Worst McDonald's on the west coast. Constantly messing us orders. Food prepared poorly. Fries always undercooked. Sodas are thinned out. Inside of location is always dirty. Even though they get paid more than skilled cooks hourly they don't care a single bit about doing their jobs good and right. Whoever the franchise owner is needs loose it and give it to someone else. New owner needs to come in and clean house.
Atmosphere: 1
Food: 1
Service: 1
Neil Thedorff
Can't tell you about the food because the employees didn't come to the front. Employees were much more attentive before the $20 minimum wage in CA. It doesn't make sense.
Service: 1
Roberta Gigi Gray Carr
I don't know what I was thinking going there for a sausage muffin
It's weird ordering from a machine
I felt like crap the rest of the day.
Atmosphere: 1
Food: 3
Service: 1
Noelle Murphy
The food and service was just like most McDonald’s. But when I was sitting waiting for my order, an employee that was mopping the floor in another area, decided to pull the mop and bucket over next to the table where I was sitting and began to mop the floor (almost directly under my feet-I felt like needed to left up my legs and feet so they could mop underneath!) Made me very uncomfortable Also they don’t have a drive through window and there wasn’t any lights in the parking lot in the back of the restaurant (not really safe!)’
Atmosphere: 3
Food: 4
Service: 4
fiona madrid
Ordered, got home, and my mccrispy didn’t have a chicken cutlet in it. I called and they didn’t answer. Called again and pretended they were a different restaurant.
Atmosphere: 1
Food: 1
Service: 1
Carol Smith
This review was for the McDonalds in South San Francisco, on El Camino Real, NOT the one on 41st Ave., Capitola. My fish sandwich could have been a left over that was re-deep fried. Talk about shoe leather. I couldn't finish the second bite. I can't even give it one star. The service was good. guess I'm back to boycotting McDonalds.
Atmosphere: 4
Service: 5
Richard Junior
Good deals
Atmosphere: 5
Food: 5
Service: 3
Jazz
Why do these locations say they are 24 hours online but in reality they are not? Doesn't make sense. Its already hard being nightshift not being able to get anything during the day but the internet lies to me when I want to at 3am. Update the times open or change it to open to stop confusing people.
Cat Lover
quarter pounders are supposed to be cooked fresh says they're advertising and this location obviously precooks them and they're just sitting there they might reheat them also which makes them even worse but they're never fresh. And when you're paying 16 to $20 a meal you would expect they would actually follow what corporate tells them to do. DO NOT ATTEMPT TO GET FOOD FROM HERE ON A WEDNESDAY NIGHT. There's a man and a woman that work on Wednesday nights It happened to me two Wednesdays in a row... And they play jokes on the phone, They call her customers stupid, there's a guy that barely speaks English claims he's a manager and he called me stupid and called me a liar on the phone They didn't make my food at all... The delivery person was there for 45 minutes waiting and they just basically decided not to make my food. And then when I called the first time they lied and said there was no one in there there was no delivery person there but the person took a photo of themselves standing at the counter and all the customers in there. Then a girl answers and she sounds like she's drunk or high. That was last Wednesday and I tried tonight to order again and I go oh no it's a Wednesday when I realized how long the order was taking and it said it was delayed which is never happens... And then I realize it was Wednesday so it was the same people working... And the guy answers and he starts screaming and calling me stupid and a liar for some strange reason. Maybe mistaken me for someone else? I don't think you're supposed to be abusing your customers. He hung up on me three times I kept calling back. Then the gal answered and she said it was Taco Bell when she answered and once again sounding like she's drunk or high or both. I'm a regular customer and I don't understand how this is tolerated and why the owner hasn't been notified or doesn't do anything about it I honestly thought they would have been fired for the fiasco last week but no they're still there and they're even worse. Why are they employed to work with the public when they act this way. They don't even make the food at all and then they abuse the customers.
Large fries are never full! They now cost over $6. How hard is it to fill up the fries? This has happened 6 or more times in a row. It is the usual way they do things here. They are never very fresh either.
McDonald’s serves the same thing at each restaurant every single time. It always tastes just the way it always has. That’s why you go to McDonald’s. No surprises. Same food, same taste. One of my favorite places.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Sausage Mcmuffin
Aaron Lee
They don’t have a drive thru and definitely isn’t open 24 hrs. Was here 12:30am friday and they were closed
Atmosphere: 1
Food: 3
Service: 1
S D
claims to be open 24 hours but was closed at midnight. small problem but i just hate liars!
