Ordered steak burrito, chicken burrito and kids cheee quesadilla. The burritos are filled with rice and beans and about if meat. Extra for sour cream that should come with two small pieces of cheese quesadilla? Extra for even one more salsa. Less than average tasting. Ended up throwing away the chicken burrito. The extra charges are ridiculous for the quality of food is we are paying for. Go down the street to pollo loco. Similar quality but much less pricing.
Atmosphere: 2
Food: 1
Service: 1
cortez devinci
Off the chain I got the rib and chicken combo the ribs tender the chicken is so good this place is a new favorite on the list
Atmosphere: 3
Food: 5
Service: 4
Jennifer Brazeal
Don’t online order here or eat here if theres any chance you’d have a mistake in your order that you’d want to have a reasonable response to, like giving the missing item or a refund… i eventually after a crazy and frustrating experience conversing with the cashier, was able to get a replacement for the missing item from my order because the female cook got involved and made it for me. But the cashier was the definition of unhelpful and would have had me walk away $9 short with no food item if she hadn’t gotten involved (thank you to her). Apparently there is absolutely no way to contact an owner or manager too if the employee is being unreasonable.
Melissa
Great customer service the young lady is very polite and friendly food yummy Taco 🌮 Tuesday al pastor 😋
Atmosphere: 5
Food: 5
Service: 5
madero2025
First of all, the customer service was excellent. The girl who served us was very nice. However, I believe the area where people eat should be cleaned every time someone finishes their meal, as there were still crumbs on the surface where we sat. There's only one table where people can sit. The rest is a countertop on the side of the wall and tall chairs to sit on. The food was great, but I don't recommend eating there.
Atmosphere: 2
Food: 5
Service: 5
Victoria Ajikeade
I requested for fried chicken but to my surprised the chicken isn't fresh at all and as too much oil in it. I don't even know what that's for.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Chicken Chimichanga Plate
Timothy Adewuyi
The taste is not just okay. Nice environment but the food needs improvement
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salsa
Daniela May
First time I've tried the food and the roast beef is more than delicious, 1000% delicious.
Atmosphere: 5
Food: 5
Service: 5
Jessica Gogus
Love this place! It's our go to for a quick and healthy meal. We absolutely devour the breakfast burrito, but everything here is good, even the burgers! We also order catering for our parties. Salsa is top notch and we're always welcomed with a smile!
The staff at It’s El Pollo Amigo was incredibly rude and unprofessional. They acted like they didn’t want to be there, and it showed in the service. I won’t be coming back.
Service: 1
James Williams
I was really disappointed with the quality of the food at It’s El Pollo Amigo. The chicken was dry and lacked flavor, and the sides tasted like they had been sitting out for hours. Definitely not worth the price.
Food: 1
Lillie Hines
No question about the food but it arrived late and I am in a rush. They should’ve told me that it will take a long time instead of just merely saying yes to anything.
Atmosphere: 4
Food: 5
Service: 1
David Aitchison
While I was more of a fan before the recent remodel it is still pretty good Mexican food.
Ordered steak burrito, chicken burrito and kids cheee quesadilla. The burritos are filled with rice and beans and about if meat. Extra for sour cream that should come with two small pieces of cheese quesadilla? Extra for even one more salsa. Less than average tasting. Ended up throwing away the chicken burrito. The extra charges are ridiculous for the quality of food is we are paying for. Go down the street to pollo loco. Similar quality but much less pricing.
Atmosphere: 2
Food: 1
Service: 1
Off the chain I got the rib and chicken combo the ribs tender the chicken is so good this place is a new favorite on the list
Atmosphere: 3
Food: 5
Service: 4
Don’t online order here or eat here if theres any chance you’d have a mistake in your order that you’d want to have a reasonable response to, like giving the missing item or a refund… i eventually after a crazy and frustrating experience conversing with the cashier, was able to get a replacement for the missing item from my order because the female cook got involved and made it for me. But the cashier was the definition of unhelpful and would have had me walk away $9 short with no food item if she hadn’t gotten involved (thank you to her). Apparently there is absolutely no way to contact an owner or manager too if the employee is being unreasonable.
Great customer service the young lady is very polite and friendly food yummy Taco 🌮 Tuesday al pastor 😋
Atmosphere: 5
Food: 5
Service: 5
First of all, the customer service was excellent. The girl who served us was very nice. However, I believe the area where people eat should be cleaned every time someone finishes their meal, as there were still crumbs on the surface where we sat. There's only one table where people can sit. The rest is a countertop on the side of the wall and tall chairs to sit on. The food was great, but I don't recommend eating there.
Atmosphere: 2
Food: 5
Service: 5
I requested for fried chicken but to my surprised the chicken isn't fresh at all and as too much oil in it.
I don't even know what that's for.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Chicken Chimichanga Plate
The taste is not just okay.
Nice environment but the food needs improvement
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salsa
First time I've tried the food and the roast beef is more than delicious, 1000% delicious.
Atmosphere: 5
Food: 5
Service: 5
Love this place! It's our go to for a quick and healthy meal. We absolutely devour the breakfast burrito, but everything here is good, even the burgers! We also order catering for our parties. Salsa is top notch and we're always welcomed with a smile!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tostada Salad, Monster Burrito, Chicken Combos, Salsa
Even though the restaurant wasn’t busy, it took over 30 minutes to get our food. By the time it arrived, it was cold. Very frustrating experience.
Service: 1
Restaurantji Recommends
The staff at It’s El Pollo Amigo was incredibly rude and unprofessional. They acted like they didn’t want to be there, and it showed in the service. I won’t be coming back.
Service: 1
I was really disappointed with the quality of the food at It’s El Pollo Amigo. The chicken was dry and lacked flavor, and the sides tasted like they had been sitting out for hours. Definitely not worth the price.
Food: 1
No question about the food but it arrived late and I am in a rush. They should’ve told me that it will take a long time instead of just merely saying yes to anything.
Atmosphere: 4
Food: 5
Service: 1
While I was more of a fan before the recent remodel it is still pretty good Mexican food.
Atmosphere: 4
Food: 5
Service: 5
They are kind
Atmosphere: 3
Food: 3
Service: 3
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