Sadly, one of the worst dining experiences I have had in quite a while. I ordered the fried chicken sandwich. It was not edible. There was almost no actual chicken, the breading was thick and chewy and the first place in the sandwich I tried to bite I couldn't even bite through. I sent it back and asked for the spicy grilled chicken instead. This was edible, but far from good. There was little to no spice. I ended up having to pull the sandwich apart to remove a big chunk of fat/skin that I couldn't bite through. The server never even bothered to ask if the replacement sandwich was okay. Another person in our group ordered the fried chicken sandwich as well. When he went to send his back, the server actually argued with him about if the sandwich was okay or not. Went here because of the solid reviews, evidently people are getting different food/service than we received. Definitely will not be back.
Just to follow up on the points raised in Story's response. It is correct we did not make reservations, but the place was almost empty. There was one person at the bar, a family of four, and a group of about 6 people. In addition, there was no complaint about the slowness of the service so this seems irrelevant anyways. Being short-staffed shouldn't cause the food to be inedible.
I don't think any restaurant charges for food that is sent back for lack of quality after a single bite, so I don't view that as a big win for them. No one asked for an exception to the large party tip for us. I left almost a 20% tip even when the food was horrible and the service was substandard, so I don't feel any great injustice was done by not getting the standard tip rate. Had this standard rate been applied, I likely would have sent the second dish back too as it was also very poor quality. Keep in mind the first sandwich, which comes with no sides, was $17 and the second, also no sides, was $15. It isn't as if the prices are reflective of a low quality sandwich.
For those that have made it this far, I encourage you to read the reviews on Yelp as well as there are more there. You'll quickly see this is not just one person griping, my observations are quite common among people that visit Story Tavern.
Atmosphere: 3
Food: 1
Service: 1
Matthew J. Aylward
great little tavern. family friendly, plenty of parking, excellent service, great atmosphere.
Tianna Cruzzetti
First time here, music great vibes!
J C
First time coming here. The game side was super crowded when we went over the weekend. The restaurant/bar side was almost empty when we arrived. They’re located on the north side of San Fernando right next to Gyu Kaku. The food itself was excellent but a little overpriced in my opinion. The drinks and beers we ordered were also very tasty and enjoyable. Unfortunately no dedicated parking and Burbank recently started charging for street parking.
Starlone AD
Rude and cold attitude from staff and food quality is below average
Matthew Hayashibara
Despite it being St Patrick's Eve, the staff was VERY attentive and efficient, taking and bringing our order and handling the bill & payment... the place was SLAMMED!
Ray Scholl
Zombie killer mead was really great. Service was awesome.
For a Friday night the place was basically empty on the table side. I love the atmosphere of this place it reminds me so much of places from back home. The service was excellent, but I can't say with certainty if that would remain true if it was super busy. The food menu is standard pub food in choice, but for what they have they do well. Go wanting a beer and a burger.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black & Bleu Burger, Jalapeño Mac and Cheese
I’ve been here before and enjoyed it. Last time however, we were told to pick a seat outside and they would meet us there. We sat for about 30 minutes and no one came to take our order. Servers came and went to other tables but ignored us… not sure why. We tried to get their attention but no one took an interest so we left to eat somewhere else. Very weird experience… it wasn’t very busy and it was just two of us. :/
Matthew Rochester
Dog friendly patio! The beer was good and food was okay for the price. It’s a little pricey for what you get but the friendly staff made up for it.
Atmosphere: 5
Food: 3
Service: 5
Dan Fritz
Solid place. The games really make this place. Also the beer cheese tots.
Atmosphere: 4
Food: 4
Service: 4
Vacheh Akepian
Van De Garre! ?
Atmosphere: 5
Food: 5
Service: 5
Carlos Rodriguez
I will be reviewing based only on the restaurant portion of the location. The menu looks decent enough, mostly comfort food. No complaints about the decor because it honestly didn't look bad. Got our entrées in 15 minutes and our food in 30 minutes. I got the Mac Attack Burger with chips after hearing a table next to me praise it. It was dreadful. The burger itself dry and flavorless, the mac and cheese in it also lacks flavor. The cheese tasted non-existent and the bun was the only flavor the burger had. I tried the pulled pork on mac and cheese next, not any better. It tasted stale and bland. The only flavor I had here is the Pretzel appetizers which was honestly good, if not a bit too salty for me. To top it off all the servers had regular clothes, nothing to distinguish them from the customers, so I couldn't flag one down for any service. The biggest sin is the price, $17 for a hand sized flavorless burger and stale pulled pork for $16? Sidenote: they use plastic cups for their beer, which I have never seen at a restaurant.
