McDonald's

5990 Avenida Encinas, Carlsbad
(760) 931-9311

Recent Reviews

Amanda Turley

There's not fountain to fill your own drinks. Why take that away when there's barely enough staff to run the store?

Atmosphere: 2

Food: 4

Service: 3

Ethan Walker

It's your usual McDonald's experience: the food was as expected, and the staff provided great service. However, the recent remodeling gave the restaurant a rather sterile vibe, resembling a hospital cafeteria. Additionally, we noticed that the exterior lights weren't functioning at night.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Big Mac, Double Quarter Pounder with Cheese, Dr Pepper

Elijah Gutierrez

They gave me the wrong order and didn’t double check the bag

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Egg Mcmuffin

Nanette Nelson

Our experience was absolutely horrible! We are from out of state and came there to meet our daughter and her 6 kids who had walked there after being in a car accident. The kiosk was not working properly and so my husband waited in line 15 min to get help. Two members of the staff refused to help him saying, you have to do it on the kiosk. We then turned to leave and a young woman came from behind the counter and again refused to help. I asked if I could speak to the manager, she replied… I am one! I then responded I am going to report you and the poor service. She then said, “you go right ahead.” I hope someone will pass this on to the owner. It was a disgrace!

Atmosphere: 1

Food: 1

Service: 1

Enoch Chao

Here are all the reasons this location is horrible.1. I ordered through the mobile app, it went through. Went to the store, they couldn’t find the order. Checked that app again, it was canceled.This is a cashier-less, kiosk-ordering location. The mobile app should work.2. Ordered two filet-o-fish, got one. Went back inside to get the second one.3. Ordered a plain hamburger (bun, meat, bun). Hamburger was received with the normal onions, ketchup, etc. Went back inside to get a new one.4. One family was waiting 30 minutes for their food. They couldn’t find the order.5. There was no Coke?! McDonald’s and Coke are the iconic pairing, how is it possible to be out of Coke.6. Made a second order of medium fry and large drink, took 15 minutes. Nothing fast about this place.7. This entire experience delayed me 1 hour.Unrelated to this location but still annoying about McDonald’s1. Paper straws??? At least have the decency to color it the iconic red and yellow stripe2. Medium fries come in a BAG now.3. Chicken nuggets come in a BAG now.4. Mobile app was annoying with trying to push all their different foods on me.

Atmosphere: 1

Food: 1

Service: 1

Redacted Redacted

Trip one : Wait was epically slow...like a half hour at least. Trip two: they forgot the tea bag and cream which was fine since I actually only wanted hot water...

Atmosphere: 3

Food: 3

Service: 3

Kary Rivas

Clean!!!!

Service: 5

danielgundert

We were stuck in the drive through for 28 minutes with only about 8 cars ahead of us and I couldn’t back out because there were a few cars behind us so we were trapped. Not fun.

Service: 1

Spiritual Goddess

I ordered a happy meal with a small Dr. Pepper at the drive thru and was charged for the drink. I got to the window and asked why, and the guy said,'Because you asked for a small'. I always ask for a small and have never been charged. I said because I didn't say 'extra' small, I got charged, and he said yes.Kid-friendliness: Happy meals.

Atmosphere: 3

Food: 4

Service: 2

ismael uribe

This places needs help no staff working on this place and everyone is complaining about time this evening was like 10 people ask for their food and no body helps and the only answer for this is the manager don’t wanna hire more people

David Keyes

What a joke, they made you pull forward for a simple coffee order....

Atmosphere: 1

Food: 3

Service: 1

Diana B.

2 hamburgers almost killed me yesterday. For an adult to get violently ill is one thing, but those hamburgers I had are the same ones kids usually have.Do better.

Atmosphere: 3

Food: 1

Service: 3

Alina Shialli

Best cappuccino

Aaron Carpenter

I have been coming to this McDonald’s location since I was 13 years old and moved to the area. The staff is always so friendly and I really love the new layout of the restaurant everything is really inviting this visit. I had a quarter pounder and it was absolutely amazing (See photo)!

Atmosphere: 5

Food: 5

Service: 5

Ryan Palmer

It’s a typical McDonald’s. Food was what you’d expect. Service from the staff was great.The restaurant just got remodeled again and looks like a hospital cafeteria, honestly.Also, at night, the lights on the outside of the restaurant were not working.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Chicken Mcnuggets, French Fries, Cheeseburger, Bacon Egg & Cheese Biscuit, Big Mac

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