The Ugly Mug Coffee House Burbank

3112 W Burbank Blvd #100, Burbank
(818) 736-5275

Recent Reviews

Max Dweck

Great place to chill. The interior's decorated with a lot of fun stuff and lots of little gift-shop-esque offerings for you to buy so you won't get bored standing in line to order, and they've got a lot of tables outside so you can enjoy your coffee with friends, your work, or a good book. The coffee's just plain old good too.

Cavegirl F.

This was my family's go to coffee shop. I didn't mind the long lines at times or circling the block many times looking for parking because I truly loved their coffee. My husband, son, and I would frequent this shop at least 2 times a week to get our iced lattes or iced teas. However, the last 2 visits within the last week were truly disappointing. Something had changed. The iced lattes seemed watered down and the cups were mostly ice. I could tell it was different because of the color of the lattes and a few sips and you're left with a cup literally full of ice. Not sure if they changed how they make coffee to cut costs or if it's new baristas who were not trained properly. Both times, we didn't see the usual baristas that used to work there. Either way, we decided to stop going to this coffee shop. The first time, we thought might have just been an off day, but 2 visits in the same week--no. For $5.00-6.00 per cup, we expect the quality that we used to get. Unfortunately, back to Priscilla's we go which is farther, but more consistent.

Jess S.

Finally made it our to check out this cute little coffee shop in burbank. The place is small, no indoor sitting only outdoors. The place us super cute lots of knickknacks everywhere amd mugs, shirts, jewelry and candy for sale. Now for the important part the coffee. I order my husband a chocolate horchata Frappuccino with Almond Milk he thought it was great! I'm not. Fan of mixed flavors like my aguas and coffee but he said it was good chocolate flavor and horchata. I tried the hot mocha and it was smooth tasting not bitter at all just smooth chocolate and espresso. I also ordered an iced caramel machiatto it was okay not amazing just okay idk it wasn't strong at all amd maybe a tad too sweet mind you I love caramel machiattos. I also ordered my daughter a mango/strawberry smoothie it was good she enjoyed it not too sweet 4 year old approved lol. Will definitely go back!!

Basil N.

As a former barista and regular coffee drinker (2+ per day), I found this to be slightly above average, and when factoring in price, quite below. It's simply overpriced for what you are getting and value matters when taste is close to others. I like the place, and will consider coming back when I'm nearby, but wouldn't go out of my way to come here again. So far, I have tried the Irish Cream Cold Brew and the blended Dirty Horchata. For food, I tried the Chocolate Chip scone. Not great for food options overall.

Queen Sam

Adorable Coffee cafe with excellent customer service. Very nice, patience young ladies working. No seating inside. Street parking available. Good quality coffee bean, medium roasted. I tried the iced vanilla and iced caramel macchiato. All drinks come with only 2 shots, therefore if you order a large size your just paying for milk and ice, which sucks. I had to pay for an extra shot, since I bought a large (16 oz). Overall positive experience.

Latasha H.

Adorable Coffee cafe with excellent customer service. Very nice, patience young ladies working. No seating inside. Street parking available. They offer a variety of drinks on their menu from lattes to tea to vegan friendly lattes to cold brews. A drink for coffee and non coffee lovers. Good quality coffee bean, medium roasted. I tried the iced vanilla and iced caramel macchiato. All drinks come with only 2 shots, therefore if you order a large size your just paying for milk and ice, which sucks. I had to pay for an extra shot, since I bought a large (16 oz). Reasonable prices. Overall positive experience, will definitely return in the future.

Ess D.

Quite expensive for sugar-bomb drinks made with Don Francisco coffee (one of the lower quality brands out there).

Estefania J.

Really tasty coffee! Nice baristas..they do have a line though. Great for vegans and non vegans!

Danielle Arellano

10/10 love this place!! They have such a wide range of drinks and the baristas are always so nice. Definitely my favorite coffee spot.

Rob Level

Very nice staff. Made me want to take my time to give them 5 stars. And surprisingly the coffee is really good. I'm going to ask what brand this is.

P

By far my favorite coffee shop in Burbank! So many choices and sweet lady staff. They are so nice and welcoming and the cafe is cute. Have a good selection of pastries too. Can’t say how they are because I don’t eat them but they do look tasty. Lol

Crystal G.

Customer service amazing! I got a iced mocha super delicious. I love the vintage Vibe . It was everything I needed to get things done today. Amazing!!!Five star coffee experience

Ashley M.

This coffee shop is so cute and the vibe was amazing. Staff was out of this world and the drinks were too. I'm not a big coffee drinker but the mocha horchata is a must have!

Derek Rodenbeck

I decided to check out this coffee shop just because of the name. I love coffee shops that have something to say and that are not a large chain.This shop hit it! Super friendly staff and just as important great coffee! I sat out from and sipped away my drink as I contemplated what to do in the morning.Highly recommend checking this place out!

Alex M.

Wow!! I came here not too long ago and got 3 drinks and some food and everything was so good! They have dairy free options and made sure my drink was decaf. I got a stamp/punch card and will be going again!

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