West Bay Café

1177 Airport Blvd., Burlingame
(650) 373-7038

Recent Reviews

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James Watkins

Food was average at best.

Atmosphere: 3

Food: 2

Service: 3

Li Ro

Stayed at the Crowne Plaza and this restaurant is attached. It's really the closest food option if you don't want to trek about 15 min to the main strip. I had the wings one night, not bad, but I've had better. Did the breakfast in the morning. As someone mentioned the buffet is expensive, but for the US$25 + tax cost it winds up being cheaper than the rest of the options. Staff was friendly enough. It did the job but opted for DoorDash on last evening.

Atmosphere: 2

Food: 3

Service: 3

A G

Menu photo is current. Looks like everything is precooked. I saw a Philly Sandwich (LMAO) go from getting ordered to sent out in 4 min. Don’t think that I would try eating here unless desperate.

Atmosphere: 3

Service: 5

Sing Lim

I stayed here, and there's not many other choices around the vicinity. Dinner was just ...not sure how to put it. Maybe just edible, it's edible foods put together. Breakfast was just terrible, except the orange juice and coffee and maybe the bread. The rest are just terrible. The service staff were uninterested in serving. The room is just way too cold in the morning, with the thermostat setting at 60. Are you alright? I thought Crown Plaza was way better than that, I stayed at Crown Plaza all over the world, and this was probably the worst.

Atmosphere: 1

Food: 1

Service: 2

MCF

Very good

Atmosphere: 4

Food: 5

Service: 5

Andy Beattie

Great tasting food. Samon was very nice. Let down a little by only 1 member of staff working the bar, resteraunt and take away orders. He was working very hard so no complaints there!

Atmosphere: 4

Food: 5

Service: 4

M.H. Abdul-Rahim

I asked for a lot of customizations and for items not explicitly on the menu, and they indulged my requests, selfish as they were. Excellent service.

Atmosphere: 5

Food: 4

Service: 5

HyunKwon Hong

The worst! Food, beverage, and service are terrible.

Atmosphere: 1

Food: 1

Service: 1

Sarah G

The menu was absolutely not what was shown on the Crown Plaza website.
Very limited, and nothing worth ordering.

David Marsh

Good breakfast buffet & evening lounge to watch the game and gave a snack. Friendly staff.

Vegetarian options: Ceasar salad

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken

Francesca Brand

Menu isn’t anything like what is advertised online. Burger was cold and the cheese wasn’t even melted. It appeared to have been cooked previously and had been sitting around for a WHILE. Cocktails from the bar were sub par, better off ordering wine or beer. Heard a woman behind us say the soup was horrible. Better off walking up the street to the restaurant at the Hyatt.

Pete VR

Tuesday night. Sat at the bar. Overwhelmed server running the bar and tables, but friendly and doing his best. Food was slow to come and was cold when they served it. Wings were processed with heavy batter. Hamburger patty also processed yet bland. Fries were cold. Ketchup served in packets. Definitely a place you settle for if you're traveling and don't want to leave the hotel. Definitely motivated me to drive out and find a real restaurant for night 2 of my stay.

Parking: Parking lot is the hotel parking. The dilapidated parking attendant booth has a gate arm that just stays open. They charge guests to park their car but i don't think they monitor it.

Kid-friendliness: Kids options. Family restaurant in a hotel.

Wheelchair accessibility: It's an IHG hotel so there is compliance with ADA requirements.

Atmosphere: 3

Food: 2

Service: 3

Keri SoVery

Food was good, but no music is no fun.Staff was friendly and efficient.Garlic fries were yucky!!!Burger and philly sand were great

Kid-friendliness: There was one noisy kid.. lol

Wheelchair accessibility: Lobby level so easy access

Atmosphere: 1

Food: 4

Service: 5

T.C. Tseng

On a drizzly morning, the restaurant under the hotel is undoubtedly a good choice.The omelet was quite delicious and the fries were fried and crispy. The waiter was also very nice and gave us more orange juice.

Atmosphere: 4

Food: 4

Service: 4

Gio Sarres

Awesome service, good

Atmosphere: 4

Food: 4

Service: 4

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