We get wingstop door dashed at least 1× a week and we have given up, every single time were missing an item or an item is incorrect. Its literally a guessing game in the house on what theyre going to mess up on when we order. Tonight we didnt get half of our order! Check before you leave!!
Food: 3
Service: 1
Natalie T
Garbage employee attitude. Avoid.
Atmosphere: 1
Food: 1
Service: 1
Frank T.
How tf you gonna charge me for ranch? A 10-peice wing comes with ZERO dipping sauce? Foh
tania Christin
Love the mango habenaro!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Habanero, 50 Piece Mix and Match Wing Party Pack, Buffalo Ranch Fries, Louisiana Voodoo Fries, Seasoned Fries
Courtney M.
I dont understand why it is so hard for the employees to fill up drinks in delivery orders- it's literally your customer. I get paid no matter what for picking up the order and dropping it off but your reputation and quality is all you have to create business and repeat customers. You are the only business out of 100's that don't actually fulfill your customers orders. I don't know if the employees think it's funny or 'cute' to not fill up drink cups and then tell drivers they need to but it just says a lot about YOU and YOUR employees and YOUR business. Filling a drink is one of the easiest tasks a human can complete and your employees can't do it . It's laughable.
Kevin D.
Sloooooow and disrespectful employees. Clueless and cowardly manager. Wingstop should pull this franchise. Multiple customers waiting for food, manager in kitchen on his phone, and one other employee in kitchen. After 25 minutes of waiting and another customer complaining that they'd been waiting over 35 min, I went to the register and asked for a refund as I was out of time and had to leave.The manager was now at the drink machine getting a drink, looked up at me, then walked past me and out the door! The rude girl at the register proceeded to tell me that she would write down that I wanted a refund, but couldn't process it, and couldn't give me a receipt for my order. I asked for the manager and she told me "you have to wait for him to come back, maybe an hour, maybe not". I told her to call him and process my refund "that's not how it works here". She then went back to the kitchen where she and a young cook were looking at me, speaking to each other, and laughing. After 5 minutes of being ignored at the counter, another customer spoke up in my defense, and another employee came and opened the register and gave me a refund. They then told the next group that walked in the door that it would be an hour wait for food. At this point I'd wasted 40 minutes and was empty handed (and empty stomached). The community doesn't need businesses like these.
Lauren L.
Avoid like the plague! My husband and I have been sick for 6 days from food poisoning from their wings we ordered on Monday. Their sauces are great, but they might have disguised the red flags if the chicken wasn't good. It could even be salmonella based on our symptoms. Not worth the pain. We will be going to the Oxnard location moving forward if we even have the stomach for Wingstop ever again. RUN AWAY. Excuse me while I go grab some soda water .
Michael G.
Just wanted 6 wings , no combo, no fries. Just 6 wings. No, no!!!' You get only 5 wings or 8 wings. You have no choice at wing stop. They dictate to the customer what they will have and like it. You cannot get 6 wings, or 7 wings. It's 5 or 8 or nothing . I chose nothing!!!!
First time I went here. Given an incorrect, smaller, order that I should have checked while I waited but the bag was taped shut. Person taking the order could barely understand us but we eventually got the correct order to go though. Then their system crashed and we were stuck waiting for the manager, who didnt seem to care, to call the owner for guidance on fixing the situation. Thats why we had to wait and by the time we drove off, late to return to work, it was too late to have them fix the order.
Atmosphere: 2
Food: 3
Service: 1
Amanda Massey
My son loves wingstop, so I frequent this location often. The food always tastes great and of course the ranch is amazing. When I go I always anticipate a wait if we don’t order ahead. The only issue is 9 times out of 10 my order may be missing something or I receive an incorrect item. I have never had a problem with the employees fixing the mistake. The young man who usually works the counter is always very pleasant and if there is a mistake he never hesitates to fix it. A small mistake won’t stop my family from coming here.
Atmosphere: 5
Food: 4
Service: 5
Renren V.
So there was a pick up snafu where someone else picked up our order on accident. The cashier had asked him if the order was for him and the guy said yes. They handled it properly by redoing our order right away and had it to us within another 15 mins. Kudos to the young lady at the register and the young man that was supervising! And she gave us extra ranch which usually they charge for but since our order took twice as long she knew not to. Thanks! We'll be back! Saturday night 7pmish 6/3/23
Jonas A.
The lemon pepper chicken sandwich was better than expected. The breading was a bit on the salty side, but it was tasty and wasn't too thick. The chicken itself wasn't overcooked. The bun was lightly buttered and toasted.A regular soda was $3.59, which is abusive IMO. I can buy wine at Trader Joe for less than that. The dining room was clean, but it's a ghost town. The food didn't arrive particularly quickly. My guess is that the bulk of their business is from online orders.All that to say I'd have it again, but I'm in no rush to come back.
Cancelled my order for no reason.
