It was nice! The drinks lacked flavor but staff was friendly. The cake looked great so I'm sure you will get a better experience with those!
Atmosphere: 2
Food: 3
Service: 4
UrbanGirl
I was sold an old slice :( Their signature fruit cake had excellent buttercream outside it but the sponge/cake was dry and watery/soggy Not a good combo. The fruit bled into the icing enough to say, this isn’t only a few hours old? They were about to cut into a new cake, it was 10am, but then one girl said they had a slice pre-boxed.. Oof..I almost asked for a new slice but figured they’d argue everything was fresh. Clearly not. Girls, never sell a sub par cake to a woman. We know our cakes and will review them??
Atmosphere: 4
Food: 2
Service: 3
Jasmine Rye
The cake isn’t bad, but for the price I expected it to be moist and the berries not so sour (I got the triple berry cake). The packaging is fantastic though, and I got a thick chocolate chip cookie here once that was top notch.
I will try some of the other bakery sweets or a flourless cake next time I go, but probably wouldn’t ever get a normal cake from here.
The people here are very sweet and welcoming and the store itself is cute.
Atmosphere: 5
Food: 4
Service: 5
Arturo Gutierrez
I really want to support this place but the prices are obscene. $13 for a slice of pie and 2.50 for a mini brownie. Which was delicious! But a mini brownie isn’t even mini, it’s 1/4 of a regular sized brownie. For scale, it’s smaller than a fun size snickers bar.
I know inflation is out of hand but this seems unsustainable. Many other great options with better pricing. I hope they succeed, just won’t be with our business. It’s really just prices because we’ve always liked their treats, even prior to the sudden shut down earlier this year.
Atmosphere: 3
Food: 4
Service: 4
Waldin Gonzalez
Great customer service!!!
Atmosphere: 5
Food: 5
Service: 5
India Schmitt
I got the red velvet cake (and a couple Triple Berry Cake Jars) for my sisters birthday. I had never tried Sweet Lady Jane before- but it was amazing! The cake was soft and delicious, and the frosting was not as sweet as other cakes which is perfect. I served it with some fresh strawberries (a perfect addition). The Triple Berry Cake Jars are now a favorite of the household as well. My sister absolutely loved the cake too.I ordered the small size, and it was plenty for 5 of us, with about half left over (which will be eaten quickly).The shop is very cute and clean, and the staff are all extremely friendly and kind!I definitely need to try the pies next.
Noam Wolf
Amazing coffee and chocolate brownie!!
Ruben Pimienta
(Translated by Google) Excellent cakes, very tasty and a first class coffee(Original)Excelentes pasteles, muy sabrosos y un café de primera
B Miranda
Bought a cake Saturday 9/24 …. the day before my birthday to share at dinner on Sunday. I put it in the fridge when I got home… took it out two hours before dinner and it started to expand and collapse. Never seen a cake do that!!The cake cost me $60!!!! We had to hurry up and eat it.To make things worse there was nothing special about this cake… the filling was a bit funky AND by Monday PM it had SOURED!! I had to toss what was left!!! I’m still super mad I came here!This has never happened w milk bar cakes!!!
Rowan Bradley
Wonderful cakes and amazing service. Great experience overall ?
I’ve been a customer since 1996 when their only location was their flagship bake shop in West Hollywood. I recently went to the Encino location. I’m an RN whose cared for COVID patients since the beginning of the pandemic and the staff there treated me with the utmost respect when they noticed I was wearing a jacket with the caduceus symbol and “RN” monogrammed on my jacket. I was there to pick up my pre-ordered pear tart (best tarts ever!), also bought a ham and cheese croissant and a devilish chocolate fudge. The employee working the register and taking orders added an extra ham and cheese croissant telling me “I’ve added an extra ham and cheese croissant; thank you so much for what you do”. It is so nice to be appreciated and that simple gesture really made my day.
It was nice! The drinks lacked flavor but staff was friendly. The cake looked great so I'm sure you will get a better experience with those!
Atmosphere: 2
Food: 3
Service: 4
I was sold an old slice :( Their signature fruit cake had excellent buttercream outside it but the sponge/cake was dry and watery/soggy Not a good combo. The fruit bled into the icing enough to say, this isn’t only a few hours old? They were about to cut into a new cake, it was 10am, but then one girl said they had a slice pre-boxed.. Oof..I almost asked for a new slice but figured they’d argue everything was fresh. Clearly not. Girls, never sell a sub par cake to a woman. We know our cakes and will review them??
Atmosphere: 4
Food: 2
Service: 3
The cake isn’t bad, but for the price I expected it to be moist and the berries not so sour (I got the triple berry cake). The packaging is fantastic though, and I got a thick chocolate chip cookie here once that was top notch.
I will try some of the other bakery sweets or a flourless cake next time I go, but probably wouldn’t ever get a normal cake from here.
The people here are very sweet and welcoming and the store itself is cute.
Atmosphere: 5
Food: 4
Service: 5
I really want to support this place but the prices are obscene. $13 for a slice of pie and 2.50 for a mini brownie. Which was delicious! But a mini brownie isn’t even mini, it’s 1/4 of a regular sized brownie. For scale, it’s smaller than a fun size snickers bar.
I know inflation is out of hand but this seems unsustainable. Many other great options with better pricing. I hope they succeed, just won’t be with our business. It’s really just prices because we’ve always liked their treats, even prior to the sudden shut down earlier this year.
Atmosphere: 3
Food: 4
Service: 4
Great customer service!!!
Atmosphere: 5
Food: 5
Service: 5
I got the red velvet cake (and a couple Triple Berry Cake Jars) for my sisters birthday. I had never tried Sweet Lady Jane before- but it was amazing! The cake was soft and delicious, and the frosting was not as sweet as other cakes which is perfect. I served it with some fresh strawberries (a perfect addition). The Triple Berry Cake Jars are now a favorite of the household as well. My sister absolutely loved the cake too.I ordered the small size, and it was plenty for 5 of us, with about half left over (which will be eaten quickly).The shop is very cute and clean, and the staff are all extremely friendly and kind!I definitely need to try the pies next.
Amazing coffee and chocolate brownie!!
(Translated by Google) Excellent cakes, very tasty and a first class coffee(Original)Excelentes pasteles, muy sabrosos y un café de primera
Bought a cake Saturday 9/24 …. the day before my birthday to share at dinner on Sunday. I put it in the fridge when I got home… took it out two hours before dinner and it started to expand and collapse. Never seen a cake do that!!The cake cost me $60!!!! We had to hurry up and eat it.To make things worse there was nothing special about this cake… the filling was a bit funky AND by Monday PM it had SOURED!! I had to toss what was left!!! I’m still super mad I came here!This has never happened w milk bar cakes!!!
Wonderful cakes and amazing service. Great experience overall ?
Restaurantji Recommends
The cakes are beautiful and delicious!
I’ve been a customer since 1996 when their only location was their flagship bake shop in West Hollywood. I recently went to the Encino location. I’m an RN whose cared for COVID patients since the beginning of the pandemic and the staff there treated me with the utmost respect when they noticed I was wearing a jacket with the caduceus symbol and “RN” monogrammed on my jacket. I was there to pick up my pre-ordered pear tart (best tarts ever!), also bought a ham and cheese croissant and a devilish chocolate fudge. The employee working the register and taking orders added an extra ham and cheese croissant telling me “I’ve added an extra ham and cheese croissant; thank you so much for what you do”. It is so nice to be appreciated and that simple gesture really made my day.
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