Ordered online 20 minutes in advance pickup, sat waiting for an additional 20 minutes, literally watch people walk in order a pizza and leave before I got mine.
Atmosphere: 1
Food: 4
Service: 1
Jacaranda Mikkelsen
I placed an order four days in advance for my daughter’s birthday party. I spoke directly with the manager and ordered 7 cheese pizzas, 7 pepperoni pizzas, and 3 works pizzas. He repeated the order back to me, confirmed the total price, and we agreed on the date and time for delivery.
On the day of the party, the order arrived 30 minutes late—and to make matters worse, they delivered 14 pepperoni pizzas and 3 works pizzas, with no cheese pizzas at all.
When I called to report the mistake, the staff acted as if I had made the error and insisted I ordered 14 pepperoni pizzas. Why would I place such a specific order and then call to complain if that’s what I truly ordered?
This experience showed a lack of accountability, poor customer service, and complete disregard for punctuality. Very disappointing, especially on an important occasion.
Service: 1
Antoinette Hicks
This is how my pizza was sent out!! Someone looked at this pizza and said it was okay to send out for delivery!! They gave me the run-around about a refund and remaking my pizza. I said I didn't want to refund I wanted a new pizza and they told me they couldn't do it because the same issue might reoccur!! When I called back they told me that they were going to remake the pizza and send it to me. I still haven't received a new pizza or a refund. I paid $35 for a pizza I never got to eat!! Dissatisfied!!
Atmosphere: 1
Food: 1
Service: 1
Luke Brand
Probably one of the best pizzas I’ve ever eaten. I went for the meat lovers. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
ReaL DeaL
Carlos is the man!!!!!! ¡Gracias!
Atmosphere: 5
Food: 5
Service: 5
Letty Diaz
I had the most horrible experience when you called there general number they re-direct you to whoever has the least business so make sure that you press five so they can direct you to your home Papa Johns I was redirected to one of the furthest one in my area. It took three hours to get my pizza. It was cold. I tried calling them several times never answered finally had to call the 800 number. They were very kind refunded my money, but it didn’t really make a difference because my pizza was cold and it was three hours late.
Atmosphere: 1
Food: 1
Service: 1
Top Consulting Group Inc
Order xl NY style pizza (well done, normal cheese, pizza sauce, sausage and mushroom) and was disappointed that it was nothing like NY style pizza, just a hand toss regular pizza. Domino and Little Casesar Pizza have better sausage than this. The best part of the pizza was the mushroom.
Atmosphere: 3
Food: 2
Service: 3
Gabriel P
Sometimes the pizza comes out perfect, sometimes it doesn't... I guess it depends who's making the pizzas.
Atmosphere: 4
Food: 4
Service: 4
Liza P Fradejas
Took them hour for my order. Never again
Imelda Lara
Papa johns is an amazing pizza place the service is good I love them there so nice pluses is delightful ?
Papa johns is an amazing pizza place the service is good I love them there so nice pluses is delightful ?
Atmosphere: 4
Food: 5
Service: 4
Chong Yun
I had a good experience when I triedthe Papa John's Pizza restaurant.The restaurant was cleaned and has good customer service.I ordered a large pizza for a one topping. It was $ 9.99. The pricewas reasonable, and they had a fastservice.I bought the pizza for a friend &he seemed that he liked the pizza.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
ArcanumCathar
Hateful place... be careful, I don't trust the employees to make food me!
Food: 1
Nz Rex
I ordered just a regular cheese pizza and they gave me pepperoni on it. As a muslim I cant eat pepperoni my son almost ate it but he noticed it before he ate it. When we took it back we expected some sort of inconvenience ticket where we can free pizza. The pizza they gived did not follow any of the instructions such as light sauce and light cheese and we asked it well done but was NOT well done dont come
Atmosphere: 1
Food: 2
Service: 2
Richard Llaneta
They marked my delivery, Delivered. Got the notification slight how the delivery was too.Then the driver didn't even show up for another 25 minutes! What the heck! Should've called and told me you were running late... Or how about NOT making it delivered. Even their voice recording said it was delivered when u called about the status. Tried talking to a manager, called 4 times- phone rang so many times their line hung up on me each time.
