very rude and entitled workers who don’t seem like they want to be there. As a customer picking up an order I was treated horribly by this lady and treated like I was responsible for whatever mistake they made before, she would tightly hold back the order without letting me take what’s clearly my order. do better this is ridiculous just do your job right instead of being mad at customers.
romina falahaty
Come here maybe quite a lot. The service is good. Always a least 3 people in the front. They are always stocked. I appreciate their effort. Good is delicious.
Teresa M.
I had a stomach ache all night after eating one steak taco with guacamole. I won't be back. Also they charge for chips which seems wrong.
Mu Do
The last place one would expect to see an unprofessional worker is at a food kiosk cashier. I was there to pick up an online order and had to wait until it was ready. When I asked to verify the order, the cashier held the food bag away from me. I pointed to my prescription glasses and said that I could not see it. She tore up the receipt and held it in front of me. "My job instructions don't allow me to give you the food," the cashier said. Apparently, customer service was not part of her job description!
Atmosphere: 1
Service: 1
Bunni Bujin
The most rude customer service ever. When I asked them a question they told me to make up my mind with aggression.
Service: 1
Majid Baghestani
Small portion.
I ordered a bowl, but it wasn't even half full. The meal was very small for such a high price.
Amari Allen
My bowl was filled to the brim! The food was delicious and everything was so flavorful. The employees were so kind and patient. I definitely recommend going to this Chipotle if you are in the mall.
Atmosphere: 5
Food: 5
Service: 5
C H
Ordered to-go bowl. Salty (rice and salsa). Chicken was burnt and as dry as cardboard. They put a super small amount of chicken too. There were like 5-6 little pieces of chicken but it was burnt and dry anyway.Not coming back here ever (it was my first time ordering at this location) and couldn’t go back and complain because it was picked by my husband.
Atmosphere: 3
Food: 1
Service: 1
Patricia Goodrich
There is no section on the order screen to remove items from the dish, I ordered a protein bowl, I needed the fewer sauce removed and there is no section for the request. I called the restaurant and they do not have a direct line and the gal informed me that she couldn't give it out...no more
Food: 1
Mo J
The manager was so rude and gave me an attitude. Watch out for the tall white man (manager), he has a terrible attitude and is rude. I won’t be coming here again. I wouldn’t go if I were you.
Just had the worst experience at a chipotle after 20 years as a customer. I always get a chicken burrito with everything on it, and today was no different. However, as I finished paying, I noticed that my burrito hasn't been finished and that the female employee with the glasses who prepared it was now verbally complaining about having to re-wrap my burrito in front of all the staff and customers.I was very ashamed for having ordered such a large burrito, and immediately felt my stomach sink and lost my appetite. I was very embarrassed. I then requested to return my food and get a refund, which was agreed to.I am thankful for that, but I will not return to this Chipotle with such a liability like that working on the front line. I hope other people learn to expect such belittling treatment when they order certain items here.
Atmosphere: 1
Food: 1
Service: 1
neilwiththedeal
Just had the worst experience at a chipotle after 20 years as a customer. I always get a chicken burrito with everything on it, and today was no different. However, as I finished paying, I noticed that my burrito hasn't been finished and that the female employee with the glasses who prepared it was now verbally complaining about having to re-wrap my burrito in front of all the staff and customers.I was very ashamed for having ordered such a large burrito, and immediately felt my stomach sink and lost my appetite. I was very embarrassed. I then requested to return my food and get a refund, which was agreed to.I am thankful for that, but I will not return to this Chipotle with such a liability like that working on the front line. I hope other people learn to expect such belittling treatment when they order certain items here.
Atmosphere: 1
Food: 1
Service: 1
Ahmed
system is always broken
Richard Lopez
My name is Rick Gonzalo attorney at law client elana when she eat at your place you charged her $13 so you are$5.45 backAnd if you don't give it to her will take you to
very rude and entitled workers who don’t seem like they want to be there. As a customer picking up an order I was treated horribly by this lady and treated like I was responsible for whatever mistake they made before, she would tightly hold back the order without letting me take what’s clearly my order. do better this is ridiculous just do your job right instead of being mad at customers.
Come here maybe quite a lot. The service is good. Always a least 3 people in the front. They are always stocked. I appreciate their effort. Good is delicious.
I had a stomach ache all night after eating one steak taco with guacamole. I won't be back. Also they charge for chips which seems wrong.
The last place one would expect to see an unprofessional worker is at a food kiosk cashier. I was there to pick up an online order and had to wait until it was ready. When I asked to verify the order, the cashier held the food bag away from me. I pointed to my prescription glasses and said that I could not see it. She tore up the receipt and held it in front of me. "My job instructions don't allow me to give you the food," the cashier said. Apparently, customer service was not part of her job description!
Atmosphere: 1
Service: 1
The most rude customer service ever. When I asked them a question they told me to make up my mind with aggression.
Service: 1
Small portion.
I ordered a bowl, but it wasn't even half full.
The meal was very small for such a high price.
My bowl was filled to the brim! The food was delicious and everything was so flavorful. The employees were so kind and patient. I definitely recommend going to this Chipotle if you are in the mall.
Atmosphere: 5
Food: 5
Service: 5
Ordered to-go bowl. Salty (rice and salsa). Chicken was burnt and as dry as cardboard. They put a super small amount of chicken too. There were like 5-6 little pieces of chicken but it was burnt and dry anyway.Not coming back here ever (it was my first time ordering at this location) and couldn’t go back and complain because it was picked by my husband.
Atmosphere: 3
Food: 1
Service: 1
There is no section on the order screen to remove items from the dish, I ordered a protein bowl, I needed the fewer sauce removed and there is no section for the request. I called the restaurant and they do not have a direct line and the gal informed me that she couldn't give it out...no more
Food: 1
The manager was so rude and gave me an attitude. Watch out for the tall white man (manager), he has a terrible attitude and is rude. I won’t be coming here again. I wouldn’t go if I were you.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Just had the worst experience at a chipotle after 20 years as a customer. I always get a chicken burrito with everything on it, and today was no different. However, as I finished paying, I noticed that my burrito hasn't been finished and that the female employee with the glasses who prepared it was now verbally complaining about having to re-wrap my burrito in front of all the staff and customers.I was very ashamed for having ordered such a large burrito, and immediately felt my stomach sink and lost my appetite. I was very embarrassed. I then requested to return my food and get a refund, which was agreed to.I am thankful for that, but I will not return to this Chipotle with such a liability like that working on the front line. I hope other people learn to expect such belittling treatment when they order certain items here.
Atmosphere: 1
Food: 1
Service: 1
Just had the worst experience at a chipotle after 20 years as a customer. I always get a chicken burrito with everything on it, and today was no different. However, as I finished paying, I noticed that my burrito hasn't been finished and that the female employee with the glasses who prepared it was now verbally complaining about having to re-wrap my burrito in front of all the staff and customers.I was very ashamed for having ordered such a large burrito, and immediately felt my stomach sink and lost my appetite. I was very embarrassed. I then requested to return my food and get a refund, which was agreed to.I am thankful for that, but I will not return to this Chipotle with such a liability like that working on the front line. I hope other people learn to expect such belittling treatment when they order certain items here.
Atmosphere: 1
Food: 1
Service: 1
system is always broken
My name is Rick Gonzalo attorney at law client elana when she eat at your place you charged her $13 so you are$5.45 backAnd if you don't give it to her will take you to
Atmosphere: 1
Food: 1
Service: 1
Very disappointed food ?
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