McDonald's
2565 N Hollywood Way, Burbank
(818) 565-0417
Recent Reviews
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The food at this location is terrible. Sour coffee, dry burgers, stale ries, etc. Not a one time thing. The drive thru machines, bathroom look are busted up. I would avoid this location.
Atmosphere: 1
Food: 1
Service: 1
Very very wonderful and I recommend visiting it
Atmosphere: 5
Food: 5
Service: 5
The staff was super friendly and we got our food quick. Limited parking
Atmosphere: 5
Food: 5
Service: 5
The absolutely best McDonald's food I've had in a long time.
Atmosphere: 4
Food: 5
Service: 4
This location closes at 10pm, it is not open 24 hours.
Excellent service from Ignacio when redeeming a survey code deal! Very clean inside and efficient handling of food orders, too! We didn’t need to worry about missing food or drink items because they repeated our order back to us. Great job, all around.
Atmosphere: 5
Food: 5
Service: 5
My sister placed an order through the app at 10:30am and the order was cancelled. the manager said there’s nothing they can do. This is bad customer service ???
Cool spot .......new renovated and great vibe......very clean and efficient staff
Atmosphere: 5
Food: 4
Service: 5
Took over 15 minutes after I ordered to get food.
Atmosphere: 4
Food: 3
Service: 1
Terrible service at 2 mcd’s in a row.
Restaurantji Recommends
I feel dumb leaving a McDonald's review, but look at this bagel! $7 ?
Atmosphere: 5
Food: 1
Service: 2
Awesome customer service! Even got a complementary Apple pie for the small wait time. Thanks for your service.
Kid-friendliness: Great and affordable happy meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich
waited over 30 minutes in line at the drive-through. Jules who took my order was barely audible and rude. When I went to pay finally after 20+ minutes, she was still rude and when I asked her to repeat the order, she slammed the window. She came back, of course to get the money .After 30 minutes when I went to pick up the food, they brought me a McFlurry that had obviously been made a half hour previous as it is all sunken into the cup. when I asked to see the manager, the girl left and spoke Spanish and I told her I understood every word she said. The manager said they were understaffed. I don’t want excuses. I wanted service. I was picking up food for someone who I was picking up at the airport and waiting there over 30 minutes was not part of my plan.
Service: 1
DO NOT WASTE YOUR TIME OR MONEY, THEY DON’T CHANGE THE OIL OUT FOR THE FRIES AND AVERAGE WAIT TIME FOR ANY TYPE OF ORDER IS 30MINS
Atmosphere: 1
Food: 1
Service: 1
I sit at a table, order & pay via app at 8:05 am. It's 8:17 am, yet I still haven't received my coffee although there's no customers at kiosks, and none at standing at counter waiting nor placing orders, smh. How dare McDonald's brazenly price gouge mediocre quality of food whilst offering laggy terrible customer service which is the common complaintby others who left a review for this location!?!
Atmosphere: 1
Food: 1
Service: 1
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