Starbucks

Lady pretends like she can't hear me when I was just trying ask for some ice. I usually don't care about service but that was not a very nice experience

Service: 1

Food and drinks are the same in any Starbucks. The main differentiator is the customer service. This particular Starbucks love to greet, chat with, and call their customers by name, which is nice. However, I noticed they only do that for their regulars. If you're a new customer, you get the cold shoulder, no name, no greeting, no effort. They would take my order but chatting up the customer next to me. Oh well. There's another coffee shop nearby.

Atmosphere: 2

Food: 5

Service: 2

Like any other Starbucks! Nothing to complain about.

Atmosphere: 3

Food: 3

Service: 3

Maybe it is better now. I usually go to a different one now. They would skip over you so many times. My break is only so long...my hour break turned into 30 minutes of waiting for literally 1 drink. Multiple times those that came in waaaaaaaaaay after me were served 1st. Even after I politely reminded. Also, headed up, some of the workers are Not friendly or patient with those with the slightest disability. They behave as if your health is their inconvenience. Again, might be much friendlier staff now as I and a couple coworkers took a Long break from this location.

Atmosphere: 4

Food: 3

Service: 1

I usually order Starbucks via app ahead of time to avoid confusion and hassle. The staff here were fast, or maybe business was slow that time. I ordered 2 drinks and walked to the store in 5 minutes. My drinks were done and ready. Thank you for your hard works!

Parking: Plenty of public parking lots but your have to find them around.

Wheelchair accessibility: Wheelchair entrance and roadside

Atmosphere: 5

Food: 5

Service: 5

Have always had a good experience here.I usually order ahead as the mornings can be pretty busy but the staff are friendly.I ordered at the register today and my coupon wasn’t working in the system but the gentleman honored the drink for free and I thought that was really nice. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Great customer service

Fast service and kind staff. Place is clean and organized. Thanks for your service.

Atmosphere: 5

Food: 5

Service: 5

People arriving after me were served before me!!

Kid-friendliness: Family atmosphere ♥️

Atmosphere: 5

Food: 4

Service: 3

Biggest challenge here is difficulty parking and also not much space to sit.

Atmosphere: 4

Food: 5

Service: 4

Triple Espresso received today gave half a cup with something missing????Other times, it's always full of goodness.

Food: 1

Service: 1

A wonderful location for a Starbucks in Burlingame California. The only thing I miss compared to the last time that I visited this location is the fact they no longer serve bacon-wrapped dates and wine. Of course that was kind of a pilot project by Starbucks years ago. Still miss it.

Atmosphere: 5

Food: 5

Service: 5

great customer service

I enjoyed Starbucks.

Atmosphere: 4

Food: 4

Service: 4

Went in the morning and the customer service was very bad.

Atmosphere: 1

Food: 1

Service: 1