Popeyes Louisiana Kitchen
154 W Carson St, Carson
(310) 549-3271
Recent Reviews
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It was the convenient location (154 West Carson Street) in the city of Carson, and I really liked that place, thank you.
Atmosphere: 5
Food: 5
Service: 5
Food was ok. But a bit slow.
Atmosphere: 4
Food: 3
Service: 3
This location was nice and this staff had great customer service. I was upset to have to pay sixty- nine dollars for the cajun turkey in Carson, when they are fifty five dollars on the other side of town. I didn't make a fuss about it in the store, however, I think that is ridiculous. I did go ahead and pay for it because I need the turkey for Thanksgiving, but why is it fourteen more dollars?because it's at a Carson location?
On Sunday 11-23-25, I went to Popeyes on Main and Carson (154 W Carson Street, Carson, Ca 90745) and bought 12 piece meal, which cost almost $50. When I arrived to my location to distribute the chicken, theh chicken looked old, recooked, hard and was not fresh. On Monday 11-24-25, I called the location and spoke to a man who identified himself as the manager and said his name was Jaime. I informed him that I am a frequent customer and for the most part have been satisfied with the quality of food I have received in the past; however, this time for what I paid, I received garabe. I told me he served over 500 customer and was busy. I am not sure what that had to do with what I received. All he kept tellilng me was I should have brought it back. I informed him that I was 30 miles away and it would not have been worth my time to make that drive. Instead of offering an acceptable remedy, he became defensive and argued with me an then said thank you and hung up the phone on me. I called back and asked him why he hung up the phone. He said he was too busy.
TOO busy to address a customers concern?
I asked him for headquarters phone number, he told me to look it up myself and hung up the phone after I said I would be reporting this to the health department. I could not believe how I was treated. In addition he could barely communicate with me due to language barrier. Why is this individual with poor customer service and etiquette working there much less being a manager.
I will never go back to this establishment again.
Atmosphere: 3
Food: 1
Service: 3
Good popeyes location. Better than other popeyes.
This particular Popeyes feel short of their usual great food.
Chicken was oily, beans and rice was soupy. They have no restroom.
Atmosphere: 3
Food: 2
Service: 3
I gotta split the difference here at 3 stars. Because SOME of the food was passable. Idk if this was just a bad location or if Popeyes has truly declined that much.
I got a 4pc leg and thigh - it tasted like chili powder and grease. No other flavors were present. Waste of money, after 2nd drumstick I gave up and threw away the thighs.
The beans and rice were ok, it’s mostly beans and very little rice.
Mac and cheese was just fine. I don’t really know what else to say about that.
I think this may be the meal that puts me off Popeyes for good because in this economy I can’t be wasting money on food that’s supposed to be a cheat meal that is mostly bland.
Atmosphere: 3
Food: 2
Service: 3
The food was good and the service there were all nice I love this place🤩
Atmosphere: 5
Food: 5
Service: 5
Small place and needs updating. Looks simple and dingy at the same time.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken Tenders Popeyes
After buying food, asked for a water cup as I drink water and was told I have to buy a cup. Yea, that's sad.
Food was ok. The spicy sandwiches are small now.
Restaurantji Recommends
Paid for a 2 PC Combo(Spicy Leg and Thigh) W/ Cajun Fries as my side. The meal I received had two of the smallest(Old/Dry) pieces of chicken, the leg was spicy and the thigh mild! The Cajun fries were halfway full, and stale. I don't recommend spending your money here!
Atmosphere: 1
Food: 1
Service: 2
Customer service can be really bad.
Food: 3
Service: 3
Love it
Atmosphere: 5
Food: 5
Service: 5
Tried new wraps,very dry ask for extra sauce employee said i have to pay extra.
Atmosphere: 4
Food: 4
Service: 4
Two different stores 20 miles apart could not accept credit cards. But I was able to order and pay in the app with a credit card.
Atmosphere: 4
Food: 5
Service: 4
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