I asked for two Big Mac bundles and only got one and still got charged for two bundles check if your employees are deaf
Service: 1
Loading...