Cesar Ramirez
The people who is working there is so nice and they have a lot options to do every order from the restaurant hamburgers
Very clean and helpful staff
Atmosphere: 4
Food: 4
Service: 5
Worst McDonald's on the west coast. Constantly messing us orders. Food prepared poorly. Fries always undercooked. Sodas are thinned out. Inside of location is always dirty. Even though they get paid more than skilled cooks hourly they don't care a single bit about doing their jobs good and right. Whoever the franchise owner is needs loose it and give it to someone else. New owner needs to come in and clean house.
Atmosphere: 1
Food: 1
Service: 1
Can't tell you about the food because the employees didn't come to the front.
Employees were much more attentive before the $20 minimum wage in CA.
It doesn't make sense.
Service: 1
I don't know what I was thinking going there for a sausage muffin
It's weird ordering from a machine
I felt like crap the rest of the day.
Atmosphere: 1
Food: 3
Service: 1
The food and service was just like most McDonald’s. But when I was sitting waiting for my order, an employee that was mopping the floor in another area, decided to pull the
mop and bucket over next to the table where I was sitting and began to mop the floor (almost directly under my feet-I felt like needed to left up my legs and feet so they could mop underneath!) Made me very uncomfortable
Also they don’t have a drive through window and there wasn’t any lights in the parking lot in the back of the restaurant (not really safe!)’
Atmosphere: 3
Food: 4
Service: 4
Ordered, got home, and my mccrispy didn’t have a chicken cutlet in it. I called and they didn’t answer. Called again and pretended they were a different restaurant.
Atmosphere: 1
Food: 1
Service: 1
This review was for the McDonalds in South San Francisco, on El Camino Real, NOT the one on 41st Ave., Capitola.
My fish sandwich could have been a left over that was re-deep fried. Talk about shoe leather. I couldn't finish the second bite. I can't even give it one star. The service was good. guess I'm back to boycotting McDonalds.
Atmosphere: 4
Service: 5
Good deals
Atmosphere: 5
Food: 5
Service: 3
Why do these locations say they are 24 hours online but in reality they are not? Doesn't make sense. Its already hard being nightshift not being able to get anything during the day but the internet lies to me when I want to at 3am. Update the times open or change it to open to stop confusing people.
quarter pounders are supposed to be cooked fresh says they're advertising and this location obviously precooks them and they're just sitting there they might reheat them also which makes them even worse but they're never fresh. And when you're paying 16 to $20 a meal you would expect they would actually follow what corporate tells them to do.
DO NOT ATTEMPT TO GET FOOD FROM HERE ON A WEDNESDAY NIGHT. There's a man and a woman that work on Wednesday nights It happened to me two Wednesdays in a row... And they play jokes on the phone, They call her customers stupid, there's a guy that barely speaks English claims he's a manager and he called me stupid and called me a liar on the phone They didn't make my food at all... The delivery person was there for 45 minutes waiting and they just basically decided not to make my food. And then when I called the first time they lied and said there was no one in there there was no delivery person there but the person took a photo of themselves standing at the counter and all the customers in there. Then a girl answers and she sounds like she's drunk or high. That was last Wednesday and I tried tonight to order again and I go oh no it's a Wednesday when I realized how long the order was taking and it said it was delayed which is never happens... And then I realize it was Wednesday so it was the same people working... And the guy answers and he starts screaming and calling me stupid and a liar for some strange reason. Maybe mistaken me for someone else? I don't think you're supposed to be abusing your customers. He hung up on me three times I kept calling back. Then the gal answered and she said it was Taco Bell when she answered and once again sounding like she's drunk or high or both.
I'm a regular customer and I don't understand how this is tolerated and why the owner hasn't been notified or doesn't do anything about it I honestly thought they would have been fired for the fiasco last week but no they're still there and they're even worse. Why are they employed to work with the public when they act this way. They don't even make the food at all and then they abuse the customers.
Large fries are never full! They now cost over $6. How hard is it to fill up the fries?
This has happened 6 or more times in a row. It is the usual way they do things here. They are never very fresh either.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
McDonald’s serves the same thing at each restaurant every single time. It always tastes just the way it always has. That’s why you go to McDonald’s. No surprises. Same food, same taste. One of my favorite places.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Sausage Mcmuffin
They don’t have a drive thru and definitely isn’t open 24 hrs. Was here 12:30am friday and they were closed
Atmosphere: 1
Food: 3
Service: 1
claims to be open 24 hours but was closed at midnight. small problem but i just hate liars!
The people who is working there is so nice and they have a lot options to do every order from the restaurant hamburgers
Atmosphere: 5
Food: 5
Service: 5
It is a McDonald's 🤷♂️
Atmosphere: 4
Food: 4
Service: 4
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