it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
Dan Fletcher
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
Priya Sharma
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
kenny
Hell NO NASTY AND WAY WAY WAY GREASY, stay away from this place, the food is substandard at best, employees are rude.
Ryan D
Their chicken and fries are soooo good and so many sauces and flavors to choose from.
Lori Patrick
two of the three times I have come in the order has been wrong. the food is about a two out of 10 Stars. the time they take to fulfill the orders is almost like a sit-down restaurant time. I give them a total of two stars out of 10
Jody Swenson
I had Wingstop for the first time on Tuesday in Shakopee Minnesota and it was excellent! Perfectly cooked chicken thick and tasty. The Louisiana rub was pretty hot for me. Sadly when I got home the blue cheese dip was not in the bag. The sauce was leaking out of the bag.
Karl James
Garbage food! Especially your tenders! Just FROZEN garbage tenders from one of the big food service companies. If HARDEES can make a decent tender why can’t you?
Heather Rae
Ordered a 50 piece lemon pepper wings. We received wings with feathers still all over them. Fried up feathers. 😳
Called customer service x3. Sent pictures. Left a message for the store we bought them at. No communication back from customer service or the store.
Horrible customer service. Didn't do anything to make it right.
Hazel McGlown
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
This location Wingstop is the absolute worst. It's around 11:30AM upon their opening, on Monday October 7th, 2024. The employees are unprofessional and ghetto. They have outside conversations with each other instead of serving customers. When they do serve, they prioritize door dashers over in store customers. They made me wait over 20 minutes for my food and didn't have any sauces, so they made me wait an additional 10 minutes just to make ranch. Nothing was prepared. They did not warn me that the soda machine wasn't ready. I ended up getting splashed by the machine, due to missing nossles. The workers are rude. I asked them why my order took so long, and they acted like they didn't know what I was talking about. They acted confused. When they finally had the ranch ready they threw the container in the bag spilling ranch everywhere in my bag. Ranch was on everything and even got on my clothes. They never closed the ranch cup. Smh I will be filing a complaint with the BBB. This is unacceptable service and I want my money back. I will not be returning and I would not recommend this Wingstop location. The food came out gross, old, stale. The employer doesn't care, and the employees don't care. Disgusting ?
Atmosphere: 1
Food: 1
Service: 1
Jamie Lafollette
Place was a mess, Employee too busy on their personal cell phone to serve anyone, soda machine out of syrup... I could go on. Clearly needs better management.
Atmosphere: 1
Service: 1
Jen Enea
Why do the fries have sugar on them? I’m so confused
S P
GREASY mess, even the dry wings were swimming in oil.
Atmosphere: 2
Food: 1
Service: 1
Cat E
The fries had cooked bugs or animal poo in it at the bottom. There are hardly any actual fries. This is my second time trying Wingstop and both times at this location in Capitola and they rarely have hardly any fries it's mostly hard pieces... I use my flashlight magnifier on my phone to look at what the pieces are and this is what I found in the photos attached. The few fries that were in the bag tasted sweet which was strange I asked for light amount of fry seasoning so nothing sweet should have been in there. I was sick all night with diarrhea and almost vomiting holding in vomit. I'm very concerned I could get equal or salmon. It's pretty ridiculous at doordash wants to give me a $5 credit. It's going to cost him a lot more if I have to go to the doctor. I think they or Wingstop themselves should refund the whole entire thing and then some probably give me a credit for future (not for Wingstop cuz I'll never eat there again) at that and they hope I don't sue them. Food is way too salty also. I tried the boneless wings this time because the sandwiches were discussing the first time I went there and they are the size of chicken nuggets itty bitty and salty as heck.
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Hell NO NASTY AND WAY WAY WAY GREASY, stay away from this place, the food is substandard at best, employees are rude.
Their chicken and fries are soooo good and so many sauces and flavors to choose from.
two of the three times I have come in the order has been wrong. the food is about a two out of 10 Stars. the time they take to fulfill the orders is almost like a sit-down restaurant time. I give them a total of two stars out of 10
I had Wingstop for the first time on Tuesday in Shakopee Minnesota and it was excellent! Perfectly cooked chicken thick and tasty. The Louisiana rub was pretty hot for me. Sadly when I got home the blue cheese dip was not in the bag. The sauce was leaking out of the bag.
Garbage food! Especially your tenders! Just FROZEN garbage tenders from one of the big food service companies. If HARDEES can make a decent tender why can’t you?
Ordered a 50 piece lemon pepper wings. We received wings with feathers still all over them. Fried up feathers. 😳 Called customer service x3. Sent pictures. Left a message for the store we bought them at. No communication back from customer service or the store. Horrible customer service. Didn't do anything to make it right.
we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…
Restaurantji Recommends
This location Wingstop is the absolute worst. It's around 11:30AM upon their opening, on Monday October 7th, 2024. The employees are unprofessional and ghetto. They have outside conversations with each other instead of serving customers. When they do serve, they prioritize door dashers over in store customers. They made me wait over 20 minutes for my food and didn't have any sauces, so they made me wait an additional 10 minutes just to make ranch. Nothing was prepared. They did not warn me that the soda machine wasn't ready. I ended up getting splashed by the machine, due to missing nossles. The workers are rude. I asked them why my order took so long, and they acted like they didn't know what I was talking about. They acted confused. When they finally had the ranch ready they threw the container in the bag spilling ranch everywhere in my bag. Ranch was on everything and even got on my clothes. They never closed the ranch cup. Smh I will be filing a complaint with the BBB. This is unacceptable service and I want my money back. I will not be returning and I would not recommend this Wingstop location. The food came out gross, old, stale. The employer doesn't care, and the employees don't care. Disgusting ?
Atmosphere: 1
Food: 1
Service: 1
Place was a mess, Employee too busy on their personal cell phone to serve anyone, soda machine out of syrup... I could go on. Clearly needs better management.
Atmosphere: 1
Service: 1
Why do the fries have sugar on them? I’m so confused
GREASY mess, even the dry wings were swimming in oil.
Atmosphere: 2
Food: 1
Service: 1
The fries had cooked bugs or animal poo in it at the bottom. There are hardly any actual fries. This is my second time trying Wingstop and both times at this location in Capitola and they rarely have hardly any fries it's mostly hard pieces... I use my flashlight magnifier on my phone to look at what the pieces are and this is what I found in the photos attached. The few fries that were in the bag tasted sweet which was strange I asked for light amount of fry seasoning so nothing sweet should have been in there. I was sick all night with diarrhea and almost vomiting holding in vomit. I'm very concerned I could get equal or salmon. It's pretty ridiculous at doordash wants to give me a $5 credit. It's going to cost him a lot more if I have to go to the doctor. I think they or Wingstop themselves should refund the whole entire thing and then some probably give me a credit for future (not for Wingstop cuz I'll never eat there again) at that and they hope I don't sue them. Food is way too salty also.
I tried the boneless wings this time because the sandwiches were discussing the first time I went there and they are the size of chicken nuggets itty bitty and salty as heck.
Food: 1
Service: 1
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