Atmosphere: 1
Food: 1
Service: 1
Great staff, wings are usually
Atmosphere: 5
Food: 5
Service: 5
We get wingstop door dashed at least 1× a week and we have given up, every single time were missing an item or an item is incorrect. Its literally a guessing game in the house on what theyre going to mess up on when we order. Tonight we didnt get half of our order! Check before you leave!!
Food: 3
Service: 1
Garbage employee attitude. Avoid.
Atmosphere: 1
Food: 1
Service: 1
How tf you gonna charge me for ranch? A 10-peice wing comes with ZERO dipping sauce? Foh
Love the mango habenaro!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Habanero, 50 Piece Mix and Match Wing Party Pack, Buffalo Ranch Fries, Louisiana Voodoo Fries, Seasoned Fries
I dont understand why it is so hard for the employees to fill up drinks in delivery orders- it's literally your customer. I get paid no matter what for picking up the order and dropping it off but your reputation and quality is all you have to create business and repeat customers. You are the only business out of 100's that don't actually fulfill your customers orders. I don't know if the employees think it's funny or 'cute' to not fill up drink cups and then tell drivers they need to but it just says a lot about YOU and YOUR employees and YOUR business. Filling a drink is one of the easiest tasks a human can complete and your employees can't do it . It's laughable.
Sloooooow and disrespectful employees. Clueless and cowardly manager. Wingstop should pull this franchise. Multiple customers waiting for food, manager in kitchen on his phone, and one other employee in kitchen. After 25 minutes of waiting and another customer complaining that they'd been waiting over 35 min, I went to the register and asked for a refund as I was out of time and had to leave.The manager was now at the drink machine getting a drink, looked up at me, then walked past me and out the door! The rude girl at the register proceeded to tell me that she would write down that I wanted a refund, but couldn't process it, and couldn't give me a receipt for my order. I asked for the manager and she told me "you have to wait for him to come back, maybe an hour, maybe not". I told her to call him and process my refund "that's not how it works here". She then went back to the kitchen where she and a young cook were looking at me, speaking to each other, and laughing. After 5 minutes of being ignored at the counter, another customer spoke up in my defense, and another employee came and opened the register and gave me a refund. They then told the next group that walked in the door that it would be an hour wait for food. At this point I'd wasted 40 minutes and was empty handed (and empty stomached). The community doesn't need businesses like these.
Avoid like the plague! My husband and I have been sick for 6 days from food poisoning from their wings we ordered on Monday. Their sauces are great, but they might have disguised the red flags if the chicken wasn't good. It could even be salmonella based on our symptoms. Not worth the pain. We will be going to the Oxnard location moving forward if we even have the stomach for Wingstop ever again. RUN AWAY. Excuse me while I go grab some soda water .
Just wanted 6 wings , no combo, no fries. Just 6 wings. No, no!!!' You get only 5 wings or 8 wings. You have no choice at wing stop. They dictate to the customer what they will have and like it. You cannot get 6 wings, or 7 wings. It's 5 or 8 or nothing . I chose nothing!!!!
Restaurantji Recommends
First time I went here. Given an incorrect, smaller, order that I should have checked while I waited but the bag was taped shut. Person taking the order could barely understand us but we eventually got the correct order to go though. Then their system crashed and we were stuck waiting for the manager, who didnt seem to care, to call the owner for guidance on fixing the situation. Thats why we had to wait and by the time we drove off, late to return to work, it was too late to have them fix the order.
Atmosphere: 2
Food: 3
Service: 1
My son loves wingstop, so I frequent this location often. The food always tastes great and of course the ranch is amazing. When I go I always anticipate a wait if we don’t order ahead. The only issue is 9 times out of 10 my order may be missing something or I receive an incorrect item. I have never had a problem with the employees fixing the mistake. The young man who usually works the counter is always very pleasant and if there is a mistake he never hesitates to fix it. A small mistake won’t stop my family from coming here.
Atmosphere: 5
Food: 4
Service: 5
So there was a pick up snafu where someone else picked up our order on accident. The cashier had asked him if the order was for him and the guy said yes. They handled it properly by redoing our order right away and had it to us within another 15 mins. Kudos to the young lady at the register and the young man that was supervising! And she gave us extra ranch which usually they charge for but since our order took twice as long she knew not to. Thanks! We'll be back! Saturday night 7pmish 6/3/23
The lemon pepper chicken sandwich was better than expected. The breading was a bit on the salty side, but it was tasty and wasn't too thick. The chicken itself wasn't overcooked. The bun was lightly buttered and toasted.A regular soda was $3.59, which is abusive IMO. I can buy wine at Trader Joe for less than that. The dining room was clean, but it's a ghost town. The food didn't arrive particularly quickly. My guess is that the bulk of their business is from online orders.All that to say I'd have it again, but I'm in no rush to come back.
Half way cooked wings, but usually it'sperfect