Starbucks

1190 W Alameda Ave Suite G-2, Burbank
(818) 557-6604

Recent Reviews

Sort by
Kathy Afanasyev

Small but super welcoming place.

Atmosphere: 5

Food: 5

Service: 5

Kunem LAVUT

This place is septum theory, if you want a septum experience, then come to this branch. If you don't tip the septum behind the counter, they'll put your drink in the mobile bin deliberately, just so you can end up waiting. Of course the septums will pretend it was an honest mistake. But if you've seen enough petty over time, you recognize it right away. #SEPTUMTHEORY

Atmosphere: 1

Food: 1

Service: 1

Matt Corluka

Best Starbucks in the 'Bank! Great service

Atmosphere: 5

Food: 4

Service: 5

Albert Johnson

Design in this Starbucks and music is incredible
It’s lovely quiet high standards coffee places

Atmosphere: 5

Food: 5

Service: 5

Armen gharibian

They just redesigned everything and they did great job feel more cozy coffee shop it’s awesome 😎
Thank you for transferring great feelings to customers

Atmosphere: 5

Food: 5

Service: 5

Sophia

i go here all the time, it clearly states in their website and on google maps it’s open until 9pm. placed a pick up order at 7:56 and they refunded me. that’s great and all but i used my stars i saved up to pay for the order, now all my stars are gone. change your website or disable mobile orders if you’re closed. beyond annoying

Atmosphere: 1

Food: 1

Service: 1

Brian Wangenheim

great starbucks, staff helped me make the best drink and was good at customer service.

Atmosphere: 5

Food: 5

Service: 5

Ken W.

I quit coming here because of the poor customer service I received. I took a risk since I was shopping in the area and stopped in. It’s like a completely different place now, the barista was smiling and joking around with me as he was making my drink and everyone was happy and pleasant. Before I left I asked the lady cleaning the door of the Manager was there so I could tell them how much I enjoyed my visit, she then pointed at the man I was laughing and joking with and who made my drink, she said that’s him that’s the manager. Great job Starbucks for getting someone so enjoyable to be the face of this store. I WILL BE RETURNING FREQUENTLY.

Atmosphere: 5

Food: 5

Service: 5

Successful Quitters

I came in, and because I had just bought a protein latte at a different store, I asked for a cup of water.
The guy with the mustache took my order. Hé was bothered, about to deny me a cup of water. And he said “I will only do it this one time.” When my order came in, Hé had just given me ice. I had to ask for water again.
Horrible customer service!

Service: 1

Ewa

It's a cool business, you see. I pay seven dollars for an item, it turns out they don't have it in stock, and they give me a card for four dollars, just like in Russia.

Atmosphere: 1

Food: 1

Service: 1

Robin Gasporra

Customer service was excellent!

Atmosphere: 5

Food: 5

Service: 5

Melissa Melendez

Amazing and wonderful place everyone had a smile made my drink exactly the way I wanted it

Atmosphere: 5

Food: 5

Service: 5

Jose Esp

Kind crew

Atmosphere: 5

Food: 5

Service: 5

W. Pierre

Thoroughly love this location. 😀 The staff is sensational 👏🏾

Atmosphere: 4

Food: 4

Service: 4

Ely García

Today me and my husband visited this store and he was trying to place his order and the young lady refused to fill it up his drink because we ordered it with no ice, and she said it is a policy from that particular store; also we requested stevia instead of sugar, and she said they were out of stock when obviously we saw stevia on the top of the desk. Finally she refused to help us, so we decided to go another Starbucks where we received an excellent service. What do you think?

Atmosphere: 1

Service: 1

Loading...