Terrible service, there were no people and the hamburger meat was given to me burnt, I asked to eat there and they gave it to me to take away, they didn't give me a capsule, the chicken in my husband's hamburger was tough, the sodas had no flavor, I changed them and out of three only one had a little more flavor, I had a bad experience, the workers were talking and talking and they didn't focus on our food, they took a long time and the food still wasn't good... in addition to the amount we paid, they still don't focus on serving the customer well 😡
Food: 1
Service: 1
Tiffany Silva Official
I don't recommend no one here it horrible service especially and the food it's worse they don't cook it well that why it was empty that should of been a red flag
Atmosphere: 1
Food: 1
Service: 1
Nicole Brown
Rosa the manager is very sweet! Great service and the food is delicious! I definitely recommend this Carls Jr!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak N Egg Breakfast, 5 Piece - Hand-Breaded Chicken Tenders, Single Western Bacon Cheeseburger Combo, The Big Carl, Natural-Cut French Fries
Lynn Ray
fisrt time here as i usually go to to the one in torrance (whick is 5/5)no cars in the drive thru only 2 cars in the lot, still took over 10 minutes to get my food in the drive thru. the chicken taco was just chicken and lettuce wth! and was cold! never going back. Also the staff was rude
updated...second picture is my usual spot
Inez Abrams
It was a drive through
Wheelchair accessibility: One can go inside the Restaurant safely.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Big Carl, Natural-Cut French Fries, Double Famous Star Combo
Tatiana Taylor
THEY CAN NEVER GET IT RIGHT! Stop coming because I always order and ask for no mayo and they still put mayo. My coworker went around 6/630 today and treated me to dinner and asked want anything from carls? I said no b/c they always put mayonnaise or thousand island. I was on speaker and whoever was the cashier said no it’s okay we can do with no mayo. I ordered a six dollar burger lettuce wrapped with no mayo! No dressing ! and came home to open my treat ruined with mayo! Still can’t get a simple NO mayo / No thousand island order right. Simple. I absolutely can’t stand mayo so it’s not like I can’t just eat it and say hey it’s okay but I can’t because mayo is nasty to me. Thanks for a waste of money and a treat to dinner.
Atmosphere: 3
Food: 1
Service: 2
Mario Velazquez
Under staffed. Need more help. One cook and one cashier/drive through.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Double Famous Star Combo
Araseli Correa
First time trying Carl's Jr., we have no idea why we hadn't tried before. Everything we ordered was delicious. Very nice and kind staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Natural-Cut French Fries, Single Big Carl, Double Famous Star Combo, Big Angus Guacamole Bacon Burger
Khai V
Took about 30 minutes for drive through to get food. After they took my order and payment, I had to wait 15+ minutes, making me late to an appointment. I considered driving off and forfeiting food I already paid.
When does fast food take 15 minutes from point of payment (which is several minutes after ordering)?
Could've been faster
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Hamburger
Terrible service, there were no people and the hamburger meat was given to me burnt, I asked to eat there and they gave it to me to take away, they didn't give me a capsule, the chicken in my husband's hamburger was tough, the sodas had no flavor, I changed them and out of three only one had a little more flavor, I had a bad experience, the workers were talking and talking and they didn't focus on our food, they took a long time and the food still wasn't good... in addition to the amount we paid, they still don't focus on serving the customer well 😡
Food: 1
Service: 1
I don't recommend no one here it horrible service especially and the food it's worse they don't cook it well that why it was empty that should of been a red flag
Atmosphere: 1
Food: 1
Service: 1
Rosa the manager is very sweet! Great service and the food is delicious! I definitely recommend this Carls Jr!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak N Egg Breakfast, 5 Piece - Hand-Breaded Chicken Tenders, Single Western Bacon Cheeseburger Combo, The Big Carl, Natural-Cut French Fries
fisrt time here as i usually go to to the one in torrance (whick is 5/5)no cars in the drive thru only 2 cars in the lot, still took over 10 minutes to get my food in the drive thru. the chicken taco was just chicken and lettuce wth! and was cold! never going back. Also the staff was rude
updated...second picture is my usual spot
It was a drive through
Wheelchair accessibility: One can go inside the Restaurant safely.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Big Carl, Natural-Cut French Fries, Double Famous Star Combo
THEY CAN NEVER GET IT RIGHT!
Stop coming because I always order and ask for no mayo and they still put mayo. My coworker went around 6/630 today and treated me to dinner and asked want anything from carls? I said no b/c they always put mayonnaise or thousand island. I was on speaker and whoever was the cashier said no it’s okay we can do with no mayo. I ordered a six dollar burger lettuce wrapped with no mayo! No dressing ! and came home to open my treat ruined with mayo! Still can’t get a simple NO mayo / No thousand island order right. Simple. I absolutely can’t stand mayo so it’s not like I can’t just eat it and say hey it’s okay but I can’t because mayo is nasty to me. Thanks for a waste of money and a treat to dinner.
Atmosphere: 3
Food: 1
Service: 2
Under staffed. Need more help. One cook and one cashier/drive through.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Double Famous Star Combo
First time trying Carl's Jr., we have no idea why we hadn't tried before. Everything we ordered was delicious.
Very nice and kind staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Natural-Cut French Fries, Single Big Carl, Double Famous Star Combo, Big Angus Guacamole Bacon Burger
Took about 30 minutes for drive through to get food. After they took my order and payment, I had to wait 15+ minutes, making me late to an appointment. I considered driving off and forfeiting food I already paid.
When does fast food take 15 minutes from point of payment (which is several minutes after ordering)?
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Took 25 minutes in the drive thru. No apologies, no rush didn’t really seem to want to help the customer. Never eating at Carl’s again
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Natural-Cut French Fries
Cashier with attitude unfortunately!!!!
Atmosphere: 4
Food: 5
Service: 1
The food was good here. The workers double check your order to make sure they got everything. The restroom were clean and not locked.
Kid-friendliness: Enough parking
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Big Angus Guacamole Bacon Burger
Very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Angus Western Bacon Cheeseburger Combo
Good service
Atmosphere: 5
Food: 3
Service: 5
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