Food is great, just don't much care for the homeless that loiter behind the restaurant.
Atmosphere: 1
Food: 5
Service: 5
Kinjo
The food and the staff are fantastic. There's a little bit of wear and tear in the dining room, but overall it's clean. It's probably to be expected as it was very busy when I was there. I would definitely come back.
Atmosphere: 4
Food: 5
Service: 5
AUTO TUB3
The beef teriyaki chicken was delicious. The veggies were good, too. The pink lemonade was good. I appreciate the service here 🙏.
Atmosphere: 5
Food: 5
Service: 5
Bryan Moran
I waited 25 minutes for 1 plate of food. People who got there after me got their food and for some reason I had to wait for the meat to cook. Makes no sense to me if the people after me got the same thing and did not order ahead. Wasted most of my lunch.
Atmosphere: 1
Service: 1
Michael D
*update* Corporate made it right, I was still shorted vegetables but whatever. I was really bummed to not have all the food I ordered, It was a stab in the eye to do all I did to get a refund. I went up to 3 stars because I never should have went through any of this, I love the food at Yoshinoya, I have never had a problem. Thank you corporate for making it right!
I made an online order that was made incomplete, my sister was in the area for family reasons and picked up the meals I ordered. I live 57 miles away from the restaurant. I ordered 4 teriyaki chicken bowl specials with udon noodles, this comes with an egg roll and small drink. A total of $8.99 per, I ordered an XL combo with veggies, a regular combo with veggies. When my sister got here all that was received was 1 chicken teriyaki special with udon noodles, the egg roll. No drink was included and my sister even asked about drinks and was told there was no drink included. That was wrong! I received the regular combo with veggies and the XL combo, the veggies were not in the bag. I am out $26.97 plus tax because the manager said he can’t give me a refund. I was expected to drive 120 miles round trip to get my food. Not feasible during a rainstorm! Make sure to check your order! I never leave bad reviews I am not a happy man!
A little disappointed I was on line for about 5 minutes waiting for the crew to take my order and when they were ready to take my order I ordered noodles but they run out of noodles
Atmosphere: 5
Food: 3
Service: 3
Kevin Stevens
This branch, on N. San Fernado in Burbank has fast, friendly service. I don't get why other people dislike Yoshinoya - I think it's awesome. *Edit: Recently re-visited, after having moved away from the area years ago - this place has changed: service no longer friendly [I'm guessing Covid had a lot to do with it], one must ask for napkins and condiments now, whereas before you could just help yourself. Manager was stressed and rude. Restrooms very difficult to access.
Service here is horrible, they're under staffed, no one acknowledges you when you are standing waiting to be helped. I walked in w no one in line and waited close to 10 minutes before anyone helped me. The food is always good but the service is horrible. 20 bucks an hour and they can't provide customer service
Atmosphere: 4
Food: 4
Service: 2
Ladi Saka
The place is real clean. Happy to be in a clean spot area in Burbank. Great place to have a business meeting late night as I’m real picky. My favorite go to spot for a good snack that I can eat later. I would try the Yakiniku as it’s only available for a limited amount of time. I had to get the egg rolls and combo plate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken
James Marlowe
Great customer service. Jovan handles walk ins. App orders, etc with absolute courtesy and profesionalism. I gave him a tip, get good service then tip...Encourage others.
Atmosphere: 3
Food: 4
Service: 5
Autumn Murray
On the night of June 2nd, my partner and I visited this location. The kindness of the manager knows no bounds, treating my family with compassion in difficult times. To her superiors, give her a raise, she deserves it.
Atmosphere: 5
Food: 5
Service: 5
Emil Consuelo
Great customer service, clean and ample parking space.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken & Beef Combination, Large Tokyo Fried Chicken
Food is great, just don't much care for the homeless that loiter behind the restaurant.
Atmosphere: 1
Food: 5
Service: 5
The food and the staff are fantastic. There's a little bit of wear and tear in the dining room, but overall it's clean. It's probably to be expected as it was very busy when I was there. I would definitely come back.
Atmosphere: 4
Food: 5
Service: 5
The beef teriyaki chicken was delicious. The veggies were good, too. The pink lemonade was good. I appreciate the service here 🙏.
Atmosphere: 5
Food: 5
Service: 5
I waited 25 minutes for 1 plate of food. People who got there after me got their food and for some reason I had to wait for the meat to cook. Makes no sense to me if the people after me got the same thing and did not order ahead. Wasted most of my lunch.
Atmosphere: 1
Service: 1
*update* Corporate made it right, I was still shorted vegetables but whatever. I was really bummed to not have all the food I ordered, It was a stab in the eye to do all I did to get a refund. I went up to 3 stars because I never should have went through any of this, I love the food at Yoshinoya, I have never had a problem. Thank you corporate for making it right!
I made an online order that was made incomplete, my sister was in the area for family reasons and picked up the meals I ordered. I live 57 miles away from the restaurant. I ordered 4 teriyaki chicken bowl specials with udon noodles, this comes with an egg roll and small drink. A total of $8.99 per, I ordered an XL combo with veggies, a regular combo with veggies. When my sister got here all that was received was 1 chicken teriyaki special with udon noodles, the egg roll. No drink was included and my sister even asked about drinks and was told there was no drink included. That was wrong! I received the regular combo with veggies and the XL combo, the veggies were not in the bag.
I am out $26.97 plus tax because the manager said he can’t give me a refund. I was expected to drive 120 miles round trip to get my food. Not feasible during a rainstorm!
Make sure to check your order!
I never leave bad reviews I am not a happy man!
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Chicken & Beef Combo, Combo Plate, Orange Chicken, Teriyaki Chicken
In this economy, the combo bowl with brown rice is the most bang for the buck. And l like 90s dance music while dining in.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken & Beef Combo, Combo Plate
I love it simple as in cooking plus coupon acceptance make my trip easier ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Orange Chicken, Steak, Teriyaki Chicken
A little disappointed I was on line for about 5 minutes waiting for the crew to take my order and when they were ready to take my order I ordered noodles but they run out of noodles
Atmosphere: 5
Food: 3
Service: 3
This branch, on N. San Fernado in Burbank has fast, friendly service. I don't get why other people dislike Yoshinoya - I think it's awesome.
*Edit: Recently re-visited, after having moved away from the area years ago - this place has changed: service no longer friendly [I'm guessing Covid had a lot to do with it], one must ask for napkins and condiments now, whereas before you could just help yourself. Manager was stressed and rude. Restrooms very difficult to access.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Chicken Beef Combo
No ice, tea was off
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Service here is horrible, they're under staffed, no one acknowledges you when you are standing waiting to be helped. I walked in w no one in line and waited close to 10 minutes before anyone helped me. The food is always good but the service is horrible. 20 bucks an hour and they can't provide customer service
Atmosphere: 4
Food: 4
Service: 2
The place is real clean. Happy to be in a clean spot area in Burbank. Great place to have a business meeting late night as I’m real picky. My favorite go to spot for a good snack that I can eat later. I would try the Yakiniku as it’s only available for a limited amount of time. I had to get the egg rolls and combo plate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken
Great customer service. Jovan handles walk ins. App orders, etc with absolute courtesy and profesionalism. I gave him a tip, get good service then tip...Encourage others.
Atmosphere: 3
Food: 4
Service: 5
On the night of June 2nd, my partner and I visited this location. The kindness of the manager knows no bounds, treating my family with compassion in difficult times. To her superiors, give her a raise, she deserves it.
Atmosphere: 5
Food: 5
Service: 5
Great customer service, clean and ample parking space.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken & Beef Combination, Large Tokyo Fried Chicken
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