Starbucks

1190 W Alameda Ave Suite G-2, Burbank
(818) 557-6604

Recent Reviews

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Ken W.

I quit coming here because of the poor customer service I received. I took a risk since I was shopping in the area and stopped in. It’s like a completely different place now, the barista was smiling and joking around with me as he was making my drink and everyone was happy and pleasant. Before I left I asked the lady cleaning the door of the Manager was there so I could tell them how much I enjoyed my visit, she then pointed at the man I was laughing and joking with and who made my drink, she said that’s him that’s the manager. Great job Starbucks for getting someone so enjoyable to be the face of this store. I WILL BE RETURNING FREQUENTLY.

Atmosphere: 5

Food: 5

Service: 5

Successful Quitters

I came in, and because I had just bought a protein latte at a different store, I asked for a cup of water.
The guy with the mustache took my order. Hé was bothered, about to deny me a cup of water. And he said “I will only do it this one time.” When my order came in, Hé had just given me ice. I had to ask for water again.
Horrible customer service!

Service: 1

Ewa

It's a cool business, you see. I pay seven dollars for an item, it turns out they don't have it in stock, and they give me a card for four dollars, just like in Russia.

Atmosphere: 1

Food: 1

Service: 1

Robin Gasporra

Customer service was excellent!

Atmosphere: 5

Food: 5

Service: 5

Melissa Melendez

Amazing and wonderful place everyone had a smile made my drink exactly the way I wanted it

Atmosphere: 5

Food: 5

Service: 5

Jose Esp

Kind crew

Atmosphere: 5

Food: 5

Service: 5

W. Pierre

Thoroughly love this location. 😀 The staff is sensational 👏🏾

Atmosphere: 4

Food: 4

Service: 4

Ely García

Today me and my husband visited this store and he was trying to place his order and the young lady refused to fill it up his drink because we ordered it with no ice, and she said it is a policy from that particular store; also we requested stevia instead of sugar, and she said they were out of stock when obviously we saw stevia on the top of the desk. Finally she refused to help us, so we decided to go another Starbucks where we received an excellent service. What do you think?

Atmosphere: 1

Service: 1

Jerry Trotta

Always greeted by name

Atmosphere: 5

Food: 5

Service: 5

Bagrat Isahakyan

Excellent staff

Atmosphere: 5

Food: 5

Service: 5

Adrian Petrencu

You have to ask for sugar and cream or milk. No more doing it yourself as you like. It is like you get what you ask for, and that's it.

Atmosphere: 4

Food: 4

Service: 4

Rejyna Douglass-Whitman (Rejyna LiveLoopLab)

Very courteous and helpful staff, excellent brewed decaf coffee, not a pour over and not Americano.

Atmosphere and location are clean and safe, parking was a bit of a challenge but always is in that area.

Definitely will return, not our first time there, and certainly not our last!

Atmosphere: 5

Food: 5

Service: 5

Cloudy Days

Bomb coffee bomb service...love em

Atmosphere: 5

Food: 5

Service: 5

John Rendon

Usually I come here and everything is fine but today the person take our order was a bit rude

Atmosphere: 1

Food: 4

Service: 1

Sophie Bates

This might be the slowest Starbucks ever. They actually seemed well staffed, and the staff was friendly, but everything from ordering to warming up food to getting any drinks took forever.

Atmosphere: 3

Food: 4

Service: 2

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