Last time I was here (about six months ago) I ordered food and an espresso drink. I instantly regretted it as the place seemed to have flies everywhere. It’s dark in there but that momentarily obscures the filth. Sorry Joe, no good. Service was fine, and food was probably fine, but I was really yucked out.
Atmosphere: 2
Food: 2
Service: 3
Salwa Albazian
First time experiencing Joe’s and loved it. Thank you Ala and Malek for the amazing food recs and delicious sandwiches! Will def be back. 🤍
Atmosphere: 5
Food: 5
Service: 5
Anabelle Romano
Service was subpar and everything is insanely overpriced. The entire store is just dirty as well. Seems like they just have lazy employees. The one thing that realllllyyy irked me was how insanely loud the music was through the cafe. Loud, bass centers rap music so distracting everyone kind of started looking around like…”is this for real”….wanted to have a nice afternoon reading and drinking my coffee but couldn’t concentrate over the painfully loud music.
Atmosphere: 1
Food: 2
Service: 1
Jeremy Geiger
Good food and interior. Poor service staff
Atmosphere: 5
Food: 5
Service: 2
Angeline Palao
The food was fantastic, but don't expect friendly service here. We returned for a second mobile pickup, and even though the staff saw us and made eye contact while chatting amongst themselves, they didn’t bother to greet us—almost as if we weren’t customers. I’m not trying to be demanding, but as someone who works in customer service, I’d suggest that the store could really benefit from improving its customer service. Just a friendly piece of advice.
Food: 5
Service: 1
Marisol López
Horrible breakfast.
Atmosphere: 1
Food: 1
Service: 1
N Toma
Terrible service by teenagers laughing and on the phone, I don’t quite get it.
Atmosphere: 4
Food: 3
Service: 1
Vishnu Prasad
Avo and nutty shake is a must try. It may be a tad bit costly than the other chains but quality exceeds the price concerns.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado
daldal oo
Too unfriendly. They told me to order through the app because the ordering system was broken, but I couldn't sign up or order because I didn't receive the authentication number, so they looked like they were asking me what to do. I can understand why this place has such low reviews that it seems like they have no intention of doing business there.
Service: 1
Miyoko O
I wanted to like this place since it's spacious and a lot of potential, but whenever I stopped by, most tables and floor were not clean although there were enough staff in the counter.
And today, I ordered a small cup of coffee (8oz) and was told it's $5.25. I tried to confirm the girl at the counter I didn't order a large cup then she said that's the correct price for a small cup. Totally overpriced.
I ordered an almond milk latte and instead was given a milk based latte which I only found out after I had already left and tried it. For people with allergies and intolerances that’s not okay. Plus I paid extra for the almond milk and instead was given a drink I’m unable to consume. Won’t be visiting this location again
Atmosphere: 4
Food: 1
Service: 1
Kay Lau
Food was good just a bit pricey, location wasn’t very clean, flies everywhere.
Atmosphere: 2
Food: 3
Service: 3
Lisa Huang
Drinks are kinda overpriced for what you get but it’s a very nice place to work.
Atmosphere: 4
Food: 3
Service: 3
ミレイMirei
It was really bad service, the app allows me to order and pay for the omelette, but when I get there to pick up the staff told me it’s run out of order. I followed their instructions to request for a refund but never heard back.
I have emailed, messaged in the app and submitted request from your website but no response at all.
Service: 1
Ashley Lopez
You know, I never have been more disappointed in how poorly a business could be set up in regard to customer service, REACHING back out to THE CUSTOMER having an issue and completely just disregarding even trying to resolve the issue.
I underwent ACL Reconstructive surgery May 9th less than a week after my surgery I asked a friend of mine if he could pick up a Lavender Matcha Latte for me and he got a cold brew for himself.
First and foremost, my latte had absolutely NO lavender in my latte and was placed in a hot coffee cup despite this being an Iced beverage. Key word Iced. My friend of mine got a “so called cold brew” which he witnessed the employee literally take water and an espresso shot and dumped it into a cup for him. That IS NOT a cold brew. That is a Americano. You shouldn’t be running a business that doesn’t know the difference between coffees and how they’re made. ESPECIALLY because he was charged for A lavender matcha latte and & cold brew. So you just profited more money off my friend than the service he paid for? That is ridiculous.
I reached out immediately to their “customer service team” they STILL till this day have not gotten back to me. How poor of a company can you be? What makes this situation worse IS THAT I Mentioned IN my email that I JUST underwent SURGERY so I literally cannot physically drive nor walk there. Never giving this company my money again.