Sadly, one of the worst dining experiences I have had in quite a while. I ordered the fried chicken sandwich. It was not edible. There was almost no actual chicken, the breading was thick and chewy and the first place in the sandwich I tried to bite I couldn't even bite through. I sent it back and asked for the spicy grilled chicken instead. This was edible, but far from good. There was little to no spice. I ended up having to pull the sandwich apart to remove a big chunk of fat/skin that I couldn't bite through. The server never even bothered to ask if the replacement sandwich was okay. Another person in our group ordered the fried chicken sandwich as well. When he went to send his back, the server actually argued with him about if the sandwich was okay or not. Went here because of the solid reviews, evidently people are getting different food/service than we received. Definitely will not be back.
Just to follow up on the points raised in Story's response. It is correct we did not make reservations, but the place was almost empty. There was one person at the bar, a family of four, and a group of about 6 people. In addition, there was no complaint about the slowness of the service so this seems irrelevant anyways. Being short-staffed shouldn't cause the food to be inedible.
I don't think any restaurant charges for food that is sent back for lack of quality after a single bite, so I don't view that as a big win for them. No one asked for an exception to the large party tip for us. I left almost a 20% tip even when the food was horrible and the service was substandard, so I don't feel any great injustice was done by not getting the standard tip rate. Had this standard rate been applied, I likely would have sent the second dish back too as it was also very poor quality. Keep in mind the first sandwich, which comes with no sides, was $17 and the second, also no sides, was $15. It isn't as if the prices are reflective of a low quality sandwich.
For those that have made it this far, I encourage you to read the reviews on Yelp as well as there are more there. You'll quickly see this is not just one person griping, my observations are quite common among people that visit Story Tavern.
Atmosphere: 3
Food: 1
Service: 1
great little tavern. family friendly, plenty of parking, excellent service, great atmosphere.
First time here, music great vibes!
First time coming here. The game side was super crowded when we went over the weekend. The restaurant/bar side was almost empty when we arrived. They’re located on the north side of San Fernando right next to Gyu Kaku. The food itself was excellent but a little overpriced in my opinion. The drinks and beers we ordered were also very tasty and enjoyable.
Unfortunately no dedicated parking and Burbank recently started charging for street parking.
Rude and cold attitude from staff and food quality is below average
Despite it being St Patrick's Eve, the staff was VERY attentive and efficient, taking and bringing our order and handling the bill & payment... the place was SLAMMED!
Zombie killer mead was really great. Service was awesome.
Best ping pong tables. Books to read. Go there!
Atmosphere: 5
Food: 4
Service: 5
Great local bars. Delicious snack food. Foosball!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel Anf Cheese, Irish Nachos
For a Friday night the place was basically empty on the table side. I love the atmosphere of this place it reminds me so much of places from back home. The service was excellent, but I can't say with certainty if that would remain true if it was super busy. The food menu is standard pub food in choice, but for what they have they do well. Go wanting a beer and a burger.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black & Bleu Burger, Jalapeño Mac and Cheese
Restaurantji Recommends
I’ve been here before and enjoyed it. Last time however, we were told to pick a seat outside and they would meet us there. We sat for about 30 minutes and no one came to take our order. Servers came and went to other tables but ignored us… not sure why. We tried to get their attention but no one took an interest so we left to eat somewhere else. Very weird experience… it wasn’t very busy and it was just two of us. :/
Dog friendly patio! The beer was good and food was okay for the price. It’s a little pricey for what you get but the friendly staff made up for it.
Atmosphere: 5
Food: 3
Service: 5
Solid place. The games really make this place. Also the beer cheese tots.
Atmosphere: 4
Food: 4
Service: 4
Van De Garre! ?
Atmosphere: 5
Food: 5
Service: 5
I will be reviewing based only on the restaurant portion of the location. The menu looks decent enough, mostly comfort food. No complaints about the decor because it honestly didn't look bad. Got our entrées in 15 minutes and our food in 30 minutes. I got the Mac Attack Burger with chips after hearing a table next to me praise it. It was dreadful. The burger itself dry and flavorless, the mac and cheese in it also lacks flavor. The cheese tasted non-existent and the bun was the only flavor the burger had. I tried the pulled pork on mac and cheese next, not any better. It tasted stale and bland. The only flavor I had here is the Pretzel appetizers which was honestly good, if not a bit too salty for me. To top it off all the servers had regular clothes, nothing to distinguish them from the customers, so I couldn't flag one down for any service. The biggest sin is the price, $17 for a hand sized flavorless burger and stale pulled pork for $16? Sidenote: they use plastic cups for their beer, which I have never seen at a restaurant.
Atmosphere: 4
Food: 1
Service: 1
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