El Pollo Loco

111 Carson St, Carson
(310) 830-3491

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Came here for lunch, the food and service was great! The manager Isela was friendly and polite! Her team had great customer service! The inside was also very clean, will be coming here again.
I ordered to take out. The older guy cooking needs to be reminded who he is cooking for. I was slow to oder as I couldn't read the menu, visual impairment, the cook was also taking the orders, he was pushing for me to order, there was no one behind me, he walked away and started cooking another order, he must taken before me. Instead of assisting in placing the order he was loudly challenging me read faster even though I told him I could see the combination plates were...
Service was good but the chicken is really burnt or dry most of the time and the portions are not consistent, sometimes I'm satisfied and then sometimes there's barely any chicken in the bowls/salads.

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