Last time I was here (about six months ago) I ordered food and an espresso drink. I instantly regretted it as the place seemed to have flies everywhere. It’s dark in there but that momentarily obscures the filth. Sorry Joe, no good. Service was fine, and food was probably fine, but I was really yucked out.
Atmosphere: 2
Food: 2
Service: 3
First time experiencing Joe’s and loved it. Thank you Ala and Malek for the amazing food recs and delicious sandwiches! Will def be back. 🤍
Atmosphere: 5
Food: 5
Service: 5
Service was subpar and everything is insanely overpriced. The entire store is just dirty as well. Seems like they just have lazy employees. The one thing that realllllyyy irked me was how insanely loud the music was through the cafe. Loud, bass centers rap music so distracting everyone kind of started looking around like…”is this for real”….wanted to have a nice afternoon reading and drinking my coffee but couldn’t concentrate over the painfully loud music.
Atmosphere: 1
Food: 2
Service: 1
Good food and interior. Poor service staff
Atmosphere: 5
Food: 5
Service: 2
The food was fantastic, but don't expect friendly service here. We returned for a second mobile pickup, and even though the staff saw us and made eye contact while chatting amongst themselves, they didn’t bother to greet us—almost as if we weren’t customers. I’m not trying to be demanding, but as someone who works in customer service, I’d suggest that the store could really benefit from improving its customer service. Just a friendly piece of advice.
Food: 5
Service: 1
Horrible breakfast.
Atmosphere: 1
Food: 1
Service: 1
Terrible service by teenagers laughing and on the phone, I don’t quite get it.
Atmosphere: 4
Food: 3
Service: 1
Avo and nutty shake is a must try. It may be a tad bit costly than the other chains but quality exceeds the price concerns.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado
Too unfriendly. They told me to order through the app because the ordering system was broken, but I couldn't sign up or order because I didn't receive the authentication number, so they looked like they were asking me what to do. I can understand why this place has such low reviews that it seems like they have no intention of doing business there.
Service: 1
I wanted to like this place since it's spacious and a lot of potential, but whenever I stopped by, most tables and floor were not clean although there were enough staff in the counter.
And today, I ordered a small cup of coffee (8oz) and was told it's $5.25. I tried to confirm the girl at the counter I didn't order a large cup then she said that's the correct price for a small cup. Totally overpriced.
Atmosphere: 4
Service: 1
Restaurantji Recommends
I ordered an almond milk latte and instead was given a milk based latte which I only found out after I had already left and tried it. For people with allergies and intolerances that’s not okay. Plus I paid extra for the almond milk and instead was given a drink I’m unable to consume. Won’t be visiting this location again
Atmosphere: 4
Food: 1
Service: 1
Food was good just a bit pricey, location wasn’t very clean, flies everywhere.
Atmosphere: 2
Food: 3
Service: 3
Drinks are kinda overpriced for what you get but it’s a very nice place to work.
Atmosphere: 4
Food: 3
Service: 3
It was really bad service, the app allows me to order and pay for the omelette, but when I get there to pick up the staff told me it’s run out of order. I followed their instructions to request for a refund but never heard back.
I have emailed, messaged in the app and submitted request from your website but no response at all.
Service: 1
You know, I never have been more disappointed in how poorly a business could be set up in regard to customer service, REACHING back out to THE CUSTOMER having an issue and completely just disregarding even trying to resolve the issue.
I underwent ACL Reconstructive surgery May 9th less than a week after my surgery I asked a friend of mine if he could pick up a Lavender Matcha Latte for me and he got a cold brew for himself.
First and foremost, my latte had absolutely NO lavender in my latte and was placed in a hot coffee cup despite this being an Iced beverage. Key word Iced. My friend of mine got a “so called cold brew” which he witnessed the employee literally take water and an espresso shot and dumped it into a cup for him. That IS NOT a cold brew. That is a Americano. You shouldn’t be running a business that doesn’t know the difference between coffees and how they’re made. ESPECIALLY because he was charged for A lavender matcha latte and & cold brew. So you just profited more money off my friend than the service he paid for? That is ridiculous.
I reached out immediately to their “customer service team” they STILL till this day have not gotten back to me. How poor of a company can you be? What makes this situation worse IS THAT I Mentioned IN my email that I JUST underwent SURGERY so I literally cannot physically drive nor walk there. Never giving this company my money again.
Service: 1
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