Starbucks

Hollywood Burbank Airport, Star Park Facility, 2575 N Hollywood Way, Burbank
(818) 565-0571

Recent Reviews

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Juan Padilla

I only pretty much get Starbucks when I’m near here because this is the only location that makes it good. Every other location leaves my coffee tasting bitter or burnt so maybe it’s their machines or they aren’t being cleaned regularly or the workers don’t know the right settings but every time I’ve gone to this location, the workers are super friendly and make me the best tasting coffee I’ve had so I’m willing to drive the extra 20 minutes here if I’m craving a Starbucks.

Atmosphere: 5

Food: 5

Service: 5

Ciara Krause

Staff was kind and service was quick! Great spot to hang for a bit while I waited for my ride after my flight. Kudos!

Atmosphere: 5

Food: 5

Service: 5

Christy Running

Not impressed.. ive been here probably a dozen times and it's always the same service. Cashiers not paying attention as you give the order, incorrect drinks, long waits and the coffee is never great. Ugh Starbucks needs to do better especially given how much business they do.

Victor Morales

I forgot put vanilla on my coffee, I asked for one spoke in and the lady didn’t want to
And I intend paying for it and she didn’t want.. y don’t understand why!!
And I was so disappointed, I’m traveling all country for my work and is the first time that happened to me. I thought was a joke but it wasn’t.. 🤦🏻‍♂️ and I never will stop and this location. Never 👎

Atmosphere: 1

Food: 5

Service: 1

No_Elzee

Worst seating arrangement.
I had a whole conference table to myself. I guess I should hire more employees so we can have our morning meetings here. But, what if someone takes this only table. What if someone else brings their morning meeting here. Where will i find another table for eight? Where will my seven new employees sit? And, where will they place their coffee? This is a problem.
Now, i have to find a bigger Starbucks. If i can't find one, i might be forced to lay them off.
Looks like Starbucks just ruined the life of seven. No Christmas for them, i guess.
This coffee just got bitter.

Atmosphere: 2

Food: 3

Service: 4

Doug

The lady there was impressed with my old gift cards! 🤣🤣

Atmosphere: 5

Food: 5

Service: 5

Daniel Mejia

Slowest service at a starbucks I've been to.

Atmosphere: 4

Service: 2

Janae Trujillo

After waiting 15 minutes, I abandoned my $13 drink to board my plane. If you are located in an airport, your employees standing around doing NOTHING, should be helping to make your customers make their flight. Starbucks isn’t customer service forward to be n an airport where timeliness matters.

William Emmons

Noisy... Expensive and slow service

Atmosphere: 3

Food: 4

Service: 3

Megan Wise

Came in for a larger mobile order and Alex was such a joy and amazing help! Everything was ready when I arrived and they helped me bag and sticker them for transport.

Atmosphere: 5

Food: 5

Service: 5

SaL V

Everytime I come to this location service is excellent.!! Yes they are busy but they are well organized and efficient expediting your order.

Atmosphere: 5

Food: 5

Service: 5

Heather Williams

This morning I came in at 5:20. Ordered my drink at 5:30 stood in line and at 6:02. I said everybody else has been getting their drinks but me nobody could find my drink order. I paid nine dollars and didn’t even get my drink the girls looked at me and said well what did you pay by yourself? Did you order with somebody else. There was no I’m sorry they said oh it’s just so busy and there was nothing very unprofessional. Very disrespectful. And I didn’t get my coffee and I’m out nine dollars. That’s ridiculous. Worst service I’ve had for a flight.

Atmosphere: 1

Food: 1

Service: 1

lisa sobel

Several people were miserable … tell they didn't want to be there. Manager at the time had an attitude. No ice coffee no brew coffee. Food Couldn't be warmed up. They were not prepared to serve anyone unless they had an expresso drink. Its Been a long time since I had this bad of service anywhere

Atmosphere: 1

Food: 1

Service: 1

Ricardo Orellana

Awesome!!! ^_^

Atmosphere: 5

Food: 5

Service: 5

chris reid

A note of thanks to David who went out of his for me. He showed that his coffee shop is still the neighborhood shop where the baristas and managers treat you like family.

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