3:30am ordered the Mcdouble value meal. They weren't serving breakfast yet. Waited in the drive up 10+ minutes for stale food. Made them redo. If corners are cut here. I cant imagine the sanitary conditions on the machines etc.
Atmosphere: 2
Food: 2
Service: 2
Joselyn Riddle
We all know MC. Food was what you’d expect—consistent and decent for a quick meal—but the service was noticeably slow last 2 times. It took much longer than usual to get a simple order, even though the restaurant wasn’t very busy. Staff was polite, but the wait definitely took away from the “fast” in fast food. Hoping for quicker service on the next visit.
Luis C
Horrible customer service waited 30 minutes for cold food
Suzanne T
Great place to stop if you are driving up the coast
Atmosphere: 5
Food: 5
Service: 5
Stephen S
Seriously, how are yall making this much money an hour yet be so slow and incompetent?
Service: 1
Kimmy1127
Disgusting cold fries
Atmosphere: 2
Food: 1
Service: 2
stephanie Harrison
Staff always friendly. Always got my order right. Not much wait time. I go during breakfast time. Everyone is always nice.
Atmosphere: 5
Food: 5
Service: 5
Kyle-Firewood Guys
You guys are making $20 an hour how hard can it be to make sure an order is correct before your customer leaves the drive-thru.
Mary Young
I really wanted a frozen coke....after ordering and paying for it ... they didn't have the coke...i asked for a redund!
Atmosphere: 3
Food: 3
Service: 3
Jimmy Oishi
Absolutely unacceptable experience! I placed an online order, but when I arrived, the store had closed. Not only did I not receive my food, but the staff refused a refund, blaming 'McDonald's corporate' for the mobile order issue and telling me it wasn't their fault. Despite them still taking orders, I was kicked out without my meal or money. The app doesn't allow cancellations, and they said there's no phone number for refunds. This is incredibly poor customer service and a total rip-off.
They have updated the lobby to all ordering kiosks. I always have a customer order and had to wait a long time to talk to someone. And there seemed to be plenty of people to help. Having the staff shut off from the customers by the new wall of kiosks is not welcoming.
Atmosphere: 4
Food: 4
Service: 2
PETER PeterN
Service improved this week. Now paying attention to eat in customer.
Atmosphere: 4
Food: 5
Service: 4
Elizabeth
They took so long to give us our order to go. We had stopped there on our way back from camping it took roughly 30 to 40 minutes to get our food. I don't know but maybe they were understaffed. I wasn't mean or anything but it was hard because we were in a hurry to get to a place on a Pacific time. That threw us back and we got there late.
3:30am ordered the Mcdouble value meal. They weren't serving breakfast yet. Waited in the drive up 10+ minutes for stale food.
Made them redo.
If corners are cut here. I cant imagine the sanitary conditions on the machines etc.
Atmosphere: 2
Food: 2
Service: 2
We all know MC. Food was what you’d expect—consistent and decent for a quick meal—but the service was noticeably slow last 2 times. It took much longer than usual to get a simple order, even though the restaurant wasn’t very busy. Staff was polite, but the wait definitely took away from the “fast” in fast food. Hoping for quicker service on the next visit.
Horrible customer service waited 30 minutes for cold food
Great place to stop if you are driving up the coast
Atmosphere: 5
Food: 5
Service: 5
Seriously, how are yall making this much money an hour yet be so slow and incompetent?
Service: 1
Disgusting cold fries
Atmosphere: 2
Food: 1
Service: 2
Staff always friendly. Always got my order right. Not much wait time. I go during breakfast time. Everyone is always nice.
Atmosphere: 5
Food: 5
Service: 5
You guys are making $20 an hour how hard can it be to make sure an order is correct before your customer leaves the drive-thru.
I really wanted a frozen coke....after ordering and paying for it ... they didn't have the coke...i asked for a redund!
Atmosphere: 3
Food: 3
Service: 3
Absolutely unacceptable experience! I placed an online order, but when I arrived, the store had closed. Not only did I not receive my food, but the staff refused a refund, blaming 'McDonald's corporate' for the mobile order issue and telling me it wasn't their fault. Despite them still taking orders, I was kicked out without my meal or money. The app doesn't allow cancellations, and they said there's no phone number for refunds. This is incredibly poor customer service and a total rip-off.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
nice clean place
Atmosphere: 5
Food: 5
Service: 5
They have updated the lobby to all ordering kiosks. I always have a customer order and had to wait a long time to talk to someone. And there seemed to be plenty of people to help. Having the staff shut off from the customers by the new wall of kiosks is not welcoming.
Atmosphere: 4
Food: 4
Service: 2
Service improved this week. Now paying attention to eat in customer.
Atmosphere: 4
Food: 5
Service: 4
They took so long to give us our order to go. We had stopped there on our way back from camping it took roughly 30 to 40 minutes to get our food. I don't know but maybe they were understaffed. I wasn't mean or anything but it was hard because we were in a hurry to get to a place on a Pacific time. That threw us back and we got there late.
Atmosphere: 2
Food: 4
Service: 3
Great service at this one. Food fresh as well.
Atmosphere: 5
Food: 5
Service: 5
Loading...