They forgot to put chicken in the salad. Terrible service..
Marsa Rayani
I’ve been a loyal Mendocino Farms customer for years, from downtown San Diego to now frequenting the Carlsbad location. The Farm Club has always been my go-to; it’s a sandwich I could count on for comfort, quality, and consistency.
But last week, something happened that truly shook me.
Midway through my usual sandwich, I noticed something moving. To my horror, a large bug crawled out from deep within the lettuce. I froze. I was halfway through, and suddenly shocked.
I quietly let the staff know. They were polite, refunded me, and I left. I didn’t want to make a scene but the truth is, I couldn’t eat anything for 24 hours after that. It wasn’t just disgusting, it felt like a betrayal from a place I genuinely supported.
I’m writing this not to cause trouble, but because something so unsettling shouldn’t go unspoken. For a brand that prides itself on farm-fresh ingredients and care, this incident was a serious breach of trust. I hope it was a one-off. But it left a lasting impact. I didnt take a photo because I was shivked but I am pretty sure that the bug was the one in the uploaded image.
matthew rosenthal
The food was great, but the service truly made the experience. Sarah was outstanding—professional, attentive, and genuinely welcoming. She made sure everything was just right. Employees like her are a rare find.
James Jamenson
Went to Mendocino Farms when it was pretty busy, but everything was still good. Food was solid, and the staff was really nice. Diego helped me figure out the menu, which was cool since there were a lot of options. Only thing is the music was kinda loud, but that's probably just me.
Corey T
It feels smaller than other Mendocinos but it has the same great food. Parking can be challenging if you get there at the wrong time. They have a nice outdoor space here. No soda machine.
The Frayman
You guys did a BOGO deal with UberEats in which you cut the portions in 1/2. Thats not really BOGO that's more like bogus.
Sohrab Bonshahi
Great sandwich and service
KilinW
The Peruvian Steak sandwich is extremely delicious. Very very very recommend!n
W T
Waiting time: 20 minutes for pick-up and 10 minutes for delivery
Ward Doornbos
Very good chicken parm sandwich, had a spicy kick to it! However it did take a little time for my food to get there, which was a shame
Stay away from the Oriental chicken salad. It was not at all what an oriental chicken salad should be. Wilted, spinach and extremely bland rubbery chicken, way way too overpriced!!
Atmosphere: 4
Food: 2
Service: 3
Lindsey
Been ordering the same sandwich for a while now. The past two times it has given me an unbearable stomach ache almost immediately. Will not be coming back. Poor food safety measures?
JM & Eric Llorey
Revised from three stars to one star: Their inability to prepare take out orders is enough for me to not order from here.
Previous review: The food is top notch, but they have serious issues serving food during the lunch rush. Hopefully they work this issue out because at their prices customers deserve to be able to eat their food while it’s still hot.
Atmosphere: 4
Food: 5
Service: 1
Courtney McBride
This was a total surprise Win! The food was amazing. We ordered a salad and a Hippie Sandwich and they were both to die for. I have been craving it ever since.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Sandwiches
Janna Melsom
Stay away from the Oriental chicken salad. It was not at all what an oriental chicken salad should be. Wilted, spinach and extremely bland rubbery chicken, way way too overpriced!!
They forgot to put chicken in the salad. Terrible service..
I’ve been a loyal Mendocino Farms customer for years, from downtown San Diego to now frequenting the Carlsbad location. The Farm Club has always been my go-to; it’s a sandwich I could count on for comfort, quality, and consistency.
But last week, something happened that truly shook me.
Midway through my usual sandwich, I noticed something moving. To my horror, a large bug crawled out from deep within the lettuce. I froze. I was halfway through, and suddenly shocked.
I quietly let the staff know. They were polite, refunded me, and I left. I didn’t want to make a scene but the truth is, I couldn’t eat anything for 24 hours after that. It wasn’t just disgusting, it felt like a betrayal from a place I genuinely supported.
I’m writing this not to cause trouble, but because something so unsettling shouldn’t go unspoken. For a brand that prides itself on farm-fresh ingredients and care, this incident was a serious breach of trust. I hope it was a one-off. But it left a lasting impact. I didnt take a photo because I was shivked but I am pretty sure that the bug was the one in the uploaded image.
The food was great, but the service truly made the experience. Sarah was outstanding—professional, attentive, and genuinely welcoming. She made sure everything was just right. Employees like her are a rare find.
Went to Mendocino Farms when it was pretty busy, but everything was still good. Food was solid, and the staff was really nice. Diego helped me figure out the menu, which was cool since there were a lot of options. Only thing is the music was kinda loud, but that's probably just me.
It feels smaller than other Mendocinos but it has the same great food. Parking can be challenging if you get there at the wrong time. They have a nice outdoor space here. No soda machine.
You guys did a BOGO deal with UberEats in which you cut the portions in 1/2. Thats not really BOGO that's more like bogus.
Great sandwich and service
The Peruvian Steak sandwich is extremely delicious. Very very very recommend!n
Waiting time: 20 minutes for pick-up and 10 minutes for delivery
Very good chicken parm sandwich, had a spicy kick to it! However it did take a little time for my food to get there, which was a shame
Restaurantji Recommends
Stay away from the Oriental chicken salad. It was not at all what an oriental chicken salad should be. Wilted, spinach and extremely bland rubbery chicken, way way too overpriced!!
Atmosphere: 4
Food: 2
Service: 3
Been ordering the same sandwich for a while now. The past two times it has given me an unbearable stomach ache almost immediately. Will not be coming back. Poor food safety measures?
Revised from three stars to one star: Their inability to prepare take out orders is enough for me to not order from here.
Previous review: The food is top notch, but they have serious issues serving food during the lunch rush. Hopefully they work this issue out because at their prices customers deserve to be able to eat their food while it’s still hot.
Atmosphere: 4
Food: 5
Service: 1
This was a total surprise Win! The food was amazing. We ordered a salad and a Hippie Sandwich and they were both to die for. I have been craving it ever since.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Sandwiches
Stay away from the Oriental chicken salad. It was not at all what an oriental chicken salad should be. Wilted, spinach and extremely bland rubbery chicken, way way too overpriced!!
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