Ordered online 20 minutes in advance pickup, sat waiting for an additional 20 minutes, literally watch people walk in order a pizza and leave before I got mine.
Atmosphere: 1
Food: 4
Service: 1
I placed an order four days in advance for my daughter’s birthday party. I spoke directly with the manager and ordered 7 cheese pizzas, 7 pepperoni pizzas, and 3 works pizzas. He repeated the order back to me, confirmed the total price, and we agreed on the date and time for delivery.
On the day of the party, the order arrived 30 minutes late—and to make matters worse, they delivered 14 pepperoni pizzas and 3 works pizzas, with no cheese pizzas at all.
When I called to report the mistake, the staff acted as if I had made the error and insisted I ordered 14 pepperoni pizzas. Why would I place such a specific order and then call to complain if that’s what I truly ordered?
This experience showed a lack of accountability, poor customer service, and complete disregard for punctuality. Very disappointing, especially on an important occasion.
Service: 1
This is how my pizza was sent out!! Someone looked at this pizza and said it was okay to send out for delivery!! They gave me the run-around about a refund and remaking my pizza. I said I didn't want to refund I wanted a new pizza and they told me they couldn't do it because the same issue might reoccur!! When I called back they told me that they were going to remake the pizza and send it to me. I still haven't received a new pizza or a refund. I paid $35 for a pizza I never got to eat!! Dissatisfied!!
Atmosphere: 1
Food: 1
Service: 1
Probably one of the best pizzas I’ve ever eaten. I went for the meat lovers. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Carlos is the man!!!!!! ¡Gracias!
Atmosphere: 5
Food: 5
Service: 5
I had the most horrible experience when you called there general number they re-direct you to whoever has the least business so make sure that you press five so they can direct you to your home Papa Johns I was redirected to one of the furthest one in my area. It took three hours to get my pizza. It was cold. I tried calling them several times never answered finally had to call the 800 number. They were very kind refunded my money, but it didn’t really make a difference because my pizza was cold and it was three hours late.
Atmosphere: 1
Food: 1
Service: 1
Order xl NY style pizza (well done, normal cheese, pizza sauce, sausage and mushroom) and was disappointed that it was nothing like NY style pizza, just a hand toss regular pizza. Domino and Little Casesar Pizza have better sausage than this. The best part of the pizza was the mushroom.
Atmosphere: 3
Food: 2
Service: 3
Sometimes the pizza comes out perfect, sometimes it doesn't... I guess it depends who's making the pizzas.
Atmosphere: 4
Food: 4
Service: 4
Took them hour for my order. Never again
Papa johns is an amazing pizza place the service is good I love them there so nice pluses is delightful ?
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Papa johns is an amazing pizza place the service is good I love them there so nice pluses is delightful ?
Atmosphere: 4
Food: 5
Service: 4
I had a good experience when I triedthe Papa John's Pizza restaurant.The restaurant was cleaned and has good customer service.I ordered a large pizza for a one topping. It was $ 9.99. The pricewas reasonable, and they had a fastservice.I bought the pizza for a friend &he seemed that he liked the pizza.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Hateful place... be careful, I don't trust the employees to make food me!
Food: 1
I ordered just a regular cheese pizza and they gave me pepperoni on it. As a muslim I cant eat pepperoni my son almost ate it but he noticed it before he ate it. When we took it back we expected some sort of inconvenience ticket where we can free pizza. The pizza they gived did not follow any of the instructions such as light sauce and light cheese and we asked it well done but was NOT well done dont come
Atmosphere: 1
Food: 2
Service: 2
They marked my delivery, Delivered. Got the notification slight how the delivery was too.Then the driver didn't even show up for another 25 minutes! What the heck! Should've called and told me you were running late... Or how about NOT making it delivered. Even their voice recording said it was delivered when u called about the status. Tried talking to a manager, called 4 times- phone rang so many times their line hung up on me each time.
Service: 1
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