They served cold coffee. Which I order regular coffee
Atmosphere: 5
Food: 3
Service: 5
Marsh Mellow
I went there and i asked for a drink that was out of season by accident and the lady who took my order seemed really offended and wanted to get done with my order as quickly as they can for some reason. I come up to the window and sure enough attitude and handed my drink while talking to her coworker. Dont get me wrong talk all you want but atleast day ty or bye or sum. Ive never had a bad experience i guess today was my lucky day.
Jonathan Dunlap
Plainly understaffed, but the staff they do have are rockstars! Anthony kept in constant communication not just with me but all waiting customers and bounced between the register and the make line so quickly to keep everything moving
Atmosphere: 5
Food: 5
Service: 5
Don “Don Don Nonoy Michoso” Azul
I was here last week at around 4:45am (they open at 4:30am; see attached photo with posted hours) after charging my car at the Supercharger station. The door was locked but the staff let me in and apologized profusely and allowed me to order.
At around the same time this morning (11/19/2024) after charging my car at the Supercharger station, I tried to enter and found the door locked. Both male associates gave me dirty looks. Finally, one of them opens the door and curtly ‘informs’ me that their lobby doesn’t open until 5am (see attached posted hours; not true). I kindly point out the posted hours yet the male staffer (short, skinny with earrings, mustache and a very HUGE Napoleonic complex) again curtly reiterated that those posted hours are ‘inaccurate.’ He slams the door in my face.
The new CEO stated that he wants to bring back the quality customer service experience that Starbucks used to be known for, yet what transpired a few moments ago shows me that the new CEO has a lot of work to do to clean house of these self important, self entitled, lazy and rude employees. He better do so ASAP, otherwise loyal customers will seek their coffee elsewhere at Starbucks competitors (ie Coffee Bean, Peet’s Coffee, etc).
Atmosphere: 1
Food: 5
Service: 1
Loretta V.
First visit through the drive-through at this particular Starbucks. Line was pretty long but went fairly quick. The two employees I interacted with were friendly and professional.
Slowest Starbucks drive-through I’ve ever been to. There was like five cars and it almost took almost half an hour.
Anahid Nazaryan
What’s up with the 24/7 Disney music? Every time I come in it’s the same thing over and over. Please play something new.
Atmosphere: 1
Food: 3
Service: 3
Abeer Shaban
Great service
Atmosphere: 5
Food: 5
Service: 5
diana arias
Clearly baristas don’t know recipes. I been coming here for a couple of weeks and sometime I get a cafe vanilla Frap however took my order today told me it was made with syrup instead of vanilla powder and I told him no (I worked for Starbucks before). He said he promised me and when I got my drink I don’t think it had any which means that group of baristas clearly don’t know what they are doing. It’s convenient because of the drive through but I will not be throwing away money to probably get my drink right. Unbelievable……
They served cold coffee. Which I order regular coffee
Atmosphere: 5
Food: 3
Service: 5
I went there and i asked for a drink that was out of season by accident and the lady who took my order seemed really offended and wanted to get done with my order as quickly as they can for some reason. I come up to the window and sure enough attitude and handed my drink while talking to her coworker. Dont get me wrong talk all you want but atleast day ty or bye or sum. Ive never had a bad experience i guess today was my lucky day.
Plainly understaffed, but the staff they do have are rockstars! Anthony kept in constant communication not just with me but all waiting customers and bounced between the register and the make line so quickly to keep everything moving
Atmosphere: 5
Food: 5
Service: 5
I was here last week at around 4:45am (they open at 4:30am; see attached photo with posted hours) after charging my car at the Supercharger station. The door was locked but the staff let me in and apologized profusely and allowed me to order.
At around the same time this morning (11/19/2024) after charging my car at the Supercharger station, I tried to enter and found the door locked. Both male associates gave me dirty looks. Finally, one of them opens the door and curtly ‘informs’ me that their lobby doesn’t open until 5am (see attached posted hours; not true). I kindly point out the posted hours yet the male staffer (short, skinny with earrings, mustache and a very HUGE Napoleonic complex) again curtly reiterated that those posted hours are ‘inaccurate.’ He slams the door in my face.
The new CEO stated that he wants to bring back the quality customer service experience that Starbucks used to be known for, yet what transpired a few moments ago shows me that the new CEO has a lot of work to do to clean house of these self important, self entitled, lazy and rude employees. He better do so ASAP, otherwise loyal customers will seek their coffee elsewhere at Starbucks competitors (ie Coffee Bean, Peet’s Coffee, etc).
Atmosphere: 1
Food: 5
Service: 1
First visit through the drive-through at this particular Starbucks. Line was pretty long but went fairly quick. The two employees I interacted with were friendly and professional.
Kid-friendliness: Kids love the cake pops!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Birthday Cake Pop, Pumpkin Cream Cheese Muffin
Slowest Starbucks drive-through I’ve ever been to. There was like five cars and it almost took almost half an hour.
What’s up with the 24/7 Disney music? Every time I come in it’s the same thing over and over. Please play something new.
Atmosphere: 1
Food: 3
Service: 3
Great service
Atmosphere: 5
Food: 5
Service: 5
Clearly baristas don’t know recipes. I been coming here for a couple of weeks and sometime I get a cafe vanilla Frap however took my order today told me it was made with syrup instead of vanilla powder and I told him no (I worked for Starbucks before). He said he promised me and when I got my drink I don’t think it had any which means that group of baristas clearly don’t know what they are doing. It’s convenient because of the drive through but I will not be throwing away money to probably get my drink right. Unbelievable……
Food: 1
Service: 3
Nice and clean. Busy at times but good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
workers got crazy attitude
Service: 1
Wrong drink and when returned wasn’t changed properly
Everyone loves Starbucks!!
I had Macha with whipped cream, and it was delicious!
Service: 5
Recommended dishes: Banana Nut Bread
Melon burst was not yummy tasted different from a different Starbucks
Love coming to this location…. Always so friendly!!
Great job ??
Atmosphere: 5
Food: 5
Service: 5
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