I recently was diagnosed with Celiac Disease. So finding places that offer gluten free bread can be challenging. My husband went to the Jersey Mikes location that we love especially Jorge, the manager and his staff are always attentive and great with making our sandwiches. The person making my gluten free sandwich even cleaned everything off knowing that the customer, me, had an allergy to gluten which she asked about and took all the necessary steps to ensure there was no cross contamination. Thank you Lantana location!
Atmosphere: 5
Food: 5
Service: 5
josh calvillo
Horrible service on 1/16 around 4pm. Young Hispanic guy making the sandwiches was very condescending. I explicitly told him no to Mike's way and listed what ingredients that I wanted on my sandwich. He then proceeds to make my sandwich and an online order at the same time and puts vinegar on both. I politely tell him that I didn't want vinegar on the sandwich (which I never asked for).The worker then remakes the sandwich and was almost done and then decides the lecture me how I should order the sandwich Mike's way minus the vinegar. I explain that I don't order it that way because there are 3 other Mike's way ingredients that I don't get. Hence it's easier just to tell him what I want on the sandwich. Conversation should have been done there.The worker kept pushing back saying that's not how he's trained to make sandwiches. As a customer, I don't know your training methods but I know that with basic listening skills this could have been avoided. If I say what I want on my sandwich, make it with those ingredientes and move on.Ultimately the worker messed up on my sandwich and should have accepted his mistake and remade the sandwich and moved on with his day. Instead he tried multiple times to place the blame on me as the customer. Very poor customer service skills. Do not recommend this location at all.
Service: 1
Allen Fitch
They are on the leading edge of increasing pricing with inflation. Regular size subs are $11.95.
Atmosphere: 3
Food: 4
Service: 4
Robin Fosler
13 Mike's way on gluten free bread! Score!!!
Atmosphere: 5
Food: 5
Service: 5
Francisca Juarez
I always look forward to my visit and meal. Never disappointed but today it was a lil sketchy. It appeared to me the two girls were flying high on something. I had to repeat my order a few times. And yet it was made wrong. Cleaned her knife on her apron and dumped the no lettuce back into the lettuce bucket???
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Jersey Shore's Favorite Sub Combo
cindy j
Great sandwich made to order! We like #8. The sandwich makers are great. M I’lle’s WY? Yup plus extras and juice on the side. Quick polite service. A large sandwich feeds 4 of us.
Desiry Cisneros
I have always loved Jersey Mike's. But to be honest, I have always ate just the number 8, I have never ate anything else. It keeps me coming back, so why not. Tonight's sub though, the bacon was very well done, not my favorite.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Club Sub
SKY L
Thanks to the younger guy who helped us get our online order figured out! 2 star review for the lady who held my sandwiches hostage for 5 minutes.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Turkey Sandwich
Sky H.
Thanks to the younger guy who helped us get our online order figured out! 2 star review for the lady who held my sandwiches hostage for 5 minutes.
Maria P.
Love the sub in a tub...sometimes no bread is good. The kids at this location are always nice even when they are slammed.
The sandwich's are good, if you ever get them.This sandwich shop is a model of inefficiency. And the girl at the register is terribly rude, but probably because she is tired of everyone yelling at her because it's taking an hour to get your sandwich. Her excuse was too many orders online- But people come when they are told their sandwich's will be ready for pick up- There are two obvious remedies to their problems, and their manager should be fired for not being able to figure this one out-#1- have the pick up time adjusted to reflect reality- if it's going to take an hour, then say that- we don't care. It sure beats getting there and being told it's not ready. And then watching walk ins get their order before you- even though you've already waited half an hour before they even arrived at the location!!! This is unacceptable...#2 - set up a sandwich station in the back to make the mobile orders when it gets busy- what an amazing concept!!!! But unfortunately, I'll be doing something else for our lunches now, as the wait time combined with the rude employee isn't worth the sandwhiches. Let me know if you ever decide to fix the terrible inefficiency of this store...Cheers
Vanessa Evelia C.
Brown brown lettuce bread felt days old Was greeted so nice was looking forward to eating a fresh sandwich could not even I asked for Lettuce and Mayo only and got home to onions and no Mayo
Randy Chapman
I love Jersey Mike's and probably eat here on a near-weekly basis. Since I continue to eat here, I guess I reward mediocrity so that's on me.I order online from my office and end up with a pickup time that varies from 15 minutes to 60 minutes out. I get that things get busy at lunchtime so I appreciate that info; however, the bigger issue is that my sandwich is VERY rarely ready on time. More often than not, it hasn't even been started. Also, the personality of the staff at this location is definitely lacking.At one point, I sent an email to the representative that replies here sharing my issues and concerns and got a non-response there. Seems that they just don't care, but then I keep ordering sandwiches here so why should they!
Amanda Davidson
This location is essentially a 0/10 on service, quality of food, and wait time almost every time I’ve been here.
