We stop in for Breakfast yesterday on our Vacation. Let me tell you the food and service was phenomenal the last time we ate at IHOP when we were on vacation in Tahoe the food was cold and they’re busy. Thanks again ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Amy Pauly
Crepes were dry, very dry and no taste.
Atmosphere: 4
Food: 3
Service: 4
Will Giacinto
This was the cleanest ihop, with the best tasting food, that I have been in since I was a child. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Manideep Akula
worst ihop meal ever
Atmosphere: 2
Food: 1
Service: 1
Damaris Guevara
Brought my family (0f 6) in for breakfast but were completely ignored. We sat in the waiting area over 15 min waiting to be at least acknowledged or be seated but were not even acknowledged by any of the workers (mind you we were the only ones waiting). Then a couple walks in and the hostess walks right up to them and gives them a table. I then proceed to stand right in front of the podium and every waitress/waiter including hostess again continue to ignore us walking back and fourth past us. The restaurant was not busy at all there was many tables available it was obvious they choose not to help us. We are from out of state and were driving through and it seems like we were being discriminated for whatever reason. I’ve worked in the customer service field for over 20 years and I have NEVER had to walk out of a restaurant or place for SERVE REFUSAL. Customer perception is huge in the food and retail industry and this location might want to start considering this on a day to day basis!
Family Oviedo
Will try this place again
Atmosphere: 5
Food: 5
Service: 5
Karina Munoz
The French toast was really good and the service was great there was only one server we got there around 7am and shes fast and was amazing
Atmosphere: 5
Food: 5
Service: 5
Remaq Tecnologias
So good omelets
Atmosphere: 5
Food: 5
Service: 5
Anthony Gonzalez
I’ve always loved the IHOP brand but honestly, this place is just a terrible example of one. Same menu items and the people seem nice but that’s all the positives.
Places too small for how popular IHOP is. That means insane wait times on the weekend and in summer in general. They don’t pick up their phone and they lag with online orders. They were out of sugar for coffee and the waitress only made a slight effort to find some more which she couldn’t. Not end of the world, but gave an accurate impression of this IHOP.
Something I want to mention, this IHOP had numerous groups who pushed “customer satisfaction” to the limit. I mean, they were seated already done with their food when I got there, I waited to be seated over 30 minutes (party of 1), finally got seated, and by the time I ordered my food, ate, and paid my bill, those groups were STILL there! Not eating or anything literally just sitting there while people complaining that their expected wait time just to be seated was now over an hour.
I’ve never experienced this at an IHOP, and I’m not sure if IHOP has a policy on this. I mean, I’m all for people enjoying their time when they pay money, but there must be a limit at some point. I have politely been asked for my table in the past for other restaurants (not IHOP) when it was clear I was finished with my meal because they were really busy. That specific restaurant DID have a posted time limit policy, which was very fair. But like I said, I’ve never experienced people hogging table time like that at an IHOP but I must point out that there was no effort to collect the table from those groups from the staff.
Atmosphere: 2
Food: 5
Service: 1
Cs Ms
For train restaurants not bad atmosphere is nice Foods okay service is great for some fruit grapes decent for what I paid for
Edit #2: I got a generic response saying that I should go to their link and franchisee will follow up. So, I went to the link, filled out their quick survey and haven't heard from them since then. It's been a week. I looked over some of the other recent negative reviews and most of them mention oily nasty food. The response from IHOP is the same as to my review -- a generic copy-paste. It's a shame... the first couple of visits were awesome and something clearly has gone wrong with this location.
Edit #1: Our family's first two visits were great. You can see my old review below. However, after two more visits, I can no longer recommend this place.
During our third visit, we waited a very long time to be sat down, even though it was not busy, lots of tables were empty and staff were just sitting and chatting at a few corner tables. Maybe they had a staff meeting... not sure. It took a long time to get our food and my burger tasted very stale and everyone's food was very greasy. We were out of drinks halfway through our meals and our waiter never came by to check up on us during our dining session.
On our fourth visit, the place was not busy either and we sat down pretty quickly. However, it took about 15 minutes for anyone to come by to take our order. It took about 40 minutes to get our food. Everyone's food was so gross and greasy that most of us couldn't even finish it. I felt very sick afterwards from all the grease. My daughter couldn't even finish half of her pancakes because grease or oil was sipping out of them. When I went to the bathroom, I observed two of the employees do their business and then walk out without washing their hands. Disgusting. Lastly, the place was absolutely filthy, with food all over the floor. Before we sat down, I had to brush off food from my chair and table.
Old review: Very good food. Lots of selection and tastes great. I've been here with my family for lunch and dinner, so far, and both times were great. Service is pretty decent -- wait times are not long and they're attentive.
Atmosphere: 1
Food: 1
Service: 1
Thomas Gaide
Was on a motorcycle ride and decided to go to IHOP
S
Clean and bright interior. Wait staff was incredibly friendly!
