Subway
8201 CA-27 Suite A, Canoga Park
(818) 884-7411
Recent Reviews
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So bad on so many levels. 2 bad experiences at this location in a row. First time the bread was very stale, a complete waste, I didn't even finish the sandwich just threw it away. I gave them another chance a few weeks later. Both times, The person helping me did not know a word of english. That's a big problem in a business like subway where you have to give instructions on how you want your sandwich made.... On top of that, the tuna tasted weird and had a abnormal texture, I have had tuna at many other subways and its usually fine, this one though, it was weird. Also, I ordered a brocolli soup and she mumbled some words(no english) then went to the back for several minutes, comes back out with my soup.... I open it up its not even hot, barely luke warm and has a weird runny texture, very suspicious. Every subway has hot soup in the front where you can see it, she brings it out from the back and its very bad quality.... Never ever going back. Bad quality and terrible service with no english.
Atmosphere: 1
Food: 1
Service: 1
Staff at this subway tried to scam me out of coupons and promotions multiple times, acting confused and pretending the promotion “doesn’t go through”. I had to insist they try again each time. Aside from that, they are very stingy with ingredients and not very friendly to say the least. It is pretty clean though.
Atmosphere: 3
Food: 3
Service: 1
Combo number 7 can’t go wrong..
The bread not fresh and the steak meat to much salt and too much money ? and not good sandwich
Food: 1
This is the worst subway in the area.
Bad experience and bad customer service, bad attitude and bad management. The waiting in line is a nightmare... It's better if you go other one a couple blocks from there same street near to Sherman Way.
Atmosphere: 1
Food: 4
Service: 1
If the food wasn't good (which can be a hit or miss at Subway), then I'd rate this 1 star.
If you're going to order more than 1 sub in person, then expect to be there at least 20 minutes. The workers don't work as a team and, in effect, create an inefficient work environment. I know this personally since there were two ladies working, yet only one of them handled our order of 3 subs. She called the other worker for help, but she evidently didn't and went back to work on other matters rather than helping out and making our wait time exponentially longer. If that wasn't bad enough, the card reader malfunctioned or sisnt register the cars and created a huge mixup for no apparent reason.
I went again around a week later, thinking it might've been my bad luck, but it didn't seem to be the case. Not only was the wait time around the same for another 3 subs, but I had a coupon with me to save myself some money. Compensating the long wait for saving was worth it, I thought. I thought wrong. When scanning the coupon, the workers said it didn't work and it was redeemed or something which didn't make sense because I had just gotten it from the mail the day before. The lady was confused and didn't know what to do and called the other worker and dragged me, and the other person ordered a whole lot of time. In the end, they said that it must've been the scanner or something that must not work and just gave us a 10% discount. This would've been nice if it weren't for the coupon saving me around 50% of the meal if it had actually worked.
Overall, these two experiences have been mentally draining for me. For those wanting Subway, either online order or go to another location. This is NOT a good location, and I've learned my lesson.
Atmosphere: 3
Food: 4
Service: 1
The older male employee (I think his name is Melvin or Martin) has issues. He doesn't like his job for many reasons that I have noticed in the past. Today was the icing on the cake. I asked for extra veggies on my veggie patty sub and he put three extra olives. I asked for more and he said I can't. I asked why not. He mumbled a few words. I then said, I will pay extra if I have to. He said, there is no such thing like that. I was very upset. This was a first for me. I have never been told that at any subway I have ever visited. I will no longer go there. I will look for another subway.
Atmosphere: 1
Food: 2
Service: 1
This is one of the best Subway Stores I have visited. I am a regular here. They always have all selections of bread in stock. I love the way they prepare my Hot Pastrami footlong. They heat it twice to get the meat perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
Awful store. SUPER chintzy on ingredients. Have to ask to add more several times to get the same amount as other Subways offer regularly. Will never return to this location...go to others if possible.
Subway just isn't good. I bought a spicy Italian today, and meh... $10 for a meh sandwich.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
100% honestly the food is good but the short Hispanic looking lady took apart someone’s sandwich, because she wasn’t listing to them, and put it all back in the bins, to be served to someone else. She cross contaminated the cheese with the meats and the vegetables. If you’re highly allergic to something or vegan or vegetarian dont go here.
Atmosphere: 3
Food: 5
Service: 2
These subway got my brother
Food: 1
Awesome! They never get our order wrong, sandwiches are always made nice and exactly how we asked as well! We appreciate their service! Great location ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club Footlong Regular Sub
100% honestly the food is good but the short Hispanic looking lady took apart someone’s sandwich, because she wasn’t listing to them, and put it all back in the bins, to be served to someone else. She cross contaminated the cheese with the meats and the vegetables. If you’re highly allergic to something or vegan or vegetarian dont go here.
Atmosphere: 3
Food: 5
Service: 2
They trying to use less material, specially on steaks u feel like u eating a bread not a steak sandwich! The attitude of employees are so bad too! In the beginning they mentions if u want anything more or less its not possible and u only will get what sandwich contain on menu!! I mean what kind of subway it is?! They are totally disrespectful. Never try this branch again.
Atmosphere: 1
Food: 1
Service: 1
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