The Coffee Bean & Tea Leaf

Unfortunately they did not make my drink correct and they do not have a drivethru.

Atmosphere: 4

Food: 4

Service: 4

Always a great experience. Plus the powder instead of starbucks liquid is so much better.

Atmosphere: 5

Food: 5

Service: 5

I've advised the team at this location in the morning that there is someone who sleeps on urine and enters the facility and sits down and they do not clean the chairs. I have shown them the picture of the health hazards yet nothing is done. Now I am being falsely accused of leaving residue from smoking. I will take a video camera lie detector test if the manager agrees.

Atmosphere: 1

Food: 1

Service: 1

You can't beat their coffee. It's aromatic, bold, and freshly brewed. I prefer it over Starbucks. Service was great.

Atmosphere: 5

Food: 5

Service: 5

Celena is one of the kindest and most experienced employee that is at this location. She is very sweet and respectful and always has a positive attitude towards all the customers that walk through the doors

Atmosphere: 3

Food: 5

Service: 5

We requested the supervisor - Celena, to please remake our coffee because it was excessively sweet. Her response was quite disappointing and she seemed a bit upset and showed passive-aggressive behavior. If they’ve made bad coffee they should apologize and offer to remake politely.

Atmosphere: 3

Food: 3

Service: 1

I walked in to the Coffee Bean in Burbank on San Fernando Rd. to meet up with a friend we usually go to this location always happy, great service but today was extra special. The manager Abbey took our order she overheard me talking about my dad's passing a few days ago with my friend and how extremely sad I'm feeling, when my friend went to pay she insisted she was paying for our 2 matchas, and she gave me sweet condolences and words of encouragement, that was so special it was so heartwarming and I so appreciated that!

Atmosphere: 5

Food: 5

Service: 5

I love this location, and usually get pretty good service. Today I had the pleasure of working with Gray. What a gem! Gray was hip, kind, fashionable, and very in sync with what I was saying! As well, the coffee drink was delicious!

Atmosphere: 5

Food: 5

Service: 5

White lady with greenish hair was like the Uber driver who can't read a room, and just kept talking to the customers instead of taking their orders...while the line was all the way to the door. It was like an episode of Portlandia, but in But ank. We just left...

Came in 15 minutes prior to closing and the two gentlemen working respond we’re closed the second I open the door. If that’s the case, change your store hours from 10 PM to 9:45 PM

Best vanilla latte I have had in a while. The barista Kate made my latte to perfection. Will definitely stop by again when in town thanks.

Abby is amazing always greets and thank you and hoes the extra mile .

Tarzan has an attitude problem

Abby & her team have created a welcoming atmosphere with friendly service and enthusiasm. I always enjoy my time there and look forward to visiting. This is my go to coffee shop!

Besides the parking situation everything is great about this location!