We stop in for Breakfast yesterday on our Vacation. Let me tell you the food and service was phenomenal the last time we ate at IHOP when we were on vacation in Tahoe the food was cold and they’re busy. Thanks again ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Crepes were dry, very dry and no taste.
Atmosphere: 4
Food: 3
Service: 4
This was the cleanest ihop, with the best tasting food, that I have been in since I was a child. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
worst ihop meal ever
Atmosphere: 2
Food: 1
Service: 1
Brought my family (0f 6) in for breakfast but were completely ignored. We sat in the waiting area over 15 min waiting to be at least acknowledged or be seated but were not even acknowledged by any of the workers (mind you we were the only ones waiting). Then a couple walks in and the hostess walks right up to them and gives them a table. I then proceed to stand right in front of the podium and every waitress/waiter including hostess again continue to ignore us walking back and fourth past us. The restaurant was not busy at all there was many tables available it was obvious they choose not to help us. We are from out of state and were driving through and it seems like we were being discriminated for whatever reason. I’ve worked in the customer service field for over 20 years and I have NEVER had to walk out of a restaurant or place for SERVE REFUSAL.
Customer perception is huge in the food and retail industry and this location might want to start considering this on a day to day basis!
Will try this place again
Atmosphere: 5
Food: 5
Service: 5
The French toast was really good and the service was great there was only one server we got there around 7am and shes fast and was amazing
Atmosphere: 5
Food: 5
Service: 5
So good omelets
Atmosphere: 5
Food: 5
Service: 5
I’ve always loved the IHOP brand but honestly, this place is just a terrible example of one. Same menu items and the people seem nice but that’s all the positives.
Places too small for how popular IHOP is. That means insane wait times on the weekend and in summer in general. They don’t pick up their phone and they lag with online orders. They were out of sugar for coffee and the waitress only made a slight effort to find some more which she couldn’t. Not end of the world, but gave an accurate impression of this IHOP.
Something I want to mention, this IHOP had numerous groups who pushed “customer satisfaction” to the limit. I mean, they were seated already done with their food when I got there, I waited to be seated over 30 minutes (party of 1), finally got seated, and by the time I ordered my food, ate, and paid my bill, those groups were STILL there! Not eating or anything literally just sitting there while people complaining that their expected wait time just to be seated was now over an hour.
I’ve never experienced this at an IHOP, and I’m not sure if IHOP has a policy on this. I mean, I’m all for people enjoying their time when they pay money, but there must be a limit at some point. I have politely been asked for my table in the past for other restaurants (not IHOP) when it was clear I was finished with my meal because they were really busy. That specific restaurant DID have a posted time limit policy, which was very fair. But like I said, I’ve never experienced people hogging table time like that at an IHOP but I must point out that there was no effort to collect the table from those groups from the staff.
Atmosphere: 2
Food: 5
Service: 1
For train restaurants not bad atmosphere is nice Foods okay service is great for some fruit grapes decent for what I paid for
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Went to Aptos,...great service. Lots of food.
Atmosphere: 5
Food: 5
Service: 5
Normally good, quick, and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Edit #2:
I got a generic response saying that I should go to their link and franchisee will follow up. So, I went to the link, filled out their quick survey and haven't heard from them since then. It's been a week. I looked over some of the other recent negative reviews and most of them mention oily nasty food. The response from IHOP is the same as to my review -- a generic copy-paste. It's a shame... the first couple of visits were awesome and something clearly has gone wrong with this location.
Edit #1:
Our family's first two visits were great. You can see my old review below. However, after two more visits, I can no longer recommend this place.
During our third visit, we waited a very long time to be sat down, even though it was not busy, lots of tables were empty and staff were just sitting and chatting at a few corner tables. Maybe they had a staff meeting... not sure. It took a long time to get our food and my burger tasted very stale and everyone's food was very greasy. We were out of drinks halfway through our meals and our waiter never came by to check up on us during our dining session.
On our fourth visit, the place was not busy either and we sat down pretty quickly. However, it took about 15 minutes for anyone to come by to take our order. It took about 40 minutes to get our food. Everyone's food was so gross and greasy that most of us couldn't even finish it. I felt very sick afterwards from all the grease. My daughter couldn't even finish half of her pancakes because grease or oil was sipping out of them. When I went to the bathroom, I observed two of the employees do their business and then walk out without washing their hands. Disgusting. Lastly, the place was absolutely filthy, with food all over the floor. Before we sat down, I had to brush off food from my chair and table.
Old review:
Very good food. Lots of selection and tastes great. I've been here with my family for lunch and dinner, so far, and both times were great. Service is pretty decent -- wait times are not long and they're attentive.
Atmosphere: 1
Food: 1
Service: 1
Was on a motorcycle ride and decided to go to IHOP
Clean and bright interior. Wait staff was incredibly friendly!
Loading...