Wetzel's Pretzels

1855 41st Ave #R11, Capitola
(831) 515-7285

Recent Reviews

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Seony

The people who work here and manage this location are horrendous
They suck and they suck at making pretzels imagine that!

Alexa Arias

The owner is such a rude person, I stopped coming here months because he yelled at my mother in law and today I was yelled at. At first I thought I was over thinking him yelling at me until a friend behind me told me that was weird that he yelled at you. Do not recommend.

Missy

Cashier isn’t very friendly, they don’t greet you just stare at you like you’ve bothered them, rude and prices are not up to date. Food tasted fine, portions suck for the price.

Arie

Way to pricey for me this is more of a splurge if I get it. Are pretzels hard to make ?

Atmosphere: 1

Food: 4

Service: 1

Debbie Carson

Usually a must-have for me when I go to the mall, but yesterday the pretzel bits were not only stale, there were at least 6 that had been bitten in half in the bag! At first, I thought maybe I had bitten one in half, but, looking further, I saw many further in the bag. I am completely disgusted that I ate any of these and will not return.

Atmosphere: 4

Food: 1

Service: 1

Aaliyah Cokley

I cannot understand how two orders of pepperoni pretzel bites adds up to 28$. On top of that, you can’t even see what the hell we ordered on our receipt, it’s as if he made up his own number to charge us with. He tried saying they were 12$ but the menu says 10.99??? I still don’t see how that adds up to 28$. Scamming and taking advantage of customers

Atmosphere: 1

Food: 2

Service: 1

R L

Came to the mall for a stroll and brought my mother to get a pretzel and the man behind the counter was so rude for literally no reason. He had such a bad attitude. He was darker complexion I think middle eastern or indian. Definitely won’t be stopping by there ever again. He also threw our order on the counter after and yelled “NEXT”. Overall just a weird experience.

Atmosphere: 1

Food: 3

Service: 1

Charles Vaske

This is a really awful experience all around. The cinn-a-bitz are the toughest, driest, worst sort of pretzel you will ever encounter. The staff is extremely unfriendly, and if you need something like a napkin, be prepared to beg. Prices are also unbelievable, $6 for a cup of mediocre lemonade is outrageous.

Atmosphere: 2

Food: 1

Service: 2

kiiweei

For years the men working here have been labeled by everyone I know as creepy, i watch girls walk by their store and they stare at them up and down, and watch them from the moment they see them to the moment they are out of sight. every girl that passes by. ordering from here feels so uncomfortable and it has been for years. they are so focused on staring you up and down that they give you your order wrong. i tried to sit and eat but they STARED the whole time. a response from the owner of an old review saying the same thing says they would have this resolved but lol they never will. it has been the same guys doing this for over 5 years. also its too pricey for them to be staring at you and getting your order wrong.

Julian Valenzuela

best people ever

erick pahn

TOP TIER. ong this is the best wetzel pretzel on my turf.

lechain lechain

The man was nice and I got my free pretzel for pretzel day. I am happy thank you.

Laura Chain

The man was nice and I got my free pretzel for pretzel day. I am happy thank you.

william “Bill” beasley

Literally the most disgusting lemonade ever and when we mentioned it to the employees working there they tasted it and said it was fantastic. Their pretzels are overcooked as well. I absolutely will never go back to this place and strongly suggest no one go there either. They didn't even offer a refund for crying out loud.

Brian Albert

Every time I have gone to this stand the service has been great! Very nice staff, great food, and a clean work place.

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