Starbucks

5149 Manzanita Ave, Carmichael
(916) 332-6927

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Recent Reviews

Maia took my order in the drive-through and I was pleasantly surprised to hear a voice and demeanor that should be used for Starbucks if they ever use an AI order taker in their drive-through’s in the future. Maia’s voice was sincere when she inquired which drink choice I was contemplating, without any annoyance whatsoever. I cannot describe fully all the details of the dialogue except that it was calming, soothing, reassuring. Management/sales should key in on this quality...
So, it is magic Starbucks. I with my wife decided to drink a lavender coffee, choose a Starbucks. I bought two lavender latte. The first latte was lavender, the second coffee was americano. Don't worry! I asked to change the coffee. Amazing! Next coffee was Americano too ))))
My drink was supposed to be a Venti and they accidentally made it a Grande. The two young men working the window today at 3:30 pm were AMAZING!!! So kind. They remade the drink, no problem. I’ve been to others that make you feel 2 inches tall for saying a mistake was not made. I was a Supervisor for 9 years in Customer Service and these two young men were some of the best ever! This old lady says thank you for your kindness.

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