Hello everyone, my review is for Burlingame location. I want you to think twice before coming to this shop. Maybe the service is okay, and their cakes or cookies might be great, but the security is zero—there is absolutely no security. The other day, while I was eating cake here with my spouse, I went to the counter to place another order, and my glasses were stolen. Even though I kindly asked them several times, they refused to check the security cameras. Okay, they might be not obligated to tell me anything—but they could have at least checked. They didn’t. So if you’re coming here, keep a close eye on your valuables. They say there are security cameras installed, but apparently, they don’t even work. Please be extra careful with your belongings here. The service might be good, but the security is non-existent.
Jawahar Sudhamsu
The place looks beautiful, the pastries look and taste great (they definitely have an artist in the kitchen : bakery), but the place seems chaotic. It is not run well at all. The wait staff seem completely disinterested in serving and lost. I think this reveals a lack of leadership. Place has potential but needs improvement.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Pastries
George Bazlamit
So I had the ham and cheese croissant, asked for it to be warmed up, but it was still cold in the center. Taste on it was very nice otherwise . Cappuccino was good. I didn't ask for Oat milk. I forgot, but as it was, it was good. Very pricey for what they do, But they cater to a Burlingame crowd, pay rent on a street where tenants are robbed by their landlords, so I get the high prices. Still sucks.
They coppied Mademoiselle Collette to T, which Is really unfortunate. What are you doing something like this?I t should be original. Unless they are the same owner and i'm unaware, Then they really should have changed up the concept a bit. Too bad..
Atmosphere: 3
Food: 3
Service: 4
Jimmy Hou
Service is really slow. They should hire more people.
Atmosphere: 3
Food: 5
Service: 1
Snigdha Agarwal
Niceish tiramisu, but I feel it looks prettier than it tastes.
Ankita Sharda
We have been a regular almost everyday at Maison Alyzee. Their pastries and food is amazing. But I am very disappointed with their service and particularly one person . As rest of their staff is awesome esp Kelly and Leo are amazing . However this one person she is extremely rude and impolite. When you go to coffee shops like this place esp with their price point you want to have good time and treated respectfully. But now it’s been thrice that this person behaved very rudely when we asked for napkin. In fact one time I was waiting outside the bathroom with my little baby she literally in very rude tone asked me to step aside. Third time she kept our coffee at table next to and rudely said “here is your coffee” and expected us to take the coffee from the next table. It’s beyond disrespectful . because of this one person we have decided not to visit this cafe again. Not worth it to kill our happy vibe and spoiling our time when indeed all we want is to enjoy our coffee. Hopefully this review helps the management to educate and train rude staff
Atmosphere: 4
Food: 5
Service: 1
Ediz Ertekin
Everything fresh, great flavors, resembling Paris! Highly recommend if you like French pastries and croissant.
My favourite local cafe. They serve good coffee. We even buy their specialty coffee beans for our home. Their baguette and bread loafs are great, but they run out quickly. I love their French hot chocolate. Its very rich, so I add extra hot water to it. They also have a good tea selection.
This is really a hit or miss place. Sometimes the dessert and drink quality is good, sometimes it’s okay. The baristas are often kind but sometimes rude.
Atmosphere: 3
Food: 3
Service: 1
Jeanette G
Maison Alyzee has the best pastries on the peninsula! I love going every weekend for my weekly treat, and I enjoy their pastries with a nice flat white.
Excellent pastries; not overly sweet..lots of butter used in the fabrication.. REALLY good latte
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pastries
Natalia Zumaya
Really cute place and well presented and tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries
Chuck nastari
Good pastries,staff indifferent, One and done for me. Better pastries,better service better ambiance elsewhere
Atmosphere: 2
Food: 4
Service: 2
Peace Love
First timer at this gem. Last minute outing before the NYE celebration tonight so we got some delicious sweets.
Atmosphere: 5
Food: 5
Service: 5
L. Kim
Terrible customer service. I ordered a Christmas cake for 8-10 pple days before pick up for our dinner party. I arrive early and wait for another 40 min for them to continue to say they’re working on finding it and putting it together. Only to come out and admit they might have given my cake to someone else ? The consolation was a smaller cake for 6-8 pple and then a 2-3 pple to make up for the cake I actually ordered. All the manager could do is say sorry but they sure left a terrible impression. If you can’t own up to the mistake earlier then at least have the courtesy for not wasting peoples time.
