Overnight staff is rude and doesn't bother putting in all the food you order
Atmosphere: 1
Food: 1
Service: 1
Kevin Tokusato
Ran out of foods
Atmosphere: 2
Food: 2
Service: 2
Jairo Romero
When I was waiting to order at the cashier, nobody took my order and some of the employees were standing and talking to each other until I raised my voice for help.
Atmosphere: 1
Food: 5
Service: 1
Doc Death
It's ok fast food. Not like it used to be.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Mcnuggets, Fries, Fish Sandwich
Zoe Robertson
Poor service in dine in, take out and even delivery!
Atmosphere: 1
Food: 1
Service: 1
Andrew Levy
Best French Fries on the Planet. ⭐⭐⭐⭐⭐ Get the McDonald's App. Earn Points, For Free Food. Free Fry🍟Friday 👍 $1 for 10 Mcnugets. I Love the $5 Deal - 1. McChicken Sandwich; 2. French Fries; 3. 4(four) Chicken Nuggets; and 4. Any flavor drink of your choice. Grab this before it's gone.
Atmosphere: 4
Food: 4
Service: 4
Mercedes Duran
The girl was very helpful
Food: 4
Service: 5
Recommended dishes: Egg Mcmuffin
Willman Morcillo
It’s McDonald’s! It’s not fancy but the food is enjoyable and the people are working hard to help people get their food quickly.
Atmosphere: 4
Food: 4
Service: 5
Ivan Sanchez
Lidia the manager needs to get fired she is unprofesional.
I received my order with a bite taken out of my Spicy McChicken. When I asked for a replacement the staff member looked at me with an "are you kidding me" face while saying "really" 3 or 4 times. She gave me a new sandwich after my persistence, but I walked away feeling embarrassed, like I was the guilty party, while 10 other people also stared at me.
It was probably another customers return. They were very busy. Or maybe they were expecting to blame a DoorDash driver and didn't realize it was an in restaurant customer. I don't know, but thanks for making me feel like crap.
My kids at least enjoyed the play place, but we were forced to leave after the door alarm wrung for 5 minutes with no one willing to turn it off.
Atmosphere: 1
Food: 1
Service: 1
Tom Sparks
Optimus robots delivering to Tesla robotaxis!!!
Atmosphere: 4
Food: 4
Service: 5
J J
¡...BLEH...!
Atmosphere: 1
Food: 1
Service: 1
Mayis Hambardzumyan
I had an extremely disappointing experience at the McDonald’s located at 1701 W Olive Ave, Burbank, CA 91506. I placed an order using the mobile app and showed the confirmation, but the staff rudely refused to fulfill it, claiming it didn’t show up on their system. They didn’t even try to help or resolve the issue, leaving me without my meal. The customer service was shockingly unprofessional and unfriendly. I expected much better from McDonald’s. Avoid this location if you want a hassle-free experience!
Atmosphere: 1
Service: 1
Daryl Hairston
Expensive, shrinkflation on deck Flet o Fish was dry and the size of a slider, med fry was a regular order in the med box ...the Mc Double was good, so it's a 3 star for me and my first and last visit here...
Overnight staff is rude and doesn't bother putting in all the food you order
Atmosphere: 1
Food: 1
Service: 1
Ran out of foods
Atmosphere: 2
Food: 2
Service: 2
When I was waiting to order at the cashier, nobody took my order and some of the employees were standing and talking to each other until I raised my voice for help.
Atmosphere: 1
Food: 5
Service: 1
It's ok fast food. Not like it used to be.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Mcnuggets, Fries, Fish Sandwich
Poor service in dine in, take out and even delivery!
Atmosphere: 1
Food: 1
Service: 1
Best French Fries on the Planet. ⭐⭐⭐⭐⭐ Get the McDonald's App. Earn Points, For Free Food. Free Fry🍟Friday 👍 $1 for 10 Mcnugets. I Love the $5 Deal - 1. McChicken Sandwich; 2. French Fries; 3. 4(four) Chicken Nuggets; and 4. Any flavor drink of your choice. Grab this before it's gone.
Atmosphere: 4
Food: 4
Service: 4
The girl was very helpful
Food: 4
Service: 5
Recommended dishes: Egg Mcmuffin
It’s McDonald’s! It’s not fancy but the food is enjoyable and the people are working hard to help people get their food quickly.
Atmosphere: 4
Food: 4
Service: 5
Lidia the manager needs to get fired she is unprofesional.
All Staff professional and efficient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin
Restaurantji Recommends
I received my order with a bite taken out of my Spicy McChicken. When I asked for a replacement the staff member looked at me with an "are you kidding me" face while saying "really" 3 or 4 times. She gave me a new sandwich after my persistence, but I walked away feeling embarrassed, like I was the guilty party, while 10 other people also stared at me.
It was probably another customers return. They were very busy. Or maybe they were expecting to blame a DoorDash driver and didn't realize it was an in restaurant customer. I don't know, but thanks for making me feel like crap.
My kids at least enjoyed the play place, but we were forced to leave after the door alarm wrung for 5 minutes with no one willing to turn it off.
Atmosphere: 1
Food: 1
Service: 1
Optimus robots delivering to Tesla robotaxis!!!
Atmosphere: 4
Food: 4
Service: 5
¡...BLEH...!
Atmosphere: 1
Food: 1
Service: 1
I had an extremely disappointing experience at the McDonald’s located at 1701 W Olive Ave, Burbank, CA 91506. I placed an order using the mobile app and showed the confirmation, but the staff rudely refused to fulfill it, claiming it didn’t show up on their system. They didn’t even try to help or resolve the issue, leaving me without my meal. The customer service was shockingly unprofessional and unfriendly. I expected much better from McDonald’s. Avoid this location if you want a hassle-free experience!
Atmosphere: 1
Service: 1
Expensive, shrinkflation on deck Flet o Fish was dry and the size of a slider, med fry was a regular order in the med box ...the Mc Double was good, so it's a 3 star for me and my first and last visit here...
Food: 2
Service: 4
Loading...