The happy hour was $7 before 7 pm. I still got charged a couple extra dollars,but I'll be honest this time was not happy.Never had a bad experience till now. I always come here when the gentlemen with red hair and goatee work at the bar. This time was a woman with long wavy hair who seemed to be ignoring purposely whenever I approached the bar. She had me and my partner wait for 20mins while she hung out chatting and not looking in our direction,with the patrons who had drinks already. After finally being served, I had asked her if she could possibly refill my Topanga Social Card to use amongst the other restaurants. She gave me an attitude and said I can't pay with that there when I already knew that and I mentioned to her Again I knew that and needed to buy food. She walked away for another 15- 20mins to the other side of the bar to help the same people who already had drinks. I'm accustomed to being served by when you arrive in order following the next customer. Not this young lady. I saw her dapping it up with customers who arrived after me and would serve them. Had a great attitude with them but would change her demeanor when approaching me and my partner. Felt as if she had something personal against me and I've never met her until that day. She didn't greet us ,wasn't welcoming and made it uncomfortable to be there after. I work as a bartender and this service sucks, I used to enjoy coming here. Hope you guys get better.
Service: 1
Alvaro Linares
Best old fashions in town.
Atmosphere: 5
Food: 5
Service: 5
Tanise Scott
Customer service needs improvement. Bar tender acted as if we and the other patrons were a bother to her during happy hour lol
Atmosphere: 3
Service: 1
Noemi Hernandez
We approached the bar with one bar tender in sight and a couple sitting across from us who were already served. We sat right across from the bar tender, we were able to see him and he was able to see us. It was my husband’s birthday and we figured we’d toast to another year before we walked around the mall. We took a few minutes to glance at the menu. Kept looking up to see if the waiter was coming by at any moment since he had already seen us sitting there. Ten minutes pass and still no hello no I’ll be right with you guys… nothing. A minute later, two Caucasian males walk up to the bar probably three seats away from us, the Caucasian red headed bar tender with a mustache (we did not get his name) walks up to the gentlemen to greet them both, starts a conversation about the menu asks them if he can get them anything, all while my husband and I are in awe and just staring at him doing all of this. At that point my husband prefers to get up and go somewhere else. The bar tender sees us get up and understands everything that is going on at this point, even the gentlemen caught it without us having to say a word. The absolute WORSE experience. To have to start a birthday celebration off like this. It is very sad to have a company that allows this kind of stuff to happen as I’m sure it was not his first nor last time doing this.
Atmosphere: 1
Food: 1
Service: 1
Christian Andre Campos
Layla was very attentive and made us some amazing cocktails.
Atmosphere: 5
Food: 5
Service: 5
Johnathon Turner
Food and drinks were mediocre with very small serving sizes. The music is way too loud inside the area of the mall solely because of this establishment. Way too much bass and too loud.
Atmosphere: 1
Food: 2
Service: 4
Annalise Lopez
Overall I really enjoyed the atmosphere and cocktails I ordered. The reasoning behind the low score is because I am not understanding why I was charged an additional $4.00 to each of my margaritas. Nothing fancy or special just a Margie, so it would have been nice to know of the added charge before ordering. I tipped on the bill as well as giving an additional cash tip to the server. So over all I spent more on the tips than the actual drinks themselves. The moral of this review is I really hate being nickeled and dimmed. ?
Aldo Aldana
Too long of a wait. When we finally ordered, they served other customers theirs drinks before us. We clearly were there before them. When I complained, the bartender just smirked and walked away. We didn't stay after that
Michelle D.
Rock & Reilys is about the only thing fluidly functional at the Topanga Social opening week. Amongst businesses that are closing a few hours before 'closing time', this bar is lively and has servers throughout the entire lobby. While most places closed early because they ran out of select items, this place managed to keep pouring the best drinks. Will was my bartender, and he did great. Wish they had a bigger beer selection, but definition definitely had every bottle of high-end alcohol you could think of. Will be back after the rest of the place works out the kinks.
Robin Lasky
We thought we would grab a couple of cokes and soak in the atmosphere. The cokes were in very small glasses and we were charged per drink for fountain drinks. It’s just ridiculous! Not to mention they were almost $5 each. Never again.
