All these 1 star reviews are competitors from the food court tryna diss another buisness. I always loved pizza and was a fan of domino's but since i got a job near the mall i decided to check this place out. This is literally the best pizza i have ever had in my entire life. I beat myself up for not trying this out sooner. Im a bigger guy and their combo fills me up. Listen give this place a shot before you let there nonsense reviews make up an opinion. I absolutely loved the pepperoni Stromboli and the Hawaiian pizza. Try them OUT!
Atmosphere: 5
Food: 5
Service: 5
Valley Girl East
I love this place for a slice. I usually get a side of spaghetti as well. Recently they changed the side containers to a smaller plastic one, which was annoying because you got less for the same price. Now they’re barely filling it with pasta. Not sure if it’s shrinkflation or greedflation but it isn’t making me want to come back. When I mention it wasn’t filled the girl at the counter said “that’s the size we have” and tried to sell me an entree size.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pizza
Guadalupe Santillan
If you are craving pizza go somewhere else!!!!! This past weekend I stopped by and got some food from there and I ended up with an upset stomach causing nausea and diarrhea. Once I had order my food I noticed that there was multiple flies all over the food since the food is being displayed without being covered. Don’t go there!!!!!
Atmosphere: 1
Food: 1
Service: 1
Vanessa Dun.
Microwave pizza is so much better!! Never knew you can mess up pizza!!
Gross cold nothing special
Atmosphere: 1
Food: 1
Service: 1
Josie Quintanilla
Sebastian was super super kind! Best employee ever.
Vanessa
Microwave pizza is so much better!! Never knew you can mess up pizza!!
Gross cold nothing special
Atmosphere: 1
Food: 1
Service: 1
Carolina M
I completely agree with review talking about discrimination.
I don't understand why picking a star is so forced. One isn't even deserved. Considering there was 3 people working. I waited for more then 30 mins. There was no long line for it be a weekend night. Service was excruciating slow. Worse part was the way customer service was after I was asked by a homeless man to buy him food. When I finally gave his and my order I went to pay and the girl helping was rude. He was given the wrong ordered at first when I specifically said what was his and what was mine. He was ignored when he asked for other things he wanted. I had to ask for him and, even I was ignore by her. She made me feel extremely rushed. And made me feel like I was doing something wrong for helping someone who needed help. Discriminating someone just by the way they look is completely wrong.
Mario Bakker
Very good food friendly staff
Vane R
Microwave pizza is so much better!!Never knew you can mess up pizza!!Gross cold nothing special
Atmosphere: 1
Food: 1
Service: 1
Cinnamon Bun
I completely agree with review talking about discrimination.I don't understand why picking a star is so forced. One isn't even deserved. Considering there was 3 people working. I waited for more then 30 mins. There was no long line for it be a weekend night. Service was excruciating slow. Worse part was the way customer service was after I was asked by a homeless man to buy him food. When I finally gave his and my order I went to pay and the girl helping was rude. He was given the wrong ordered at first when I specifically said what was his and what was mine. He was ignored when he asked for other things he wanted. I had to ask for him and, even I was ignore by her. She made me feel extremely rushed. And made me feel like I was doing something wrong for helping someone who needed help. Discriminating someone just by the way they look is completely wrong.
When most Sbarro locations go down with service and food tastes, this one keep it good.
Naveen Sheikh
I’ve been eating here for a while it use to be so good and my dad used to love it: Now there pizza is mediocre barely edible Today i saw something pretty horrific . I went to buy 3 slices of cheese pizza & I saw that there were only 2 and they weren’t even on display they were on the dirty counter. Anyways i was very alarmed then as i went to the cashier and told him my order he gave me those 2 cheese pizzas i asked for 3 for the 3rd pizza i assumed he would make a new pizza since that’s the normal thing to do right? Instead he took a pepperoni and sausage pizza picked the meat off it and added more cheese warmed it up and gave it to me. As someone who doesn’t eat meat I was disturbed. As a good food chain do better because i don’t think that’s normal. Some people might have allergies or religiously not eat meat. Please don’t do that again it might not effect you but it can affect many others and you might not even know it ???
Not John
Alfonso and Tatiana don't have a clue! This was the WORST experience I've ever had at a Sbarro and I will never come back! Sbarro emailed me a birthday coupon for a free slice of pizza when you purchase one. Not only could these "employees" (I use that term loosely) not understand I wanted 2 slices of pepperoni (buy 1 get 1 free), but they kept insisting I had to purchase a soda which is nowhere in the terms and conditions of the offer or coupon. This franchise has seriously gone downhill as has their treatment of customers. I wonder if one has anything to do with the other...
Mirna Salas
This morning was my first time eating at PIZZA SBARRO and I was impressed, it was spectacular, the guy who attended me was super friendly and cordially suggested the combo of 2 pizzas and a drink or 1 piece of pizza and a zide, the name reminds me that is Alfonso 10/10
Cubao Elharmonic
Delicious Italian fast food. Nice, soft dough in the pizzas, and sausage and pepperoni were flavorful. Staff was very helpful and polite. Recommended if you happen to be at Burbank Town Center and need a quick, delicious Italian meal.
