Chipotle Mexican Grill
1955 41st Ave, Capitola
(831) 295-6076
Recent Reviews
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Employee neglected to tell me that the entire store was “out” of sour cream until I had almost completed my entire order. If I wasn’t meeting someone here, I would have just walked out.
Atmosphere: 1
Food: 1
Service: 1
shitty service, staff is rude and miserable. also give very small portions like if it comes out there check
Atmosphere: 1
Food: 1
Service: 1
This used to be a great restaurant and we came here often. But starting a few years ago it began to go downhill and has simply continued to do so. To start, the food is very inconsistent… some days it tastes like there is no salt, other days it’s overly spicy, and sometimes they are out of the most basic ingredients. It’s like whoever is cooking and buying the ingredients has no idea what they are doing. If I order a vegetarian bowl online but they are out of fajita vaggies (a common occurrence) they will not give you extra or something else or deduct a dollar off your order. You just find out when you’re home they either got it wrong or ran out. Happens at least 75% of the time. Then there’s the portions. This depends entirely on who is serving the food that day… some are generous and others are super cheap. I cook a lot and know the price of quality food…. Conventional beans and rice are not expensive. Yet the serving they give you is typically very small to where you have to ask for extra/ a normal amount. I don’t understand this. Why the cheapness? The size of the salads, burritos, and bowls has gotten smaller over the years and the price has gone up. The hard shell tacos is still a decent value… for now.
Overall I really don’t enjoy eating at Chipotle anymore and find I simply do out of familiarity or convenience when in a pinch. But it’s not a particularly enjoyable experience.
Atmosphere: 3
Food: 2
Service: 3
Horrible service literally gave me half portions on everything the short black girl with bangs was mad rude and skimped on everything. This is why chipotle stock is down 30% the entire store was filthy too and it wasn’t even busy they just don’t clean
Atmosphere: 1
Food: 1
Service: 1
Health foods
Atmosphere: 5
Food: 5
Service: 5
The avocado was very brown it was not appetizing at all and food was not warm.
Atmosphere: 2
Food: 2
Service: 3
It's not authentic
Atmosphere: 1
Food: 1
Service: 1
went to Chipotle here. Everything has gone downhill over the last couple of years. food tasted ok, but portion was small for my bowl. I made an online order and the order was missing ingredients. not sure if they were just out or had missed it. When we went inside, they'd already locked one door and started putting chairs up and they were still open for more than an hour. I also had to wait an extra 10min because the order wasn't ready yet, probably because they were busy closing early instead of serving customers.
Atmosphere: 3
Food: 3
Service: 2
Door dashed a bowl and got significantly less than what i have before. Slightly cold i am only 5 mins away from Chipotle so ot shouldnt have been cold. Kicker is i used to ork at this location. And no fork or spoon re
Atmosphere: 2
Food: 4
Service: 2
Still super dirty, still trying to screw you on the portions, still the only place open past 9pm
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great Place! Good Portions, friendly staff. Would come back again 10/10
Atmosphere: 5
Food: 5
Service: 5
the chicken is not well cooked and the chips are always stale, been here a lot not just once’s.
Atmosphere: 1
Food: 3
Service: 1
The portions are not small but XS I would not recommend this place
This is my favorite fast food Mexican food
Capitola has a very very very bad services
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