Starbucks doesn't promote excellent customer service for those who choose to go inside store. Seem annoyed when you walk in! Seriously lacks any human kindness at the Manzanita/Madison location.
すたしみ
As of 26 January, the establishment is operating on a takeaway-only basis, with the interior layout altered to prevent customers from sitting inside. Furthermore, it appears that restroom facilities are not available for use even after purchasing drinks. The entrance to the restroom was blocked off by a custom counter.
Atmosphere: 2
Food: 5
Service: 2
Anna Kol
Nice baristas. They always know what I want.
Atmosphere: 5
Food: 4
Service: 5
aammjjdd .44
I loved the place because of an employee named Jesse. His service was very kind, and I asked him for a drink made his way. He gave me a very hot and delicious coffee, which I really liked. Because of Jesse, I now come to this branch every day. Thank you, Jesse!
Atmosphere: 5
Food: 5
Service: 5
Sandra Hernandez
There was 4 people and not one helped us also i ask for help and they ignored me.
Atmosphere: 1
Food: 1
Service: 1
Jessica Castillo
Wonderful staff at the window!
Service: 5
Nancy McKay
Consistent. Thats what I love. Great staff
Atmosphere: 5
Food: 5
Service: 5
Mary
Let me preface this by saying I have not been to this Starbucks location in over 2 years. I also don't frequently go to Starbucks, because in my personal experience, more often than not, the drinks aren't as good as I would like them to be for the price. Anyway, today I went to this location and I ordered online because I didn't want to have to wait in line and wanted to make sure I was able to pick it up quickly. Well when I pull up the cafe area is not open. So I had to wait in line behind people who were ordering their drinks in order to get the drink that I had ordered well ahead of time to. And because all of the windows, I know the employees saw me walk up to the door. So when I walk up to the drive-thru I do honestly expect an apology because of the inconvenience and I get nothing. I honestly just wish that one, I did not come back to this Starbucks. And two, that there would have been some type of notification that the dining area or Cafe area wasn't open other than a little paper note on the door. At the very least you can increase the font from 11.
Atmosphere: 1
Food: 2
Service: 1
John Davis
Lightning fast! Was ready when we reached the drive thru window.
Pattie C.
Every friendly people who work there. Prices are so high.
Easy parking and drive through in a busy part of the city. The staff was so helpful and friendly. I had a refreshing experience.
Luis Mora
Was here after 5 and they still weren’t taking orders. Change your hours or get employees who want to work.
Blughe Toco
I was really disappointed. I don't know when Starbucks lowed thier standards so much they can't make a coffee Frappuccino with an add shot. Plus thier staff was extremely rude and felt entitled to keep my money.
Katelynn Cascudo
If I’m paying $12 for some drinks, I expect it made right the first time. Not just the liquid thrown in a cup and none of the other directions acknowledged
Starbucks doesn't promote excellent customer service for those who choose to go inside store. Seem annoyed when you walk in! Seriously lacks any human kindness at the Manzanita/Madison location.
As of 26 January, the establishment is operating on a takeaway-only basis, with the interior layout altered to prevent customers from sitting inside. Furthermore, it appears that restroom facilities are not available for use even after purchasing drinks. The entrance to the restroom was blocked off by a custom counter.
Atmosphere: 2
Food: 5
Service: 2
Nice baristas. They always know what I want.
Atmosphere: 5
Food: 4
Service: 5
I loved the place because of an employee named Jesse. His service was very kind, and I asked him for a drink made his way. He gave me a very hot and delicious coffee, which I really liked. Because of Jesse, I now come to this branch every day. Thank you, Jesse!
Atmosphere: 5
Food: 5
Service: 5
There was 4 people and not one helped us also i ask for help and they ignored me.
Atmosphere: 1
Food: 1
Service: 1
Wonderful staff at the window!
Service: 5
Consistent. Thats what I love. Great staff
Atmosphere: 5
Food: 5
Service: 5
Let me preface this by saying I have not been to this Starbucks location in over 2 years. I also don't frequently go to Starbucks, because in my personal experience, more often than not, the drinks aren't as good as I would like them to be for the price.
Anyway, today I went to this location and I ordered online because I didn't want to have to wait in line and wanted to make sure I was able to pick it up quickly. Well when I pull up the cafe area is not open. So I had to wait in line behind people who were ordering their drinks in order to get the drink that I had ordered well ahead of time to. And because all of the windows, I know the employees saw me walk up to the door. So when I walk up to the drive-thru I do honestly expect an apology because of the inconvenience and I get nothing. I honestly just wish that one, I did not come back to this Starbucks. And two, that there would have been some type of notification that the dining area or Cafe area wasn't open other than a little paper note on the door. At the very least you can increase the font from 11.
Atmosphere: 1
Food: 2
Service: 1
Lightning fast! Was ready when we reached the drive thru window.
Every friendly people who work there. Prices are so high.
Restaurantji Recommends
Easy parking and drive through in a busy part of the city. The staff was so helpful and friendly. I had a refreshing experience.
Was here after 5 and they still weren’t taking orders. Change your hours or get employees who want to work.
I was really disappointed. I don't know when Starbucks lowed thier standards so much they can't make a coffee Frappuccino with an add shot. Plus thier staff was extremely rude and felt entitled to keep my money.
If I’m paying $12 for some drinks, I expect it made right the first time. Not just the liquid thrown in a cup and none of the other directions acknowledged
Great employees thank you for your service
Loading...