JINYA Ramen Bar - Topanga Westfield

Edgar was fantastic and truly kind, knowledgeable and fun.

Dietary restrictions: Gluten free and vegan.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tonkatsu Black Ramen, Crispy Rice with Spicy Tuna, Spicy Creamy Vegan Ramen

If I could give zero stars, that would be too many!!! 11/17/24 Rudest Hostess to have ever worked in the service industry!!! The behavior we were given is unacceptable, we also witnessed this hostess being rude and disrespectful to multiple patrons and potential diners!!! This establishment needs to reconsider who they put at the front of their establishment!! While we’ve dined here in the past, the experience today WILL be our last visit!!! DO BETTER!! ?

Service: 1

Beware of the hostess working @1730 on 11.17.24. Extremely rude, was a single diner. The manager at this joint must hate single diners. Worst experience at a Jinya.

Atmosphere: 2

Food: 2

Service: 1

Maia was amazing and so helpful and kind

Atmosphere: 5

Food: 5

Service: 5

The food was delicious, and our waiter Cece was really helpful and awesome!

Atmosphere: 5

Food: 5

Service: 5

I enjoyed the ramen, but there were so many mistakes with our drinks, food, etc, that it felt like we were constantly asking for help to fix something. We were offered substitution options that were not delivered, given cocktails that were wrong or tasted like laundry detergent, and were charged for items that never arrived, even after asking for them to be taken off the bill. We didn't notice we were still overcharged until we had paid. This place is too expensive to have service this poor. I will not be going back.

Atmosphere: 3

Food: 2

Service: 1

Dee did such an incredible job. She was very polite and professional. She was super attentive and overall helpful. Definitely would come earlier in the day as the dinner period can get a bit loud but regardless a very benevolent experience!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Tonkatsu Black Ramen, Panna Cotta

The waiter was really nice and the food was amazing, I probably would've eaten more if I wasn't already full. The atmosphere was also great and you can also see the chiefs cook. 10/10, would recommend.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Tonkatsu Black Ramen, Jinya Tonkotsu Original 2010, Panna Cotta

Cece was awesome!

Atmosphere: 5

Food: 5

Service: 5

Molly was the best!!!! So sweet and kind! Asked about food allergies- which no one ever does! This has been the best experience simply because of Molly and the rest of the lovely staff at this location. Loved the wonton ramen and the corn tempura! Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Cece did an outstanding job. She was very helpful & attentive. I will be back again. ?

Atmosphere: 5

Food: 5

Service: 5

My friends and I had a little time to grab a bite before our movie and decided to check out this ramen place. Considering it’s inside of a mall, the interior felt very inviting and comfortable. Our server, Dee, was extremely attentive and accommodating to our limited time which I really appreciated. She was super friendly, and made our experience a memorable one. I will definitely be back for the tonkotsu original.

Atmosphere: 5

Food: 5

Service: 5

Our waiter Cece was the best! We had a food allergy and it was one of the first questions she asked. She was super timely, responsive, so kind and especially professional. The establishment is lucky to have her!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tonkatsu Black Ramen, Brussels Sprouts

We came with our two year old and had the spicy miso ramen and the spicy chicken ramen, both were delicious. Our server Taylor was awesome and she even humored our two year old. Definitely recommend! 10/10!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Miso Ramen, Spicy Chicken Ramen, Spicy Sauce

Taylor is amazing! Had great energy! Very attentive!

Vegetarian options: Flying vegan Harvest is delicious and you can sub out the “meat” selections

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jinya Chicken Ramen, Flying Vegan Harvest