Ron Human
I always loved Jersey Mike's. Subs are not always the perfect ones, but good enough for me to be a regular.
I recently was diagnosed with Celiac Disease. So finding places that offer gluten free bread can be challenging. My husband went to the Jersey Mikes location that we love especially Jorge, the manager and his staff are always attentive and great with making our sandwiches. The person making my gluten free sandwich even cleaned everything off knowing that the customer, me, had an allergy to gluten which she asked about and took all the necessary steps to ensure there was no cross contamination. Thank you Lantana location!
Atmosphere: 5
Food: 5
Service: 5
Horrible service on 1/16 around 4pm. Young Hispanic guy making the sandwiches was very condescending. I explicitly told him no to Mike's way and listed what ingredients that I wanted on my sandwich. He then proceeds to make my sandwich and an online order at the same time and puts vinegar on both. I politely tell him that I didn't want vinegar on the sandwich (which I never asked for).The worker then remakes the sandwich and was almost done and then decides the lecture me how I should order the sandwich Mike's way minus the vinegar. I explain that I don't order it that way because there are 3 other Mike's way ingredients that I don't get. Hence it's easier just to tell him what I want on the sandwich. Conversation should have been done there.The worker kept pushing back saying that's not how he's trained to make sandwiches. As a customer, I don't know your training methods but I know that with basic listening skills this could have been avoided. If I say what I want on my sandwich, make it with those ingredientes and move on.Ultimately the worker messed up on my sandwich and should have accepted his mistake and remade the sandwich and moved on with his day. Instead he tried multiple times to place the blame on me as the customer. Very poor customer service skills. Do not recommend this location at all.
Service: 1
They are on the leading edge of increasing pricing with inflation. Regular size subs are $11.95.
Atmosphere: 3
Food: 4
Service: 4
13 Mike's way on gluten free bread! Score!!!
Atmosphere: 5
Food: 5
Service: 5
I always look forward to my visit and meal. Never disappointed but today it was a lil sketchy. It appeared to me the two girls were flying high on something. I had to repeat my order a few times. And yet it was made wrong. Cleaned her knife on her apron and dumped the no lettuce back into the lettuce bucket???
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Jersey Shore's Favorite Sub Combo
Great sandwich made to order! We like #8. The sandwich makers are great. M I’lle’s WY? Yup plus extras and juice on the side. Quick polite service. A large sandwich feeds 4 of us.
I have always loved Jersey Mike's. But to be honest, I have always ate just the number 8, I have never ate anything else. It keeps me coming back, so why not. Tonight's sub though, the bacon was very well done, not my favorite.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Club Sub
Thanks to the younger guy who helped us get our online order figured out! 2 star review for the lady who held my sandwiches hostage for 5 minutes.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Turkey Sandwich
Thanks to the younger guy who helped us get our online order figured out! 2 star review for the lady who held my sandwiches hostage for 5 minutes.
Love the sub in a tub...sometimes no bread is good. The kids at this location are always nice even when they are slammed.
Restaurantji Recommends
The sandwich's are good, if you ever get them.This sandwich shop is a model of inefficiency. And the girl at the register is terribly rude, but probably because she is tired of everyone yelling at her because it's taking an hour to get your sandwich. Her excuse was too many orders online- But people come when they are told their sandwich's will be ready for pick up- There are two obvious remedies to their problems, and their manager should be fired for not being able to figure this one out-#1- have the pick up time adjusted to reflect reality- if it's going to take an hour, then say that- we don't care. It sure beats getting there and being told it's not ready. And then watching walk ins get their order before you- even though you've already waited half an hour before they even arrived at the location!!! This is unacceptable...#2 - set up a sandwich station in the back to make the mobile orders when it gets busy- what an amazing concept!!!! But unfortunately, I'll be doing something else for our lunches now, as the wait time combined with the rude employee isn't worth the sandwhiches. Let me know if you ever decide to fix the terrible inefficiency of this store...Cheers
Brown brown lettuce bread felt days old Was greeted so nice was looking forward to eating a fresh sandwich could not even I asked for Lettuce and Mayo only and got home to onions and no Mayo
I love Jersey Mike's and probably eat here on a near-weekly basis. Since I continue to eat here, I guess I reward mediocrity so that's on me.I order online from my office and end up with a pickup time that varies from 15 minutes to 60 minutes out. I get that things get busy at lunchtime so I appreciate that info; however, the bigger issue is that my sandwich is VERY rarely ready on time. More often than not, it hasn't even been started. Also, the personality of the staff at this location is definitely lacking.At one point, I sent an email to the representative that replies here sharing my issues and concerns and got a non-response there. Seems that they just don't care, but then I keep ordering sandwiches here so why should they!
This location is essentially a 0/10 on service, quality of food, and wait time almost every time I’ve been here.
I always loved Jersey Mike's. Subs are not always the perfect ones, but good enough for me to be a regular.