I've been coming to this one since I was a kid. Today I went to grab a bite and upon entering I noticed a strong unpleasant odor. But I first had to use the restroom so I asked for the code, and was told the restroom is for customers only by the manager. I found this off putting because like I said I have been a customer for decades to this specific branch and have probably spent hundreds on frostys.
So I left, to finish holiday shopping and came back, ordered food because I was still hungry and then was allowed to use the restroom. I was not given the code, the manager let me in by pushing in the code. The restroom was filthy and had not been cleaned. There must be a problem with people using the restroom there, or some other issue maybe they don't have the staff to clean it regularly. It's a mystery. Who own's this location to allow it to become such a disaster?
The only other person in the dining room was another employee on her break, eating. My breakfast english muffin food was not good, not even on the level of bad that I was expecting it to be. I ate one bite and threw it out. I was not given a receipt, or napkins. The bag was covered in greasy fingerprints.
Overall, the quality has gone down so drastically, I'm surprised it's allowed to stay open. I suggest corporate visit. After being a customer for 25 years, I am never coming back.
Atmosphere: 1
Food: 1
Service: 1
Danielle DeFauw-Brooks
This place needs to be reported for violating California law about public restrooms IMMEDIATELY!!!!
Atmosphere: 1
Food: 3
Service: 2
FoxyPrinceJosh
This is the better one in town alot friendlier
Atmosphere: 3
Food: 5
Service: 4
Kimber Bell
Love the $1 soda any size!
Janet Q
I may have caught them on a bad day. Their drive through was backed up and we were all asked to park and wait for our orders. We waited a good 15 minutes or more. Some people even went inside to check on their orders. Our order was missing items and one of our potatoes was not cooked all the way. The guy that delivered the food (in multiple trips due to missing items) was VERY apologetic and kind. We felt bad for him. The restaurant itself wasn't running well. He offered us cookies for our long wait and apologized many many times. We'll try them again but not any time soon.
I went here yesterday during work and the younger gentleman behind the counter who took my order (not sure his name, tall, facial hair) was just the nicest and friendliest ever! It makes a difference when someone is super great and they deserve the credit!
Atmosphere: 5
Food: 5
Service: 5
Q Brosious
This location takes EBT but only INSIDE
marisol morales duran
Nice customer service . I like the food ? host, Sandra, excellent
Food: 5
Service: 5
Willam Lopez
I asked for plaine but they gave me cucumbers and onion
Always good service....
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili
Avoid.
I've been coming to this one since I was a kid. Today I went to grab a bite and upon entering I noticed a strong unpleasant odor. But I first had to use the restroom so I asked for the code, and was told the restroom is for customers only by the manager. I found this off putting because like I said I have been a customer for decades to this specific branch and have probably spent hundreds on frostys.
So I left, to finish holiday shopping and came back, ordered food because I was still hungry and then was allowed to use the restroom. I was not given the code, the manager let me in by pushing in the code. The restroom was filthy and had not been cleaned. There must be a problem with people using the restroom there, or some other issue maybe they don't have the staff to clean it regularly. It's a mystery. Who own's this location to allow it to become such a disaster?
The only other person in the dining room was another employee on her break, eating. My breakfast english muffin food was not good, not even on the level of bad that I was expecting it to be. I ate one bite and threw it out. I was not given a receipt, or napkins. The bag was covered in greasy fingerprints.
Overall, the quality has gone down so drastically, I'm surprised it's allowed to stay open. I suggest corporate visit. After being a customer for 25 years, I am never coming back.
Atmosphere: 1
Food: 1
Service: 1
This place needs to be reported for violating California law about public restrooms IMMEDIATELY!!!!
Atmosphere: 1
Food: 3
Service: 2
This is the better one in town alot friendlier
Atmosphere: 3
Food: 5
Service: 4
Love the $1 soda any size!
I may have caught them on a bad day. Their drive through was backed up and we were all asked to park and wait for our orders.
We waited a good 15 minutes or more. Some people even went inside to check on their orders. Our order was missing items and one of our potatoes was not cooked all the way.
The guy that delivered the food (in multiple trips due to missing items) was VERY apologetic and kind. We felt bad for him. The restaurant itself wasn't running well. He offered us cookies for our long wait and apologized many many times.
We'll try them again but not any time soon.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Spicy Chicken Sandwich, Chicken Nuggets and Fries, Wendy’S Baked Potatoes
I went here yesterday during work and the younger gentleman behind the counter who took my order (not sure his name, tall, facial hair) was just the nicest and friendliest ever! It makes a difference when someone is super great and they deserve the credit!
Atmosphere: 5
Food: 5
Service: 5
This location takes EBT but only INSIDE
Nice customer service . I like the food ? host, Sandra, excellent
Food: 5
Service: 5
I asked for plaine but they gave me cucumbers and onion
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Food was terrible and not fresh. Not worth going to fast food restaurants anymore.
Atmosphere: 2
Food: 2
Service: 2
This is what a $13 meal gets you with overpaid lazy employees
Atmosphere: 1
Food: 1
Service: 2
Always fresh, and delicious
Atmosphere: 5
Food: 5
Service: 5
Food still good at the new prices but use app it really saves
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili & Cheese Baked Potato, Wendy's Fresh-Made Salads, Grilled Chicken Ranch Wrap
Parking: Surplus of parking space.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Nuggets and Fries
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