Original Tommy's World Famous Hamburgers
1310 N San Fernando Blvd, Burbank
(818) 841-9246
Recent Reviews
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If I could give this place 0 stars, I would. My husband ordered TWO chili burger meals to-go, and when we got home we realized one of the fries was missing. He had to drive all the way back — wasting more time and gas — just to get the fries we ALREADY paid for. When he got there, the staff had the nerve to ask for a receipt, like we didn’t just give them our business minutes earlier.
We asked if they could at least provide a small side of chili for the inconvenience, and the manager flat-out refused. That’s pathetic customer service. And it’s not even the first time this has happened — the last time they forgot a side of chili. Clearly they don’t care about their customers or making things right.
Save yourself the frustration and go somewhere that values its customers, because this place clearly doesn’t. Their customer service is garbage.
3 times in a row they have forgot to give me one of my items I ordered and had to drive back…
Atmosphere: 1
Food: 4
Service: 1
Exactly the same as it was in the 90s when I lived in Burbank! Delicious as always 😋
Atmosphere: 5
Food: 5
Service: 5
Great hamburgers and fries amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger
Always an excellent burger! Polite staff and fast service every single time I order from here.
Atmosphere: 3
Food: 5
Service: 5
I *love* Tommy's chili burgers, and have been going to the original location on Beverly Boulevard for decades.
By comparison, this location was rather disappointing. Stuff was super courteous, but the burgers just didn't seem as good as they normally do at the original location. And this Burbank location didn't quite feel like the safest location to be at at night.
Atmosphere: 4
Food: 4
Service: 5
You know that one customer that shows up at the final minute placing a ridiculous order? Yeah, I was that customer. Luckily, Irwin and the staff at the Burbank location of Tommy’s were so accommodating and welcome, that they gained a new customer. One that will try not to arrive in the final hour.
Atmosphere: 5
Food: 5
Service: 5
I grew up on Tommy’s Burgers . The best Chili burgers in the World . I moved to Sacramento 35 years ago . When I visit Southern California we always eat and bring back Tommy’s Burgers for my kids . Burbank Tommy’s gets mad when you order 10 Double cheese burgers right when they open . Tujunga , Eagle Rock and the Original one never do .
Atmosphere: 4
Food: 5
Service: 3
Look for specials or ask
Atmosphere: 3
Food: 4
Service: 4
This is an Cali institution. If you want chili burger or hot dog, this is where you go.
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Joel give me and Excellent service he was very helpful and excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
I have no idea why I'm giving this 5 stars ither than nostalgia. These are the best acid reflex burgers you could possibly eat! Beware that you're going to feel it for days...
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Food: 5
Service: 5
It's Tommy's nothing else needs to be said
Atmosphere: 5
Food: 5
Service: 5
Nothing takes the place of a good Tommy burger. But the portions have decreased in size and the prices have gone WAY up. Not the value it used to be.
Atmosphere: 4
Food: 4
Service: 5
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