I got a charbroiled club sandwich and chicken was chewy and not good!
Vahan
I waited 15 minutes for 1 burger. I asked the guy for ranch he said its extra. I told him I just waited 15 minutes you cant give me 1 sauce? He said no that is horrible customer service. There is 2 employees running the whole place. Hire more staff don't be stingy this negative review is worse than giving 1 sauce. Its not the money it's the principal do better management hire more people train better
Atmosphere: 1
Food: 1
Service: 1
Tim Laren
Interesting thing about several local Carl's is I have seen several times that they don't have something. This visit and visits to a few other locations is soda machines out of one or more flavors. This time it was out of several including Coke and Cherry Coke. Other locations often stop serving some items in the evening even though they are Open Late.
Atmosphere: 4
Food: 5
Service: 5
Luis Ramos
Amazing guest service
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheeseburger
Stephanie A
Affordable lunch for my kids
Jose Cruz
Great place for lunch during work hours
Queen
Food was okay. I did not appreciate the obvious preferential treatment shown to other families. We dined in just as the others who were given prompt table service. We were not. My order was also wrong and they took their precious time replacing it. Feels very discriminative to me with special treatment only if you are of one specific ethnicity. Bad business. Very disappointing!
J W
All the 5 star reviews are so fake 😂
No toilet seat, door doesn't shut to stall door doesn't lock to bathroom. But you will charge $17+ for a double western bacon combo. Poor quality and customer experience. Can't use the restroom. So I decided to not eat here, they have a nice restroom just for the staff. 👎
Don't respond to this comment asking me to do your job and follow up on this through a link..Do your job and read the feedback..then fix your restaurant
Mary Quezada
First, I ordered a fish sandwich and they didn't have any. Then, I ordered a single guacamole, a large combo, and little stars. When I got to the counter, I gave them a card for 10% off any purchase, which the cashier, Juan, told me wasn't valid. I don't understand why Carl's Jr. gives you these cards, if they don’t work. In some stores, they give you a discount, but in this store, they never want to give you any discount. TERRIBLE service.
Fernando Arteaga
Thank you Reynaldo your customer service was excellent since I started ordering till I got my food thank you. This has been the best experience I ever had since I’ve been coming to this Carl’s Jr..
I got a charbroiled club sandwich and chicken was chewy and not good!
I waited 15 minutes for 1 burger. I asked the guy for ranch he said its extra. I told him I just waited 15 minutes you cant give me 1 sauce? He said no that is horrible customer service. There is 2 employees running the whole place. Hire more staff don't be stingy this negative review is worse than giving 1 sauce. Its not the money it's the principal do better management hire more people train better
Atmosphere: 1
Food: 1
Service: 1
Interesting thing about several local Carl's is I have seen several times that they don't have something. This visit and visits to a few other locations is soda machines out of one or more flavors. This time it was out of several including Coke and Cherry Coke. Other locations often stop serving some items in the evening even though they are Open Late.
Atmosphere: 4
Food: 5
Service: 5
Amazing guest service
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheeseburger
Affordable lunch for my kids
Great place for lunch during work hours
Food was okay. I did not appreciate the obvious preferential treatment shown to other families. We dined in just as the others who were given prompt table service. We were not. My order was also wrong and they took their precious time replacing it. Feels very discriminative to me with special treatment only if you are of one specific ethnicity. Bad business. Very disappointing!
All the 5 star reviews are so fake 😂
No toilet seat, door doesn't shut to stall door doesn't lock to bathroom. But you will charge $17+ for a double western bacon combo. Poor quality and customer experience. Can't use the restroom. So I decided to not eat here, they have a nice restroom just for the staff. 👎
Don't respond to this comment asking me to do your job and follow up on this through a link..Do your job and read the feedback..then fix your restaurant
First, I ordered a fish sandwich and they didn't have any. Then, I ordered a single guacamole, a large combo, and little stars. When I got to the counter, I gave them a card for 10% off any purchase, which the cashier, Juan, told me wasn't valid. I don't understand why Carl's Jr. gives you these cards, if they don’t work. In some stores, they give you a discount, but in this store, they never want to give you any discount. TERRIBLE service.
Thank you Reynaldo your customer service was excellent since I started ordering till I got my food thank you. This has been the best experience I ever had since I’ve been coming to this Carl’s Jr..
Food: 5
Service: 5
Recommended dishes: Sandwich, Burger
Restaurantji Recommends
Food really good friendly service very clean I recommend
Atmosphere: 5
Food: 5
Service: 5
Great food and service. Staff is kind and friendly. Got my food quick :)
Atmosphere: 5
Food: 5
Service: 5
Very good service
Atmosphere: 5
Food: 5
Service: 5
It is a good place with good food with a good environment and the customer service is amazing!
Atmosphere: 5
Food: 5
Service: 5
Reynaldo was great !! Has very great customer service skills and definitely made my dining experience 100% better.
Atmosphere: 5
Food: 5
Service: 5
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