Me and my boyfriend came here for a Valentine's dinner and it was amazing! We made a reservation here and they sat us right away. Our server Nina was AMAZING!!!! Definitely recommend for a casual but amazing food and vibes đ«¶
Cary
Disappointing, to say the least. Understaffed table service during a slow evening. Waited a long while before our waiter came by. Had to help ourselves to the water as our waiter was nowhere to be seen. Manager was busy chatting with a take-out customer who was waiting at a table next to us. She offered him water and went out of her way to make sure he's comfortable while he waited, but didn't seem to notice we were waiting for water and our server. After a long while, we flagged our server hurried by on some other errand, to ask for bread. The salads came, but before we were done with them, the pastas came, and got cold while we finished our salads. And it was cold. The door between the dining room and the patio did not shut properly. Every time someone went in or out (often!), the draft came in and blasted us. When I got up (several times) to shut the door properly, the Manager commented that they ought to fix the door! (yes, but she could also have shut it too!) We enjoyed the Novo Cafe in Westlake and thought we would give Burbank a try. Disappointed.
Boris
Always constantly good! Hand made pasta, delicious sauces, fresh ingredients and friendly service. What more can we ask for.
Kathy
It was excellent! I had chicken parmigiana. It was huge. The marinara sauce was really tasty and was served with your choice of side. I chose the spinach. Very fresh and seasoned to perfection :) my one son got penne arriabatta. He loved every bite and soaked up the leftover sauce with bread. Finally, my other son ordered the chicken Marcella. It was delicious and very generous with the mushrooms. We left so full and happy, but no room for dessert!! We will definitely go back.
Mary
Loved the outdoor patio dinning and our waitress was very attentive. Food was delicious. I had the white fish, my husband had the chicken parmesan. Our friend had the seafood risotto and her husband had the traditional spaghetti. We all gave 5 starts to our tasty food and can't wait to go back. ïżŒ Tiramisu was excellent also.
E Lemaric
Good and plentiful. The pizzas are perfect
Atmosphere: 5
Food: 5
Service: 5
Linda Ottimo
Employees , service and food Excellent! Cute patio! Will definitely go back. Pasta with vodka sauce and Salmon-DELICIOUS!!!!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Salad, Tiramisu
TomA
Be warned, the âJumbo Scallopsâ and risotto is a joke. They really should rename it to âHuge Plate of Risotto with three teeny tiny scallops maybe the size of a 50 cent piece.â Besides the false advertisement, it was truly one of the most flavorless meals I've ever had at this restaurant. The service was just ok.
madison boswell
First time here with my mom and my daughter!! It was INCREDIBLE. Best pizza we have ever had and then we got a chocolate chip cookie and a tiramisu with coffees and it was delicious. We will definitely be back! Alexa was our server and she was outstanding!
Atmosphere: 5
Food: 5
Service: 5
Frabr
luckily, they were not too busy because when we arrived, they had not received my reservation and were able to accommodate us (party of six). In the future, please verify your reservations when reserving through Open Table.
Love this place! The food and service is consistently great.
Dietary restrictions: They have gluten free options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Mar Ferdon
If youâre looking for a cozy place and comfort food, youâll like Novo Cafe. Iâd like to try their lunch menus Panini.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Marsala
Alen Beygelman
Decent place for Italian food
Atmosphere: 4
Food: 4
Service: 4
Jim Sullivan
We had a really disappointing experience, which I hope isn't the norm, but we probably won't come back to find out. It took 45 minutes for our food to arrive after we ordered. And the waiter didn't bring bread until we asked for it, about 20 minutes after we were seated. The food, when it eventually arrived, was good, but not worth the ridiculous wait.
Me and my boyfriend came here for a Valentine's dinner and it was amazing! We made a reservation here and they sat us right away. Our server Nina was AMAZING!!!! Definitely recommend for a casual but amazing food and vibes đ«¶
Disappointing, to say the least. Understaffed table service during a slow evening. Waited a long while before our waiter came by. Had to help ourselves to the water as our waiter was nowhere to be seen. Manager was busy chatting with a take-out customer who was waiting at a table next to us. She offered him water and went out of her way to make sure he's comfortable while he waited, but didn't seem to notice we were waiting for water and our server. After a long while, we flagged our server hurried by on some other errand, to ask for bread. The salads came, but before we were done with them, the pastas came, and got cold while we finished our salads. And it was cold. The door between the dining room and the patio did not shut properly. Every time someone went in or out (often!), the draft came in and blasted us. When I got up (several times) to shut the door properly, the Manager commented that they ought to fix the door! (yes, but she could also have shut it too!) We enjoyed the Novo Cafe in Westlake and thought we would give Burbank a try. Disappointed.
