McDonald's Carmichael

This restaurant is my go-to spot in Dallas. The food is incredibly delicious and consistently meets my high expectations. The spacious seating area is adorned with traditional folklore accents and design elements that create a warm and inviting atmosphere. The service is prompt, with no wait times exceeding 15 minutes. My orders arrived perfectly cooked and bursting with flavor. After trying various restaurants, this place has become my favorite. It surpasses all others in terms of food quality, friendly staff, and reasonable prices. Highly recommended for those who appreciate the convenience of having fresh bakery and pastry just a few steps away across the restaurant which is under same ownership “I might be wrong” but both carry same name.

Atmosphere: 5

Food: 5

Service: 5

I found a hair in my food and I'm trying to call them to let them know but they won't answer the phone.

Atmosphere: 1

Food: 1

Service: 1

Doordashed my food got cold fries and a blond brown hair in my buger. Buger was barely warm disappointing

Food: 1

Nice staff; especially later in the night. Stop here on my way home from work.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Fries

Long time waiting, and bad behavior of the personals.

Atmosphere: 1

Food: 1

Service: 1

I hate that this is the closest McDonald's to me. Every time I think enough time has passed for them to get it together but every time im sadly disappointed. Every time i order in the drive-thru im told to wait in a parking stall that is being occupied by one of the many food delivery people. Not to mention having to return 50% of the time due to the order being wrong or missing. And why can I no longer exchange a drink for a mcflurry?
No need to respond with your empty apologies from your bot account cause it means nothing if it never changes.
Your days are numbered McDonald's!!!
Chick-fa-a coming soon.

Atmosphere: 1

Food: 1

Service: 1

Clean and place area for kids. Excellent!

Ordered ahead using the app and still spent around 10 minutes creeping toward the second window. Once there, no one seemed to know what my order was, and I was asked to pay again even though the app already handled that part. On the bright side, the food had plenty of time to melt together while waiting.

Atmosphere: 2

Food: 4

Service: 1

I wouldn't even put one star this mc donalds is the closes to my house if I could I would drive to another location every freakin time im missing something of my order or there always making it wrong and when you show the manager a older hispanic lady heavy set about your order wrong she gets mad making you feel like your the one who messed up the order she is very rude you ask her for ketchup or hot sauce or even a straw that they forgot to give you she gets upset telling me I need to let them know in drive thru a head of time to have it ready I still dont know how she even still has a job what happen to excellent customer service especially coming from a manager last time I order 2 double cheese burger meals on the order I asked for 1 meat instead of 2 went home and there wasnt any meat on neither double cheese burgers just bun and cheese onions and ketchup mustard called and phones were busy never can get through I went to complain the same manager woman was again rude about didnt want to make my order right not even with the receipt than other time I ordered a cheese burger happy meal for my son I ask to make it plain with no onions pickles or ketchup or mustard came home all he had was a bun with cheese I complain didnt even give my son his cheese burger made a story that they put meat and cheese when it was only cheese bun than other time order 10 apple pies and I order online order so my husband can get them he got the bag come home all that we're in the bag were 6 apple pies owing us 4 apple pies Than today we got breakfast because my kids wanted breakfast My son got hotcakes and substituted the sausage for bacon he didnt get but hot cakes. This mc donalds is a big mess I think you need better people running this place People maybe yous need to save your money because most of the time you ain't getting what you paid for .. This is sad if this keeps happening i should just sue since they dont care about the customers or the customers orders and basically stealing from customers from missing items everyone if yous have proof of being robbed and there not making things right its best to start suing maybe than they will care more about the customers.

This was a very upsetting experience.

Our order was marked as ready and handed to us even though the drinks were missing. We had to ask for them. After that, we discovered that almost half of our order was missing.

When we brought this to the attention of the manager, instead of fixing the mistake, he became aggressive and told me that I was a “bad customer” simply for asking to receive the items I had already paid for.

Being treated this way after a clear error on their side was unacceptable. Customers should never be blamed or spoken to aggressively for asking for what they paid for.

This experience caused unnecessary stress and completely destroyed our trust in this location. I would strongly advise others to carefully check their orders before leaving.

Atmosphere: 1

Food: 4

Service: 1

Today, I had perhaps one of the worst fast food experiences I think I have ever had. The plan was simple: get in, use the restroom, order some food, get out. 45 minutes later I was still sitting there in disbelief. I still don't know why I stuck it out for so long. More and more disgruntled people kept appearing. So I kept watching. Mother's with children that were hungry tried to appease them, other people came in expecting orders they had placed online a half-hour earlier would be ready, Door Dashers were jumping the line and making demands. And they ended up getting their food first. This is where people really started to lose it. So I just bounced. Didn't wait for my food. Didn't ask for a refund. I just left. I took it as a sign that maybe I should stop killing my body with fast food. Thanks to the poor service today, maybe I'll be afforded a few extra years to live. One star for service, five stars for a life lesson.

Atmosphere: 1

Service: 1

Horrible wait times, and stale food

Atmosphere: 1

Food: 1

Service: 1

they treats you goodt here

Atmosphere: 4

Food: 4

Service: 5

I never usually write reviews for restaurants but this was pretty disturbing. I just bought some food for my family at this McDonald’s location. I was eating my food and I noticed what looked like half a bug carcass next to the fries I poured out on my burger wrapper. I’m sure this was a one-off type of experience but nevertheless it was pretty gross.

Atmosphere: 1

Food: 1

Service: 1

I ordered food, waited 20 minutes, and they didn't even start cooking.

Atmosphere: 1

Food: 1

Service: 1