Celebrating 15 years anniversary- asked for a romantic setting. We are loving parents and grandparents but would have loved to have a quiet time but instead they seated us all around big families with children đ food is ok for the price. Restaurant and surrounding was good! And a surcharge on the bill? Waiter said they never see any of that surcharge money!
Diane
Romantic atmosphere with classic charm. Menu selection very diverse and food was excellent. Bree our server was very attentive.
Stan
Fabulous! We had seen some posts and it looked like an idyllic setting but the pictures do not do it justice. Food was phenomenal. Service was great. Overall a great dining experience.
Monika
Shadowbrook continues to be a gem. The whole experience is a delight; the location, the view, the tram, a balanced menu and friendly service. The artichoke soup was delicious, we enjoyed the seared ahi's dipping sauces, you cant go wrong with the prime rib and the special of wagyu NY steak was really yummy. But the dessert menu is too standard, it would be nice to see something a bit more exiting. And don't miss the weekly wine bottle specials, we had a Maggio Petit Sirah, what a find!
Jannette
My husband's filet was a VERY thin slice of meat which was served raw (not medium as ordered) and when given back to cook more was returned well-done Additionally, a woman became VERY irate and began yelling which was very uncomfortable - our understanding was she was âcut offâ and was upset about it
Edith
A local institution for special occasions for the last three quarters of a century, Shadowbrook consistently delivers. It's especially gorgeous during the holiday season, with every room warm and festive. The hosts were so cheerful and friendly - especially Gabrielle! Our server Andrew was also top notch - authentically welcoming and very knowledgeable - steered us in a couple of unexpected directions that were DELICIOUS. This restaurant doesn't need more positive reviews but I'm happy to add my accolades to the mix. If you haven't been in awhile, go visit!
Natalia
The server we had was very unprofessional as well as the manager. The manager was the worst. He only came by when there was an issue to make up some excuse that was not true because he never came by to even check on us the entire time. The issue was they cut my friend off on her bday after only having two drinks with her dinner in a two hour period. I worked in the industry and know that is not ok. 1 drink per hour with lots of food is absolutely acceptable. She was completely fine. Not showing any signs of intoxication. The whole situation was uncalled for and the waitress was unprofessional saying it was her second day and she didn't want to serve her. Didn't make any sense. That's not a reason to cut someone off They do not care about the customers. We spent $400 at this restaurant to be treated so horribly. If anything goes wrong while you're there dont expect to be treated with any kindness or compensation. If you go for a bday they don't celebrate you or make you feel special. They don't have a free bday dessert if you are someone that likes to have one on their special day. We went for my friend's 40th bday and had the worst experience ever.
James
Absolutely incredible! Food was delicious, the waiter was very knowledgeable and friendly!
Kathryn Roman
This restaurant is AMAZING! Hands down the best food I have ever gotten. The steak was cooked to perfection and you can tell the meat was not a cheap piece. I highly recommend! The only part that was disappointing was the cable car was not working however they called to let us know that ahead of time. The ambience here is 10/10!
Atmosphere: 5
Food: 5
Service: 5
Mannie Palberto
This is one of the prettiest restaurants in California. The service is also pretty attentive. The food could be more flavorful, however.
We had a good time, the food is solid - every dish we ordered was of high quality. My ribeye steak was perfectly made with a nice crust and still medium rare in the middle Our waiter was very good, responsive, caring and effective
One thing that you do want to take into consideration, the restaurant is much lower than the street level, they usually have a tram that takes you down but we were unlucky as it wasnât working on the day, going down wasnât the issue but coming up after good food and drinks was a different story
I will certainly recommend going - it was a very good experience
Atmosphere: 4
Food: 4
Service: 4
Mae Bachelier-Nankoo
Absolutely magical experience and food. This restaurant has to be the most beautiful restaurant I have ever been too. The food is just as amazing, every bite I was blown away. Their cuts of beef are quality, perfectly done, melt in your mouth.
Atmosphere: 5
Food: 5
Service: 5
Tait Thorvund
I genuinely don't understand how an underwhelming restaurant such as this could receive positive reviews. The service was the worst ive ever experienced and the food was worse. when i ordered a medium prime rib, I expected a medium prime rib. Instead what I received was what looked like a raw slab of meat. ALL this restaurant has to offer is a shitty elevator ride. the food is awful and the service is worse
Atmosphere: 1
Food: 1
Service: 1
Cameron Foster
The staff members were very attentive and very friendly and also were knowledgeable on the items from the menu. Then there was the building itself which was beautiful and lively, it was very well built and had such a variety of room/section styles that were unique and still tied into eachother very well. And lastly the food was delicious and tender and was very well plated and came from kitchen to table in a very timely manner, we went for our wedding anniversary and will make it our official anniversary day experience. Highly Recommended.
Atmosphere: 5
Food: 5
Service: 5
Jim Drake
This is an awesome place to stop and eat. Our server Jacob made the experience even better with his positive attitude and willingness to guide us through the menu. The beer is good and the food tasty. The trip from the parking lot to the restaurant you can't miss. If in the area you gotta stop in and have a bite to eat and a cold adult beverage.
