Subway
101 N Victory Blvd, Burbank
(818) 842-7750
Recent Reviews
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I can agree with all the bad reviews after coming in for lunch today and experiencing it first hand. Please stay away from this location. The other reviews mentioning “Nadee” aren’t wrong. She was very rude towards me and an elderly woman that was behind me in line.
Atmosphere: 1
Food: 1
Service: 1
Very rude employees there
Management left new guy to fend for himself to figure out orders. Shout out to new guy for effort, L take for management.
Atmosphere: 1
Food: 1
Service: 1
small subway restaurant, but still have dine in tables to sit at and free parking
Atmosphere: 4
Food: 5
Service: 5
BEWARE OF THEM SELF ADDING A TIP, I went into this store one of the workers was arguing w/a customer already on her being rude and the other worker taking my order added a tip for herself when I payed, I didn’t notice till I looked at my receipt. I’m all for tipping but when you go in and add it yourself on my dime that’s not ok will never return here again and this ain’t the first time I had problems with this employee
Atmosphere: 1
Food: 1
Service: 1
Fast sandwichs
Atmosphere: 5
Food: 5
Service: 5
STAY AWAY! Horrible service from the time you walk in. Nadee looks very bothered that she has to help anyone. I start to order my sandwich and she goes on to add her own toppings without even asking what I’d like. I asked her for a different cheese. She got upset and said “ I already put shredded cheese” (not what I asked for) and also said I couldn’t order it my way. She continues to add her own toppings without asking, when I asked if she could add onions she said she couldn’t do that, and she would have to charge me extra. I was very confused because I was at this same location two days prior and ordered the exact same sandwich with Nadee without any problems.
Atmosphere: 1
Food: 1
Service: 1
STAY AWAY! Horrible service from the time you walk in. Nadee looks very bothered that she has to help anyone. I start to order my sandwich and she goes on to add her own toppings without even asking what I’d like. I asked her for a different cheese. She got upset and said “ I already put shredded cheese” (not what I asked for) and also said I couldn’t order it my way. She continues to add her own toppings without asking, when I asked if she could add onions she said she couldn’t do that, and she would have to charge me extra. I was very confused because I was at this same location two days prior and ordered the exact same sandwich with Nadee without any problems.
Atmosphere: 1
Food: 1
Service: 1
I seriously had to rudest experience. They made it so you could just tap the card and the card put a tip on the service. The woman who was serving me was new and very slow and I had to repeat everything a couple of times so no I was not leaving a tip. When I objected to the tip being put on my card they started blaming me were rude is all hell and aggressive saying I was a bad customer and blah blah blah. I've been coming here 1-2 times a week but now I will stop coming. Seriously ridiculous customer service. They should have apologized for the machine being Ultra sensitive voided the receipt which they ended up doing anyway and recharged it like they did anyway with a good attitude and keep a customer instead of the rude attitude the server had.
Atmosphere: 1
Food: 4
Service: 1
Highly do not recommend. The manager Nadee was rude and disrespectful. When asking for information, she told me to google it.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Don’t come to this subway the lady who made my sandwich was so rude I ask jalapeño she didn’t want to she put tomatoes she didn’t ask me if i want tomatoes she wanted to make my sandwich her way she made my sandwich messy
Atmosphere: 1
Food: 1
Service: 1
This is the worst service I got in the subway. The girl who was working over there her name was nadee was very rude, and gave a lot of attitude. She didn’t know how to make the sandwich, she didn’t know common sense. And when I asked her for the manager she gave me the store number so I would not be able to complain about her. I will not return to this subway again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Ultimate Meatball Marinara on Cheesy Garlic Bread
Since when can't you choose your topping on any sub came to this location at lunchtime and the two girls working said that wasn't allowed and had to be how it's listed on menu then charged me for 3 extra cheese when only thing I changed was added pickel and olives and got a different dressing, I agreed to pay for the things I changed not the highest priced add on instead of being charges for pickels and olives which was 1.30 I was charged 3.60 for extra cheese I will never return to subway again
Atmosphere: 1
Food: 3
Service: 1
I went to pick up an online order for 2 sandwiches. Both sandwiches did not have cheese on them...and it was steak and cheese. Unbelievable..workers needs understand how to take orders.
Atmosphere: 3
Food: 3
Service: 3
They close at 11pm instead of midnight apparently
Atmosphere: 1
Food: 1
Service: 1
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