West Bay Café
1177 Airport Blvd., Burlingame
(650) 373-7038
Recent Reviews
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Very good
Atmosphere: 4
Food: 5
Service: 5
Great tasting food. Samon was very nice. Let down a little by only 1 member of staff working the bar, resteraunt and take away orders. He was working very hard so no complaints there!
Atmosphere: 4
Food: 5
Service: 4
I asked for a lot of customizations and for items not explicitly on the menu, and they indulged my requests, selfish as they were. Excellent service.
Atmosphere: 5
Food: 4
Service: 5
The worst! Food, beverage, and service are terrible.
Atmosphere: 1
Food: 1
Service: 1
The menu was absolutely not what was shown on the Crown Plaza website.
Very limited, and nothing worth ordering.
Good breakfast buffet & evening lounge to watch the game and gave a snack. Friendly staff.
Vegetarian options: Ceasar salad
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Menu isn’t anything like what is advertised online. Burger was cold and the cheese wasn’t even melted. It appeared to have been cooked previously and had been sitting around for a WHILE. Cocktails from the bar were sub par, better off ordering wine or beer. Heard a woman behind us say the soup was horrible. Better off walking up the street to the restaurant at the Hyatt.
Tuesday night. Sat at the bar. Overwhelmed server running the bar and tables, but friendly and doing his best. Food was slow to come and was cold when they served it. Wings were processed with heavy batter. Hamburger patty also processed yet bland. Fries were cold. Ketchup served in packets. Definitely a place you settle for if you're traveling and don't want to leave the hotel. Definitely motivated me to drive out and find a real restaurant for night 2 of my stay.
Parking: Parking lot is the hotel parking. The dilapidated parking attendant booth has a gate arm that just stays open. They charge guests to park their car but i don't think they monitor it.
Kid-friendliness: Kids options. Family restaurant in a hotel.
Wheelchair accessibility: It's an IHG hotel so there is compliance with ADA requirements.
Atmosphere: 3
Food: 2
Service: 3
Food was good, but no music is no fun.Staff was friendly and efficient.Garlic fries were yucky!!!Burger and philly sand were great
Kid-friendliness: There was one noisy kid.. lol
Wheelchair accessibility: Lobby level so easy access
Atmosphere: 1
Food: 4
Service: 5
On a drizzly morning, the restaurant under the hotel is undoubtedly a good choice.The omelet was quite delicious and the fries were fried and crispy. The waiter was also very nice and gave us more orange juice.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Awesome service, good
Atmosphere: 4
Food: 4
Service: 4
Bad service they make you wait and cancel your dinner
Service: 1
Its cheap.Service is poor.Restaurant is poor.Generally ghetto.But cheap.Rooms are ok for the price.
Atmosphere: 2
Food: 2
Service: 2
Very limited option both for Vegg and Non-Vegg. The cafe covers basics with drinks.
Vegetarian options: Limits options
Atmosphere: 4
Food: 3
Service: 2
This place haven't updated the menu since covid. Three options for dinner that look like microwave meals. If I could of left a zero star I would have. I choose this place because of the online menu. So disappointing.
Atmosphere: 1
Food: 1
Service: 1
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