Celebrating 15 years anniversary- asked for a romantic setting. We are loving parents and grandparents but would have loved to have a quiet time but instead they seated us all around big families with children đ food is ok for the price. Restaurant and surrounding was good! And a surcharge on the bill? Waiter said they never see any of that surcharge money!
Romantic atmosphere with classic charm. Menu selection very diverse and food was excellent. Bree our server was very attentive.
Fabulous! We had seen some posts and it looked like an idyllic setting but the pictures do not do it justice. Food was phenomenal. Service was great. Overall a great dining experience.
Shadowbrook continues to be a gem. The whole experience is a delight; the location, the view, the tram, a balanced menu and friendly service. The artichoke soup was delicious, we enjoyed the seared ahi's dipping sauces, you cant go wrong with the prime rib and the special of wagyu NY steak was really yummy. But the dessert menu is too standard, it would be nice to see something a bit more exiting. And don't miss the weekly wine bottle specials, we had a Maggio Petit Sirah, what a find!
My husband's filet was a VERY thin slice of meat which was served raw (not medium as ordered) and when given back to cook more was returned well-done Additionally, a woman became VERY irate and began yelling which was very uncomfortable - our understanding was she was âcut offâ and was upset about it
A local institution for special occasions for the last three quarters of a century, Shadowbrook consistently delivers. It's especially gorgeous during the holiday season, with every room warm and festive. The hosts were so cheerful and friendly - especially Gabrielle! Our server Andrew was also top notch - authentically welcoming and very knowledgeable - steered us in a couple of unexpected directions that were DELICIOUS. This restaurant doesn't need more positive reviews but I'm happy to add my accolades to the mix. If you haven't been in awhile, go visit!
The server we had was very unprofessional as well as the manager. The manager was the worst. He only came by when there was an issue to make up some excuse that was not true because he never came by to even check on us the entire time. The issue was they cut my friend off on her bday after only having two drinks with her dinner in a two hour period. I worked in the industry and know that is not ok. 1 drink per hour with lots of food is absolutely acceptable. She was completely fine. Not showing any signs of intoxication. The whole situation was uncalled for and the waitress was unprofessional saying it was her second day and she didn't want to serve her. Didn't make any sense. That's not a reason to cut someone off They do not care about the customers. We spent $400 at this restaurant to be treated so horribly. If anything goes wrong while you're there dont expect to be treated with any kindness or compensation. If you go for a bday they don't celebrate you or make you feel special. They don't have a free bday dessert if you are someone that likes to have one on their special day. We went for my friend's 40th bday and had the worst experience ever.
Absolutely incredible! Food was delicious, the waiter was very knowledgeable and friendly!
This restaurant is AMAZING! Hands down the best food I have ever gotten. The steak was cooked to perfection and you can tell the meat was not a cheap piece. I highly recommend! The only part that was disappointing was the cable car was not working however they called to let us know that ahead of time. The ambience here is 10/10!
Atmosphere: 5
Food: 5
Service: 5
This is one of the prettiest restaurants in California. The service is also pretty attentive. The food could be more flavorful, however.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
We had a good time, the food is solid - every dish we ordered was of high quality.
My ribeye steak was perfectly made with a nice crust and still medium rare in the middle
Our waiter was very good, responsive, caring and effective
One thing that you do want to take into consideration, the restaurant is much lower than the street level, they usually have a tram that takes you down but we were unlucky as it wasnât working on the day, going down wasnât the issue but coming up after good food and drinks was a different story
I will certainly recommend going - it was a very good experience
Atmosphere: 4
Food: 4
Service: 4
Absolutely magical experience and food. This restaurant has to be the most beautiful restaurant I have ever been too. The food is just as amazing, every bite I was blown away. Their cuts of beef are quality, perfectly done, melt in your mouth.
Atmosphere: 5
Food: 5
Service: 5
I genuinely don't understand how an underwhelming restaurant such as this could receive positive reviews. The service was the worst ive ever experienced and the food was worse. when i ordered a medium prime rib, I expected a medium prime rib. Instead what I received was what looked like a raw slab of meat. ALL this restaurant has to offer is a shitty elevator ride. the food is awful and the service is worse
Atmosphere: 1
Food: 1
Service: 1
The staff members were very attentive and very friendly and also were knowledgeable on the items from the menu. Then there was the building itself which was beautiful and lively, it was very well built and had such a variety of room/section styles that were unique and still tied into eachother very well. And lastly the food was delicious and tender and was very well plated and came from kitchen to table in a very timely manner, we went for our wedding anniversary and will make it our official anniversary day experience. Highly Recommended.
Atmosphere: 5
Food: 5
Service: 5
This is an awesome place to stop and eat. Our server Jacob made the experience even better with his positive attitude and willingness to guide us through the menu. The beer is good and the food tasty. The trip from the parking lot to the restaurant you can't miss. If in the area you gotta stop in and have a bite to eat and a cold adult beverage.
Atmosphere: 5
Food: 5
Service: 5
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