Always constantly good! Hand made pasta, delicious sauces, fresh ingredients and friendly service. What more can we ask for.
It was excellent! I had chicken parmigiana. It was huge. The marinara sauce was really tasty and was served with your choice of side. I chose the spinach. Very fresh and seasoned to perfection :) my one son got penne arriabatta. He loved every bite and soaked up the leftover sauce with bread. Finally, my other son ordered the chicken Marcella. It was delicious and very generous with the mushrooms. We left so full and happy, but no room for dessert!! We will definitely go back.
Loved the outdoor patio dinning and our waitress was very attentive. Food was delicious. I had the white fish, my husband had the chicken parmesan. Our friend had the seafood risotto and her husband had the traditional spaghetti. We all gave 5 starts to our tasty food and can't wait to go back. ïżŒ Tiramisu was excellent also.
Good and plentiful. The pizzas are perfect
Atmosphere: 5
Food: 5
Service: 5
Employees , service and food Excellent! Cute patio! Will definitely go back. Pasta with vodka sauce and Salmon-DELICIOUS!!!!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Salad, Tiramisu
Be warned, the âJumbo Scallopsâ and risotto is a joke. They really should rename it to âHuge Plate of Risotto with three teeny tiny scallops maybe the size of a 50 cent piece.â Besides the false advertisement, it was truly one of the most flavorless meals I've ever had at this restaurant. The service was just ok.
First time here with my mom and my daughter!! It was INCREDIBLE. Best pizza we have ever had and then we got a chocolate chip cookie and a tiramisu with coffees and it was delicious. We will definitely be back! Alexa was our server and she was outstanding!
Atmosphere: 5
Food: 5
Service: 5
luckily, they were not too busy because when we arrived, they had not received my reservation and were able to accommodate us (party of six). In the future, please verify your reservations when reserving through Open Table.
Restaurantji Recommends
Novo Café in Westlake Village truly outdid themselves with a spectacular Mother's Day brunch that left an indelible mark on all of us. The café, known for its cozy ambiance and stylish decor, was the perfect setting for celebrating such a special occasion. From the moment we arrived, the service was impeccable. The staff was attentive and genuinely kind, ensuring that every guest felt welcomed and valued.The brunch menu was a delightful surprise, offering a variety of dishes that catered to all tastes and preferences. Each dish was prepared with the freshest ingredients and presented with a level of care and creativity that one can only expect from a top-tier café like Novo. The flavors were rich and satisfying, turning each bite into a celebration of culinary excellence.The atmosphere at Novo Café was vibrant yet relaxed, making it an ideal spot for families to enjoy their time together without feeling rushed. The light background music and tastefully decorated interiors contributed to a warm and inviting environment, enhancing the overall dining experience.Overall, Novo Café's Mother's Day brunch was a resounding success. The combination of delicious food, exceptional service, and a welcoming atmosphere made it a memorable day for everyone involved. It's clear that Novo Café is not just about dining, but about creating memorable experiences for their patrons. Whether you're a local or just passing through Westlake Village, Novo Café is a must-visit destination.
Atmosphere: 5
Food: 5
Service: 5
Love this place! The food and service is consistently great.
Dietary restrictions: They have gluten free options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
If youâre looking for a cozy place and comfort food, youâll like Novo Cafe. Iâd like to try their lunch menus Panini.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Marsala
Decent place for Italian food
Atmosphere: 4
Food: 4
Service: 4
We had a really disappointing experience, which I hope isn't the norm, but we probably won't come back to find out. It took 45 minutes for our food to arrive after we ordered. And the waiter didn't bring bread until we asked for it, about 20 minutes after we were seated. The food, when it eventually arrived, was good, but not worth the ridiculous wait.
Atmosphere: 3
Food: 4
Service: 1
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