The happy hour was $7 before 7 pm. I still got charged a couple extra dollars,but I'll be honest this time was not happy.Never had a bad experience till now. I always come here when the gentlemen with red hair and goatee work at the bar. This time was a woman with long wavy hair who seemed to be ignoring purposely whenever I approached the bar. She had me and my partner wait for 20mins while she hung out chatting and not looking in our direction,with the patrons who had drinks already. After finally being served, I had asked her if she could possibly refill my Topanga Social Card to use amongst the other restaurants. She gave me an attitude and said I can't pay with that there when I already knew that and I mentioned to her Again I knew that and needed to buy food. She walked away for another 15- 20mins to the other side of the bar to help the same people who already had drinks. I'm accustomed to being served by when you arrive in order following the next customer. Not this young lady. I saw her dapping it up with customers who arrived after me and would serve them. Had a great attitude with them but would change her demeanor when approaching me and my partner. Felt as if she had something personal against me and I've never met her until that day. She didn't greet us ,wasn't welcoming and made it uncomfortable to be there after. I work as a bartender and this service sucks, I used to enjoy coming here. Hope you guys get better.
Service: 1
Best old fashions in town.
Atmosphere: 5
Food: 5
Service: 5
Customer service needs improvement. Bar tender acted as if we and the other patrons were a bother to her during happy hour lol
Atmosphere: 3
Service: 1
We approached the bar with one bar tender in sight and a couple sitting across from us who were already served. We sat right across from the bar tender, we were able to see him and he was able to see us. It was my husband’s birthday and we figured we’d toast to another year before we walked around the mall. We took a few minutes to glance at the menu. Kept looking up to see if the waiter was coming by at any moment since he had already seen us sitting there. Ten minutes pass and still no hello no I’ll be right with you guys… nothing. A minute later, two Caucasian males walk up to the bar probably three seats away from us, the Caucasian red headed bar tender with a mustache (we did not get his name) walks up to the gentlemen to greet them both, starts a conversation about the menu asks them if he can get them anything, all while my husband and I are in awe and just staring at him doing all of this. At that point my husband prefers to get up and go somewhere else. The bar tender sees us get up and understands everything that is going on at this point, even the gentlemen caught it without us having to say a word. The absolute WORSE experience. To have to start a birthday celebration off like this. It is very sad to have a company that allows this kind of stuff to happen as I’m sure it was not his first nor last time doing this.
Atmosphere: 1
Food: 1
Service: 1
Layla was very attentive and made us some amazing cocktails.
Atmosphere: 5
Food: 5
Service: 5
Food and drinks were mediocre with very small serving sizes. The music is way too loud inside the area of the mall solely because of this establishment. Way too much bass and too loud.
Atmosphere: 1
Food: 2
Service: 4
Overall I really enjoyed the atmosphere and cocktails I ordered. The reasoning behind the low score is because I am not understanding why I was charged an additional $4.00 to each of my margaritas. Nothing fancy or special just a Margie, so it would have been nice to know of the added charge before ordering. I tipped on the bill as well as giving an additional cash tip to the server. So over all I spent more on the tips than the actual drinks themselves. The moral of this review is I really hate being nickeled and dimmed. ?
Too long of a wait. When we finally ordered, they served other customers theirs drinks before us. We clearly were there before them. When I complained, the bartender just smirked and walked away. We didn't stay after that
Rock & Reilys is about the only thing fluidly functional at the Topanga Social opening week. Amongst businesses that are closing a few hours before 'closing time', this bar is lively and has servers throughout the entire lobby. While most places closed early because they ran out of select items, this place managed to keep pouring the best drinks. Will was my bartender, and he did great. Wish they had a bigger beer selection, but definition definitely had every bottle of high-end alcohol you could think of. Will be back after the rest of the place works out the kinks.
We thought we would grab a couple of cokes and soak in the atmosphere. The cokes were in very small glasses and we were charged per drink for fountain drinks. It’s just ridiculous! Not to mention they were almost $5 each. Never again.
Restaurantji Recommends
Audrey was amazing!!! Great personality and made my experience awesome
Loading...