All these 1 star reviews are competitors from the food court tryna diss another buisness. I always loved pizza and was a fan of domino's but since i got a job near the mall i decided to check this place out. This is literally the best pizza i have ever had in my entire life. I beat myself up for not trying this out sooner. Im a bigger guy and their combo fills me up. Listen give this place a shot before you let there nonsense reviews make up an opinion. I absolutely loved the pepperoni Stromboli and the Hawaiian pizza. Try them OUT!
Atmosphere: 5
Food: 5
Service: 5
I love this place for a slice. I usually get a side of spaghetti as well. Recently they changed the side containers to a smaller plastic one, which was annoying because you got less for the same price. Now they’re barely filling it with pasta. Not sure if it’s shrinkflation or greedflation but it isn’t making me want to come back. When I mention it wasn’t filled the girl at the counter said “that’s the size we have” and tried to sell me an entree size.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pizza
If you are craving pizza go somewhere else!!!!! This past weekend I stopped by and got some food from there and I ended up with an upset stomach causing nausea and diarrhea. Once I had order my food I noticed that there was multiple flies all over the food since the food is being displayed without being covered. Don’t go there!!!!!
Atmosphere: 1
Food: 1
Service: 1
Microwave pizza is so much better!!
Never knew you can mess up pizza!!
Gross cold nothing special
Atmosphere: 1
Food: 1
Service: 1
Sebastian was super super kind! Best employee ever.
Microwave pizza is so much better!!
Never knew you can mess up pizza!!
Gross cold nothing special
Atmosphere: 1
Food: 1
Service: 1
I completely agree with review talking about discrimination.
I don't understand why picking a star is so forced. One isn't even deserved. Considering there was 3 people working. I waited for more then 30 mins. There was no long line for it be a weekend night. Service was excruciating slow. Worse part was the way customer service was after I was asked by a homeless man to buy him food. When I finally gave his and my order I went to pay and the girl helping was rude. He was given the wrong ordered at first when I specifically said what was his and what was mine. He was ignored when he asked for other things he wanted. I had to ask for him and, even I was ignore by her. She made me feel extremely rushed. And made me feel like I was doing something wrong for helping someone who needed help. Discriminating someone just by the way they look is completely wrong.
Very good food friendly staff
Microwave pizza is so much better!!Never knew you can mess up pizza!!Gross cold nothing special
Atmosphere: 1
Food: 1
Service: 1
I completely agree with review talking about discrimination.I don't understand why picking a star is so forced. One isn't even deserved. Considering there was 3 people working. I waited for more then 30 mins. There was no long line for it be a weekend night. Service was excruciating slow. Worse part was the way customer service was after I was asked by a homeless man to buy him food. When I finally gave his and my order I went to pay and the girl helping was rude. He was given the wrong ordered at first when I specifically said what was his and what was mine. He was ignored when he asked for other things he wanted. I had to ask for him and, even I was ignore by her. She made me feel extremely rushed. And made me feel like I was doing something wrong for helping someone who needed help. Discriminating someone just by the way they look is completely wrong.
Restaurantji Recommends
When most Sbarro locations go down with service and food tastes, this one keep it good.
I’ve been eating here for a while it use to be so good and my dad used to love it: Now there pizza is mediocre barely edible Today i saw something pretty horrific . I went to buy 3 slices of cheese pizza & I saw that there were only 2 and they weren’t even on display they were on the dirty counter. Anyways i was very alarmed then as i went to the cashier and told him my order he gave me those 2 cheese pizzas i asked for 3 for the 3rd pizza i assumed he would make a new pizza since that’s the normal thing to do right? Instead he took a pepperoni and sausage pizza picked the meat off it and added more cheese warmed it up and gave it to me. As someone who doesn’t eat meat I was disturbed. As a good food chain do better because i don’t think that’s normal. Some people might have allergies or religiously not eat meat. Please don’t do that again it might not effect you but it can affect many others and you might not even know it ???
Alfonso and Tatiana don't have a clue! This was the WORST experience I've ever had at a Sbarro and I will never come back! Sbarro emailed me a birthday coupon for a free slice of pizza when you purchase one. Not only could these "employees" (I use that term loosely) not understand I wanted 2 slices of pepperoni (buy 1 get 1 free), but they kept insisting I had to purchase a soda which is nowhere in the terms and conditions of the offer or coupon. This franchise has seriously gone downhill as has their treatment of customers. I wonder if one has anything to do with the other...
This morning was my first time eating at PIZZA SBARRO and I was impressed, it was spectacular, the guy who attended me was super friendly and cordially suggested the combo of 2 pizzas and a drink or 1 piece of pizza and a zide, the name reminds me that is Alfonso 10/10
Delicious Italian fast food. Nice, soft dough in the pizzas, and sausage and pepperoni were flavorful. Staff was very helpful and polite. Recommended if you happen to be at Burbank Town Center and need a quick, delicious Italian meal.
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