Hello everyone, my review is for Burlingame location. I want you to think twice before coming to this shop. Maybe the service is okay, and their cakes or cookies might be great, but the security is zero—there is absolutely no security. The other day, while I was eating cake here with my spouse, I went to the counter to place another order, and my glasses were stolen. Even though I kindly asked them several times, they refused to check the security cameras. Okay, they might be not obligated to tell me anything—but they could have at least checked. They didn’t. So if you’re coming here, keep a close eye on your valuables. They say there are security cameras installed, but apparently, they don’t even work. Please be extra careful with your belongings here. The service might be good, but the security is non-existent.
The place looks beautiful, the pastries look and taste great (they definitely have an artist in the kitchen : bakery), but the place seems chaotic. It is not run well at all. The wait staff seem completely disinterested in serving and lost. I think this reveals a lack of leadership. Place has potential but needs improvement.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Pastries
So I had the ham and cheese croissant, asked for it to be warmed up, but it was still cold in the center.
Taste on it was very nice otherwise . Cappuccino was good. I didn't ask for Oat milk. I forgot, but as it was, it was good.
Very pricey for what they do, But they cater to a Burlingame crowd, pay rent on a street where tenants are robbed by their landlords, so I get the high prices. Still sucks.
They coppied Mademoiselle Collette to T, which Is really unfortunate. What are you doing something like this?I t should be original. Unless they are the same owner and i'm unaware, Then they really should have changed up the concept a bit. Too bad..
Atmosphere: 3
Food: 3
Service: 4
Service is really slow. They should hire more people.
Atmosphere: 3
Food: 5
Service: 1
Niceish tiramisu, but I feel it looks prettier than it tastes.
We have been a regular almost everyday at Maison Alyzee. Their pastries and food is amazing. But I am very disappointed with their service and particularly one person . As rest of their staff is awesome esp Kelly and Leo are amazing . However this one person she is extremely rude and impolite. When you go to coffee shops like this place esp with their price point you want to have good time and treated respectfully. But now it’s been thrice that this person behaved very rudely when we asked for napkin. In fact one time I was waiting outside the bathroom with my little baby she literally in very rude tone asked me to step aside. Third time she kept our coffee at table next to and rudely said “here is your coffee” and expected us to take the coffee from the next table. It’s beyond disrespectful . because of this one person we have decided not to visit this cafe again. Not worth it to kill our happy vibe and spoiling our time when indeed all we want is to enjoy our coffee. Hopefully this review helps the management to educate and train rude staff
Atmosphere: 4
Food: 5
Service: 1
Everything fresh, great flavors, resembling Paris! Highly recommend if you like French pastries and croissant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Almond Croissant, Pastries, Bakery
My favourite local cafe. They serve good coffee. We even buy their specialty coffee beans for our home. Their baguette and bread loafs are great, but they run out quickly. I love their French hot chocolate. Its very rich, so I add extra hot water to it. They also have a good tea selection.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baguette, Pastries, Bakery, Pistachio Pastry
This is really a hit or miss place. Sometimes the dessert and drink quality is good, sometimes it’s okay. The baristas are often kind but sometimes rude.
Atmosphere: 3
Food: 3
Service: 1
Maison Alyzee has the best pastries on the peninsula! I love going every weekend for my weekly treat, and I enjoy their pastries with a nice flat white.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent pastries; not overly sweet..lots of butter used in the fabrication.. REALLY good latte
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pastries
Really cute place and well presented and tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries
Good pastries,staff indifferent, One and done for me. Better pastries,better service better ambiance elsewhere
Atmosphere: 2
Food: 4
Service: 2
First timer at this gem. Last minute outing before the NYE celebration tonight so we got some delicious sweets.
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service. I ordered a Christmas cake for 8-10 pple days before pick up for our dinner party. I arrive early and wait for another 40 min for them to continue to say they’re working on finding it and putting it together. Only to come out and admit they might have given my cake to someone else ? The consolation was a smaller cake for 6-8 pple and then a 2-3 pple to make up for the cake I actually ordered. All the manager could do is say sorry but they sure left a terrible impression. If you can’t own up to the mistake earlier then at least have the courtesy for not wasting peoples time.
Service: 1
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