Quiet soothing environment with exceptional customer service. Very polite cashiers and the food made me have flashbacks of my childhood eating at DQ with my family. Management is doing all the right things! Great Job Team DQ!
Goro Yamahita
Friday, stopped in for a Orange Julius but menu has changed. Dairy Queen has a flavor that is similar to the 50/50, Dreamsicle of old times. Tasty, but wanted the Orange Julius.
Janice Weikal
Love the dipped cones and blizzard
Olivia
Average Dairy Queen, good location since it’s right next to Capitola. Honestly way too pricy, same price as actual ice cream shops. Don’t go out of your way to go here, there’s a cool ice cream shops in downtown Capitola.
Rene Calles
It is unfortunate to arrive at a restaurant and have the bathroom denied, and it is even more unfortunate to know that it is in ruins and they are not doing anything to fix it. Will the city be aware of this?
Nicole Steinert
So crazy expensive !!! Vanilla soft-serve tasted of nothing.
The A
Very expensive mini Blizzard. $7+ for the smallest. Better to get a meal that includes the slightly larger Blizzard and throw the burger away.
Atmosphere: 2
Food: 4
Service: 3
L
Food was super over priced! A meal for two comes out to around $60. The service was pretty quick, but no amount if customer service can back up these prices.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: French Fries, Chicken Strips, Cheeseburger
Victoria Pasquinelli
Pretty bad service at the window, paid for extra fudge, didn't get it. And our blizzards were served right side up, when they are supposed to be served upside down or they are free. The guy said "oh they have whip cream..." Never again..
Atmosphere: 3
Food: 2
Service: 1
edgar vasquez
Manager was drilling the young ppl working there because of a mistake that was made at drive threw. All the workers were humble and polite , She should freshen up on How to handle people and not blow up on them in front on customers .
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: French Fries, Chicken Strip Combo
I’m deeply disappointed with my recent visit to this Dairy Queen. The behavior of the staff was not only disrespectful but also alarmingly unprofessional. I experienced what I can only describe as racially biased treatment. From the moment I entered, it was clear that I was being singled out and treated differently because of my appearance.
This kind of behavior is completely unacceptable in any establishment, especially one that should be welcoming to all. I sincerely hope that the management takes immediate action to address this issue, ensuring that all customers receive the respect and fair treatment they deserve.
Atmosphere: 1
Food: 1
Service: 1
Frank Perez
It's still one of the best places for a burger, shake, or some ice cream, and they even offer ice cream cakes. The staff was great, and the food was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Strip Basket, Kids Hamburger
Jaime Acosta
I LOVE ICE CREAM!
Atmosphere: 5
Food: 5
Service: 5
marc schnell
Absolutely horrible service. They had a $7 meal deal posted in the windows, and at both the drive-thru and in-person ordering menus. This $7 meal deal said nothing about any exclusions. We were informed when we ordered them, that they would not honor that meal deal after 4:00 p.m.. . I inform them that a posted sign meant they had to honor a price, to which he asked his manager, and the manager said no. This manager was too busy sitting in the corner chatting with his buddies to even come over and assist. I have pictures of these signs, and they said and absolutely nothing about any time frame. We left without eating at the restaurant after the condescending workers were laughing about us wanting something they wouldn't sell us.
Quiet soothing environment with exceptional customer service. Very polite cashiers and the food made me have flashbacks of my childhood eating at DQ with my family. Management is doing all the right things!
Great Job Team DQ!
Friday, stopped in for a Orange Julius but menu has changed. Dairy Queen has a flavor that is similar to the 50/50, Dreamsicle of old times. Tasty, but wanted the Orange Julius.
Love the dipped cones and blizzard
Average Dairy Queen, good location since it’s right next to Capitola. Honestly way too pricy, same price as actual ice cream shops. Don’t go out of your way to go here, there’s a cool ice cream shops in downtown Capitola.
It is unfortunate to arrive at a restaurant and have the bathroom denied, and it is even more unfortunate to know that it is in ruins and they are not doing anything to fix it. Will the city be aware of this?
So crazy expensive !!! Vanilla soft-serve tasted of nothing.
Very expensive mini Blizzard. $7+ for the smallest. Better to get a meal that includes the slightly larger Blizzard and throw the burger away.
Atmosphere: 2
Food: 4
Service: 3
Food was super over priced! A meal for two comes out to around $60. The service was pretty quick, but no amount if customer service can back up these prices.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: French Fries, Chicken Strips, Cheeseburger
Pretty bad service at the window, paid for extra fudge, didn't get it. And our blizzards were served right side up, when they are supposed to be served upside down or they are free. The guy said "oh they have whip cream..." Never again..
Atmosphere: 3
Food: 2
Service: 1
Manager was drilling the young ppl working there because of a mistake that was made at drive threw. All the workers were humble and polite , She should freshen up on How to handle people and not blow up on them in front on customers .
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: French Fries, Chicken Strip Combo
Restaurantji Recommends
Awesome people and food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Oreo, Rings, Ice Cream Cake, Kids Hamburger, Banana Split
I’m deeply disappointed with my recent visit to this Dairy Queen. The behavior of the staff was not only disrespectful but also alarmingly unprofessional. I experienced what I can only describe as racially biased treatment. From the moment I entered, it was clear that I was being singled out and treated differently because of my appearance.
This kind of behavior is completely unacceptable in any establishment, especially one that should be welcoming to all. I sincerely hope that the management takes immediate action to address this issue, ensuring that all customers receive the respect and fair treatment they deserve.
Atmosphere: 1
Food: 1
Service: 1
It's still one of the best places for a burger, shake, or some ice cream, and they even offer ice cream cakes. The staff was great, and the food was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Strip Basket, Kids Hamburger
I LOVE ICE CREAM!
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrible service. They had a $7 meal deal posted in the windows, and at both the drive-thru and in-person ordering menus. This $7 meal deal said nothing about any exclusions. We were informed when we ordered them, that they would not honor that meal deal after 4:00 p.m.. . I inform them that a posted sign meant they had to honor a price, to which he asked his manager, and the manager said no. This manager was too busy sitting in the corner chatting with his buddies to even come over and assist. I have pictures of these signs, and they said and absolutely nothing about any time frame. We left without eating at the restaurant after the condescending workers were laughing about us wanting something they wouldn't sell us.
Atmosphere: 1
Food: 1
Service: 1
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