Chipotle Mexican Grill
6600 CA-27, Canoga Park
(747) 888-5228
Recent Reviews
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One of your employees was extremely rude — a woman wearing eyeglasses. I’ll leave it to the manager to decide whether they care about this issue.
The incident happened on Martin Luther King Day around 6:00 PM.
There’s a reason this branch has less than 3 stars. Cheers!
Atmosphere: 1
Food: 1
Service: 1
The employees here make sure to let you know they don’t want to be there and they don’t want you to be there. They are rude and make it seem like you are a bother. The steak was under cooked. The food was cold. They kept saying they were out of everything (corn tortillas, salsa, guacamole). I’ll be surprised if this Chipotle stays open much longer.
Atmosphere: 1
Food: 1
Service: 1
Got a bowl asked for white rice and chicken gave me a at least a small handful of chicken and when I asked for more he gave me 3 pieces I’m not being exaggerated, the spoon had more than 3 pieces but he took half of them out and only gave me three like what is this.
Atmosphere: 1
Food: 3
Service: 1
Absolutely terrible and gave me food poisoning.
I just witnessed something absolutely unacceptable. A customer found a hair in her food, and instead of apologizing or helping her, the staff accused her of putting it there herself. This is disgraceful, unprofessional, and downright disrespectful. No one should be treated like that ever. This kind of behavior needs to be addressed immediately before it happens to anyone else. I wish I could give this a zero star and I left the line to panda express.
I have to say I was very disappointed with the service I received 11/1/2025. I went in for two tacos. I asked the gentlemen for chicken for one of the tacos and he puts not a full scoop nor half a scoop but only 6 pieces of chicken. Then I kindly ask if I can have a little more chicken and only puts ONE more piece. Then I kindly ask I can pay for extra chicken and he only adds ONE MORE PIECE OF CHICKEN, was this a joke I couldn’t believe it. Then the manager continues with my order I ask for barbacoa for the second taco and then she gives me the last pieces in the container which had nothing. Then I ask her if I can just get chicken and then adds more chicken to my other tacos and leaves the second taco with 2 pieces of barbacoa. I pay and hope maybe she added more. I go sit down and notice she never made my second taco the way I wanted, I go and speak to her and explain to her and I ask for a refund I didn’t want to deal with the workers they were so rude while I gave them respect.
Atmosphere: 1
Food: 1
Service: 1
Wrong location, change it PLEASE!!
The lady with glass and tattoo was rude while picking up my order. Very horrible experience.
Garbage
Atmosphere: 1
Food: 1
Service: 1
very rude and entitled workers who don’t seem like they want to be there. As a customer picking up an order I was treated horribly by this lady and treated like I was responsible for whatever mistake they made before, she would tightly hold back the order without letting me take what’s clearly my order. do better this is ridiculous just do your job right instead of being mad at customers.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Come here maybe quite a lot. The service is good. Always a least 3 people in the front. They are always stocked. I appreciate their effort. Good is delicious.
I had a stomach ache all night after eating one steak taco with guacamole. I won't be back. Also they charge for chips which seems wrong.
The last place one would expect to see an unprofessional worker is at a food kiosk cashier. I was there to pick up an online order and had to wait until it was ready. When I asked to verify the order, the cashier held the food bag away from me. I pointed to my prescription glasses and said that I could not see it. She tore up the receipt and held it in front of me. "My job instructions don't allow me to give you the food," the cashier said. Apparently, customer service was not part of her job description!
Atmosphere: 1
Service: 1
The most rude customer service ever. When I asked them a question they told me to make up my mind with aggression.
Service: 1
Small portion.
I ordered a bowl, but it wasn't even half full.
The meal was very small for such a high price.
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